Vietnam Tours

vietnam tours
Article Index
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ANGKOR WAT & NORTH VIETNAM 09 days 08 nights from Jun 09 to Jun 17 2018
As you can see, we had an excellent trip. Far better than our expectations. Our only issue was with the front desk at the Silk Path Grand Sapa Resort & Spa. This was an amazing facility and we would stay there again. However their front desk staff had very poor English skills.
Thank you so much for a wonderful holiday. We have already recommended your service to several people planning on holidays in Vietnam.
Mrs. Kerri Turner from Australia

HIGHLIGHTS OF VIETNAM 10 days 09 nights from Jun 15 to Jun 24 2018
I'm very pleased with every aspect of the trip. From working with our travel coordinator, who was flexible and responsive, to the cadence of the activities, tours, flights - everything.
The hotel in Can Thao was my least favorite as it was overrun with Chinese travelers, perhaps an option to upgrade in that one city could be the only improvement I could think of.
Thank you, I had a fab time and have already referred this company to many friends.
Mrs. Amy Ahlers from USA

ESSENTIAL VIETNAM 18 days 17 nights from May 11 to May 28 2018
Though I found the price high up front, I did not expect the excellent and personalized service we finally got which makes it really value for the money.
I valued specially the flexibility of all, from the travel consultant to guide and driver.
As only negative comment I would like to state the hardness of the beds in the homestay, maybe we could have been warned as my wife has back problems. For the rest, all excellent.
Mr. Enrique Molina Galan from Spain

Vietnam Holiday from May 15 to May 17 2018
There is no way to improve. Our experience withThao Ly was 1st class. And we felt it was very personal. Throughout our 3 days we felt very safe and very cared for. We will recommend TravelVietnam very highly both to friends and on Tripadvisor. Thank you so much .
Mrs. Sally Kirby from UK

VIETNAM & LAOS HOLIDAY 14 days/ 13 nights from 20 Mar to 02 Apr 2018
Thao helped us plan our trip to Vietnam .We reached out to her somewhat last minute, and she was able to pull together an amazing trip with several options for us. Thao made the experience of planning a huge trip to a foreign country very easy. She was incredibly responsive and helpful. We were so grateful for the organization of our trip and everything was taken care of for us from the moment we arrived in the country until our departure. We had excellent guides through the tours she booked for us. I am highly impressed with her work ethic and knowledge. She also helped us stay within our budget at lovely boutique hotels.
One of the days during our trip I, unfortunately, experienced food poisoning. Thao was very concerned about my wellbeing and even offered to take me to the doctor. No matter what time of day I contacted Thao she responded to me immediately. It was a trip we will never forget! I look forward to recommending her to friends in California
Mrs. Joan Luber Jacobs from USA

BEST OF THE NORTH 10 days 09 nights from Mar 22 to Mar 31 2018
Difficult to apply one rating above when there were a number of tour guides and hotels. The hotel in SaPa was disappointing. The hotel in Hanoi and the Cruise were excellent.
Drivers of mini buses were excellent. Driver of large bus to SaPa was a bit crazy.
Tour guides in Hanoi and Ninh Binh were very good. Expected more from guide in SaPa.
Overall, we found the tour that Thao Ly put together for us as excellent, although if I was doing it again, I would build in more relaxing time as we were pretty exhausted after all the tours and early morning starts.
Thank you Thao Ly for excellent service from the very start to the end.
Mr. Michael Connellan from Ireland

VIETNAM EXPERIENCE 8 days 7 nights from Mar 21 to Mar 28 2018
It was an amazing experience, we have made memories that will last a lifetime. Thank you for the amazing hospitality!
Mrs. Michelle Das from India

Khe Sanh – DMZ day trip on 19th Apr 2018
Hello Mary,
We are doing fine. We want to let you know that our guide Mr Nhan was excellent. He saw to all of our needs and had us back to our hotel on time for our dinner with or tour group. I would highly recommend Mr Nhan to anyone that needed a private guide while visiting Vietnam.
And, thank you for making our special day trip to Khe Sanh possible. We will certainly tell others about you and Asia Travel and Leisure.
With warm regards
Ed & Karen Rothery from United State

Cambodia & Vietnam Discovery from 05 Mar 2018 to 27 Mar 2018.
We had a wonderful trip. Ms. Anna Trinh was superb to work with - she was responsive and knowledgeable. We asked her many questions, and she was always patient and answered them quickly and completely. The final tour itinerary was wonderful, just what we wanted.
Travel was easy - the cars were clean, the drivers were prompt and safe. Our tour guides were excellent - their level of knowledge was very good, we learned so much from them and enjoyed their company and our tours. In particular our guides in Angkor Wat and Saigon stand out as exceptional, but they were all very good.
Thank you!

Mr. John Godfrey & Mrs. Jennifer Godfrey from United States

Vietnam & Cambodia Discovery from 26 Jan 2018 to 24 Feb 2018.
Dear Ms. Anna,
It has been long time since we left Vietnam and I am sorry it has taken me so long to write you. We are finally back home after long travel and I finally have the time ...
Matt and I would like to thank you ever so much for all your help and your assistance during our stay in Vietnam. You were very helpful indeed and we appreciate it very much. Your professionalism and excellent work made our stay in Vietnam very nice indeed. We love the most places we visited and we have wonderful time learning about your country culture and people. You were absolutely right, the last hotel in Saigon was after all very good one , we changed the room to the suite and it was lovely and the service there was excellent indeed.
Working with you was a pleasure. I learned a lot of things in the process of organizing the trip so next time I will definitely allocate more time and be more precise what is it that I need so there would be no need to make the changes. Thank you for your kindness and patience in accommodating us.
I will always gladly recommend you to all of my friends and acquaintances who would like to travel to Vietnam.
It was a pleasure working with you.
My best regards,
and with gratitude,
Mr. Leon Wilson & Mrs. Krystyna Wilson from United States

Highlights of Vietnam 8 days 7 nights from 10th Mar 2018 to 17th Mar 2018
I entered into Goggle, Vietnam tours, I contacted approximately 5 different companies, it was my contact with Ms Thao Ly that made me select your agency. She was superb in every way and a pleasure to work with, she had excellent suggestion for myself and three Granddaughters. She is truly an asset to your Company.
Your Guide in Saigon by the name of Hạnh, is also an asset to your Company. Her knowledge is amazing and we didn’t have to keep asking her what this was or what that was? She pointed out all local foods in the markets, bought different things for us to try along the road. Hahn and Ms Thao Ly made us truly want to return to Vietnam and see more of your beautiful country.
Our Guide in Hanoi was excellent as we only had a very short time there and there were different items that my Granddaughters wanted to see and buy. He went out of his way showing us all the sites and finding everything o. Our list for the girls from “Oh My”, wood carved stamps and hand-made paper. He went from shop to shop until he found what we were looking for. His knowledge was also amazing and was an asset to your Company also. Thank you to the above for making our trip special in every way.
Mrs. Mary Madison from USA

Vietnam & Cambodia discovery from 22nd Feb to 4th Mar 2018.
Hi Ms. Mary,
Just a quick note to say thank you for an amazing experience! Our participants commented on how wonderfully it was organized and we received lots of positive feedback (along with a few suggestions but it was overwhelmingly positive). Polly and I are just getting back on campus and have to catch up on some work here but we hope to be in touch with you soon. We can’t wait to plan our next adventure on Vietnam and Cambodia (perhaps 2020). We are thinking Ha noi / Ha long bay again (I missed those last time).
Thank you so much for all that you do. We appreciate so much all of the work you put into it and it shows. Just an incredible experience!
Gay Rawson/ Concordia Colleague from USA

VIETNAM & CAMBODIA HIGHLIGHTS 14 days/ 13 nights from 26 Jan 2018 to 8 Feb 2018
The trip we took was very ambitious for travelers our ages (71-78 years), but the guides and the drivers we were with were so understanding and took care of all of our wants and needs. If we were younger and didn't have such a long list of places in the world we have yet to see, we would most certainly return to Vietnam.
Thank you, Travel Vietnam, for providing the most special and memorable trip for us.
Shirley Stamen Jaffe from USA

VIETNAM & CAMBODIA DISCOVERY from 12 Jan to 1 Feb 2018
This trip went as exactly as planned. Every day was interesting, informative and fun. We had plenty of exercise and the pace of each day was good: very busy, with time for relaxation after. Our agent, Lana Vien, responded to all my requests on where we wanted to visit and the types of things we wanted to see and do. She also made good suggestions. Communications were always prompt.
Bottom line: terrific vacation with lots of opportunity to see important sights, see how people live in Vietnam and Cambodia and learn.
Mrs. Ronnie Tessler from Canada

Indochina discovery 11 days 10 nights. From 7th Jan to 17th Jan 2018.
Hi Mary,
We are back home now and we wanted to send you a note to thank you for the great job you did for us. The trip that you put together for us was wonderful. We had no problems at all. The tour guides were very pleasant, professional, helpful & knowledgeable, and the hotel choices were superb. All the tours that we participated in were very interesting, enlightening and enjoyable. Overall it was a fantastic trip and we hope to use your services again in the future.
All the best!
Gary & M.Colleen Wess from USA

Best of Cambodia & Myanmar 12 days 11 nights (4 Jan – 15 Jan 2018)
Dear Nga Vu,
I would like to begin by saying that your arrangements for our holiday in Cambodia and Myanmar were faultless. From the moment we arrived in Siem Reap until we left Yangon our holiday was perfect. The guides were all excellent, the drivers were extremely good and the cars comfortable. Our hotels were all very comfortable and welcoming. What more can I say except Thank You ! I will have no hesitation in recommending you and your Company to our friends who wish to travel in Asia.
When we decided to travel to Cambodia and Myanmar we investigated our trip with several travel agents and without a doubt you offered the best service. One of your key assets Nga is that you Listen to what your clients suggest and make arrangements to suit their requirements. Some of the Travel Agents have no room for flexibility and therefore cannot and will not programme your itinerary as you wish. Travel Vietnam were excellent and I am sure this is partly down to your personal ability to accommodate our wishes rather than impose your preferences over ours. Every place we asked to visit you arranged and our guides were extremely well informed in all locations and all spoke excellent English.
As a special mention I would like to refer to the guides (all of whom were polite, professional, knowledgeable and spoke good English) you arranged in each location.
In Cambodia we had Narin who was very good, very helpful, knowledgeable and spoke good English.
In Mandalay our guide was a lady called Ms Khin Nandar. At all times she was very professional, interested in our visit and when our cases did not arrive with our flight immediately handled the airline and took all the problems away from us and arranged safe delivery of our cases the next day. Ms Kin Nandar also took us shopping that evening to buy clothes for the next day - she simply took the worry out of luggage problem and enabled us to carry on. I would highly recommend her as a guide.
Our guide in Bagan, Than Lunin Soe was excellent too. He is a kind, sensitive guide who is aware of his client’s needs and interests. When we were hesitant about climbing Mt Popa he suggested taking us to the Mt Popa Resort which overlooks the Temple and offers a magnificent view. He found a table on the terrace for us and ensured we were happily settled for lunch. His attention to detail was very good.
When we arrived in Yangon, Sann was waiting for us at the airport and the driver Win was ready with the car. Again we could not fault either Sann or Win, both were excellent.
All the above guides made our trips so much more enjoyable and so very interesting and easy. When time permitted they introduced other places to visit. There were never any problems and the the guides and drivers were never late once.
Each hotel had something special to offer and we have absolutely no complaints.
I do hope the above comments are helpful and should we come to Asia again, we will be in touch with you Nga, you are a credit to Asia Travel and Leisure. Thank you.
Kind regards,
Vicki from Great Britain

Vietnam Discovery - From 30 Dec 2017 to 11 Jan 2018
Dear Huyen
Thanks so much again for a truly fantastic trip. We really enjoyed it all, even the buffalo ride!
I have written a review using the link you provided.
All the best
Mr. Saul Johnson from South African

VIETNAM HOLIDAY 6 days from 31 Dec 2017 to 5 Jan 2018
Hello Duong
It was a pleasure to meet you too, and thank you very much for my present, it was a lovely surprise.
We had a really wonderful time in your beautiful country.
Thank you for the arrangements, we were so happy with all your services and will recommend you.
Kind regards
Giovanna and family from UK

Best of the north Vietnam”. From 23rd Dec to 26th Dec 2017.
Hi Mary,
Thank you very much for all the help with our vacation. We were very happy with the experience and would definitely recommend your team to our friends.
Mabel Casino & Teresita Casino from Philippines

Vietnam & Cambodia discovery 29 days 28 nights. From 18th Nov 2017 to 16th Dec 2017.
Dear Mary,
I'd like to take this opportunity to thank you very much for the VIETNAM & CAMBODIA DISCOVERY itinerary you put together for us last November / December, 2017.
We have been back in New Zealand for almost a month and have time to reflect on what a wonderful experience it was. I have given a talk to my book group, many who expressed interest in undertaking a similar trip in the future. The one person who was in Vietnam early 2017 was most envious of the Ha Giang and Ba Be sectors that we covered. He very much wished he could have done a similar trip. I showed the group a You Tube clip ; Vietnams Final Frontier : the Ha Giang Loop, filmed by Mark Sommer, it is 20 minutes long. So many of the things we saw are included in the clip, even to the accommodation we used at the Lake !
The whole experience exceeded our expectations in so many ways. The people we met were just lovely, the food delicious, the coffee was excellent as was the beer brewed in Vietnam. It was informative, entertaining and always just great good fun.
It is hard to identify the very best of what we enjoyed but I guess it comes down to the warmth and friendliness of the people, your guides and drivers, and the pleasure of being able to meet with you as well.
Vietnam is rich in so many ways ; the people, its strong economic growth, tourism and aqua and agriculture. Infrastructure is excellent and the hotels and transport, be it road, plane or train were all as punctual, if not more so, than the services we have here in New Zealand.
We hope one day to return to your beautiful country.
Meanwhile, please accept our thanks for your great planning, and best wishes to you and your family for a healthy and successful 2018.
Sincere best wishes,
Judy and Richard Thompson,
Phyl and Neil Goodwin,
from New Zealand VIETNAM & CAMBODIA DISCOVERY from 5 Oct to 27 Oct 2017
Hello Lana - Greetings from Canada!
Thank you very much for all of your help in planning and arranging the perfect customized Private Tour of Vietnam and Cambodia for the four of us!
Lana, from the start, it was obvious that you truly cared about us and wanted us to have the best travel experience possible that would meet our specific interests, needs and timeline. Your extensive knowledge, excellent advice/suggestions and great attention to detail made for a memorable vacation that surpassed all of our expectations.
Lana, you absolutely were available to us 24 hours per day via your cel phone to assist us when we needed it. We also appreciated that you replied back to us quickly via email and were very patient and accommodating as we made changes to our plans for the trip and then sent us completely updated itineraries each time we revised it. Your professionalism is amazing. You are by far the best travel consultant we have ever worked with and your company is the best we have encountered. We are so happy we chose you to organize our Vietnam and Cambodia vacation. We have already been telling our family and friends all about our trip/travel experience and told them that we highly recommend you and your company and several are interested in booking with you in the future.
Providing us with a cel phone for our trip was brilliant. As we were travelling in two countries for 23 days, having the cel phone (pre-loaded with every contact number we could possibly need for the various offices along the way, tour guides and drivers) put us at ease right away knowing we could contact someone (including you, of course) any time we needed help. It came in handy a couple of times, like when we called you in a panic because we realized we lost our camera in the back of a transfer van on our last day in Vietnam. We were calling you from the speedboat that was taking us from Vietnam to Cambodia that day and you told us you would track down the camera for us. You went out of your way to locate the camera for us and get it to us in Cambodia the nest day - Lana, we are so grateful to you! (It had all of our photo's for our Vietnam portion of the trip on it and I would have been devastated to loose them all!) This also speaks highly of the companies you choose to use - when they checked the back of the van for you and found it, they were honest and returned the camera immediately.
We also greatly appreciate the other special things you did for us. Such as, giving us some wonderful Vietnamese gifts when we had the pleasure of meeting you in person, upgrading our rooms a few times, substituting the trip up to the top of the tower with drinks included when the 2 museums were closed in Saigon, quickly re-arranging our trip and a flight when our Halong bay cruise had to be cut short due to bad weather and the very delicious set menu/multiple courses authentic Vietnamese dinner that we were treated to at the Home restaurant in Hanoi. We enjoyed this meal very much, trying all the traditional local dishes, and the restaurant atmosphere and décor was lovely.
As per your email, you asked us to provide you with any suggestions we may have for improvements for future trip planning for other clients. We have four suggestions for you:
First of all, we suggest booking a Halong cruise on a different ship other than the V' Spirit, as we were very disappointed in the quality of the vessel, there was only one tour guide/contact person for the entire ship/for all passengers and there was a huge lack of proper communication/lack of proper customer service after it was first announced that the cruise might or might not be cancelled due to bad weather. (We realize trips have to change based on bad weather conditions, we don't have a problem with that.) After the announcement at breakfast, that the cruise might be cancelled, they immediately kicked us out of our cabins, making all of us "check out" (both the 1 night passengers and the 2 night passengers) even though a decision had not been made and we were told it would be a long time before it would be made. When the 2 night passengers asked if we could keep our cabins until the decision was made, we were told we had to check out - to make matters worse, they then came to each cabin as we were packing up and told us again individually at our cabin that we had to get out and check out upstairs. When we asked if we could stay in our cabin because we are booked for 2 nights and had 1 night left if it was not cancelled, until the decision was made for certain, shockingly, we were told No, because they needed us to check out so they could make up the rooms (cabins) for the next passengers! When we explained that we are the next passengers as we were booked for 2 nights (and had only stayed 1 night so far) they said No, everyone has to get out and put your luggage in the hallway and go upstairs to the dining room. For hours and hours, all passengers were then cooped up in a small dining room in uncomfortable chairs at the tables, stuck sitting around because the rest of the ship was now off limits because we had technically all checked out of our rooms and the weather was so bad the outside deck was closed to us, so it was not a pleasant experience especially when the passengers were getting angrier and angrier at not being given any updates or information about what would happen if the cruise was indeed cancelled. This left most of the passengers getting very worried and anxious and then got worse when the rumour went around that they would not be compensated in any way for the cancellation and might end up being stranded at the dock with no transportation/no bus and no hotel/no accommodation. When the 2 night passengers started talking about how ridiculous it was to be kicked out of our cabins when no decision had been made yet and all of us were told they had to make up the cabins for the next passengers and the crew was becoming more unprofessional - then we started wondering if it was all just a big scam to just get us all off the boat, so they could get an entirely new bunch of passengers on the boat and make more money. We lost all respect for this company at how badly they handled this situation and had no qualms about jamming all of us in the small dining room for a very long time, when there was no need for them to do that. They became unprofessional with the passengers as time went on during this fiasco and were actually short/rude toward the end of it. We were very disappointed and unhappy with the V' Spirit company, thus we recommend you do not suggest them to clients in the future, to avoid them possibly having the same negative travel experience that we had with them. (I have provided this lengthy feedback to you as I want you to be able to make an educated decision as to whether or not you will use them again in the future. We hope not.) Even if the cruise had gone ahead for a second night, we would have been disappointed, because primarily the second day is just a duplicate of the first day. Because the 1 night only passengers have to be taken back to port/the dock the next morning, you set sail again for the second night covering the exact same location/places you already saw the day before, so it is absolutely not worth it to do a 2 night cruise as it simply is do-over (copy) of the first day. Please note: The only saving grace for us was that we had the cel phone that you had provided to us and when we called you (Lana) you told us not to worry, you were prepared to save us from this situation and ended up rearranging the trip - you adjusted everything for all four of us, including our driver/van, our flights and hotel rooms, all done before we even got back to the dock. That was totally appreciated, thank you again!

Secondly, we recommend finding better restaurants for lunch in the Angkor Wat area in Siem Reap. The service was good but the food was very poor quality and not very tasty. We don't know if there are any restaurants that are better than these ones or not in this small area but it is worth finding out, as they were not very good.

Thirdly, our Siem Reap Tour Guide made a suggestion that we swap our 2 Angkor Wat tour days, so it would be less taxing on us. He suggested this because the way it was scheduled, we had a travel day from Vietnam to Cambodia the previous day and then had to attend the Phare Circus that night and then would have to get up extra extra early the next morning to go and stand in line to get the 3 day Visitor's passes for Angkor Wat and then go all the way to Angkor Wat in time to witness the beautiful sunrise. We took him up on his great suggestion because then we could get the Visitor's passes the next day/on the first day without having to wake up extra extra early and we could rest up a bit more and not have to get up earlier the second day either as we would already have the Visitor's passes prior to going to see the sunrise at Angkor Wat, so we recommend following this format/schedule in the future for clients whenever possible.

Lastly, if any of your future clients want to book an overnight trip/accommodations on a sampan style boat, we absolutely loved every minute that we were on the Song Xanh Sampan trip (by Victoria Hotel group) and the two bedrooms on it are perfect for two couples and the shared bathroom was fine. The living room area was comfortable and it was nice having the dining area (table and four chairs) at the other end of the boat. The food was very delicious and their excursions were excellent. It was a truly unique experience travelling along the Mekong River/Mekong delta area by sampan and we loved it. We highly recommend this company/sampan. The staff were very professional, yet fun, and treated us extremely well. They were so attentive and did so many things for us that we felt completely pampered and totally spoiled by them.

All of the local tour guides and drivers that you booked for us were exceptional. Our local tour guides were so knowledgeable and willing to answer all of our questions and many were kind enough to share their personal histories/experiences with us which allowed us to have an insight into their lives and culture. We appreciated this so much as it was very enriching and special to us. All of the drivers were very safety conscious/cautious drivers and we felt safe at all times. We also liked when they provided icy cold bottles of water to us and cold mini towel packets as we are not used to the combination of extreme heat and high humidity. All of the vans were in very good condition and the air conditioning worked great. The tour guides and drivers were always early to pick us up and open to changing the schedule if we wanted.

All of your staff provided excellent customer service and truly wanted us to have the very best vacation we possibly could and were enthusiastic in helping us to achieve that.

We thank you Lana for all your help and we will definitely contact you again in the future when we want to plan another trip to south-east Asia!

Take care,
Heather and Scott McRitchie from Canada
VIETNAM & CAMBODIA DISCOVERY from 14 Oct to 11 Nov 2017
This was my second trip with Travel Vietnam and Ms. Lana Vien as consultant. The attention to detail, wonderful accommodations and guides/transportation made my trip with friends so memorable that I was determined to return with my husband and other friends to share with them the beauty of the people, country and culture of Vietnam. They were equally impressed.. This time, while I would have been content to revisit every site I had seen before, I was delighted that this trip included excursions that were new to me, example, the eco-tour in Hoian led by the amazing Lily and the cajuput boat trip were SO special and arrangements were made for our traveling companion (who is blind) to ride on the back of a motorbike so that she could enjoy the day with us as we biked through the rice fields and organic gardens. This is NOT a cookie-cutter tour! Our needs and preferences were considered at every turn. When we needed to get laundry done but did not want to pay the high price of hotel service, we were taken to local launderers and driven back the next day to pick it up. When we were unable to go to Ninh Bin due to weather, a substitute dinner was compensated to us.
The guides, Sonny in the North, Hoang in Central Vietnam, Don in HCMC and Mekong, and Jerry in Cambodia were all fantastic and imparted their amazing breadth of knowledge to our group of five who asked incessant questions. After 23 days, we left Asia exhausted but filled with amazing experiences and memories that will last a lifetime!
Thank you, Travel Vietnam, Lana and all the fantastic guides. You do tourism beautifully!
Gratefully, Marty and Mike Nihill
Mrs. Martha Nihill from United States
SIEM REAP & VIETNAM DISCOVERY from 02 Nov to 22 Nov 2017
Thank you so much for organising and planning our dream holiday
It was perfect in every way
Your staff were all amazing, knowledgeable, friendly and very efficient
Thank you once again and maybe we will be fortunate enough to use your company in the future
Thanks Lana to you and your team
Mrs. Helen Bouch from UK

Vietnam Discovery from 14 Oct 2017 to 24 Oct 2017
Dear Ms Trinh,
We wanted to write to you personally to let you know how much we enjoyed our holiday in Vietnam and to thank you for organizing this memorable trip. We had such an amazing time discovering your diverse and beautiful country, it's people and of course the delicious food.
We found your tour was so well organized and we did not have to worry about anything throughout our trip. Every little detail was taken care of ahead of time and we did not wait for anything.
All of the tour guides were great but we wanted to let you know that Tao during our North Vietnam stint was particularly outstanding in making us feel comfortable and looked after. He was very personable and a delightful guide - I'm sure he is popular with all of your customers.
Thank you also for arranging the upgrades of our hotel rooms which we had in Hanoi, Sapa, Hoi An and the Mekong Delta. Some of these hotels also provided complimentary cakes, fruit and made our trip that much more special. It was also very kind of you to give us a gift - we will treasure this and use it to decorate our new home.
We have filled in the feedback form via the link below, but wanted to write to your personally as well to show our appreciation for organizing this trip which we will never forget. And of course, we will be recommending your services to all of our family and friends who are interesting in travelling to southeast Asia.
Thank you again,
Best wishes
Mr. Minothkanth Kanagaratnam & Mrs. Dona Kuruppu from Sri Lanka & New Zealand

ESSENTIAL VIETNAM from 23 Sep to 01 Oct
Dear Ms Lana Vien,
Good Day.
Now I have come to the end of the trip and I must thank you for the excellent arrangement you made for the entire 9 day trip starting from arrival Saigon to departure Hanoi.
The trip to Halong Bay on Alisa Cruise, my family liked the most.
I will definitely recommend Travel Vietnam to my friends.
Thanks and regards
Mr. Lokanath Tripathy from India
Best of Sapa 4 days (19-22 Aug 2017)
Great experience with excellent guide and driver. I mean both, including the driver. We appreciated his cautious and safe driving in an environment with so much dangerous driving.
Xavier Le Mintier & partner from France

VIETNAM HIGHLIGHTS 9 days/ 8 nights from 7 Aug 2017 to 15 Aug 2017
Our trip was fantastic - possibly the only thing that we could think to recommend is perhaps cold towels in the bus as the weather is very hot and humid.
Gaynor Azzie and family from South Africa

BIKING MEKONG DELTA & Nha Trang BEACH BREAK from 31 Jul to 10 Aug
Thank you- we have had a truly Fantastic time and you have done an amazing job organising our time in Vietnam, it was perfect. I would truly recommend Travel Vietnam and yourself to any of my friends wanting to visit this beautiful country.
Best regards
Nathan, Florence, Alexander and Elise from Britain

Vietnam & Cambodia discovery 16 days - from 25th Jul to 9th Aug 2017
Dear Mary D,
Thank you for your email. It was indeed a pleasure to meet you briefly at the hotel. I would like to thank you for your gifts to the group and tell you that this was indeed a trip we will all remember. It was amazing. I am pleased we chose you to proceed with the trip. Hopefully we will be back or choose another area your travel agency covers.
I shall complete the feedback and also try and post to facebook and tripadvisor as this will be helpful to other travellers.
Please also find attached the image we took at the hotel.
Kind regards,
Marios Kazamias & friends from Cyprus

HIGHLIGHTS OF VIETNAM from 25 Jul to 02 Aug
Once I connected with Lana, she worked professionally and efficiently with me to put the itinerary / tour together based on our schedule / availability. She was able to make adjustments quickly and very effectively when needed. She kept contact with us during the tour and was always there to answer any questions or provide suggestion or needed information. Lana was outstanding in all aspects, and I will send a separate email to Mr Alan Hoang providing greater detail of our high level of satisfaction with Lana.
We had five guides overall and they were all fantastic. I cannot rate one above another simply due to the fact that they were all so good. All spoke English very well and provided us with a wealth of information about the various areas of Vietnam that we visited. They also all responded very well to the many questions that we had, and went out of their way to accommodate us and make suggestions or give direction when we needed it (for meals, etc). As well, the drivers were all most excellent. We were amazed at how well they navigated through all the traffic and all the scooters. And they were always on time, and very polite and helpful.
Overall the trip was fantastic, and the choices / suggestions for the sites to visit and see were excellent. As well the hotel choices were very good.
I would love to visit Vietnam again, and whenever we can make that happen (it's quite a long flight to get there!), we will definitely be looking to work with Travel Vietnam again.
Mr Hoang,
I have filled out the survey that Lana requested, but I wanted to write to you directly to express personally our appreciation for Lana’s great job.
I have worked both personally and professionally with many people over the course of many years, and I must say that I have been most impressed by Ms Lana Vien.
From the very moment she took us on as clients, both her professionalism and personal touch and involvement was
absolutely fantastic! She took great interest and care in making everything “right” for us, and was attentive to every detail of our trip. Her ability to happily and flawlessly adjust to our needs was impressive – including adjusting to a late change in our international flight schedule.
And once our tour started, Lana continued to watch over us, keep in contact, help us with our questions, and make suggestions when it was appropriate. She took care of us from start to finish. This certainly made our planning, travel, and tour more enjoyable by lowering our stress level, and allowing us to relax and thoroughly enjoy the tour/trip. We are highly appreciative of everything she did for us! --and we just cannot thank her enough.
Hopefully you can recognize her in some way for all her great work.
Obviously Vietnam Travel is a highly professional company, and we will be happy to work with you again whenever we are able to return to the area. As well, we are happy to recommend you (and specifically Lana as well) to other potential customers. –Feel free to use us as references.
Thank you again,
Nate Bedee
Mr. Nate Bedee from United States

GRAND VIETNAM & CAMBODIA from 17 Jun to 08 Jul
Hi Lana, It is very good to be home. We love to travel but there is no place like home.
On behalf of the Debbie Erlandson group I would like to say a big thank you to you and Travel Vietnam for our wonderful holiday. We really liked the Private Tour, not having to deal with 40 people is a blessing. All our accommodation was superb. It would have been nice to have more time in Saigon but as the airline changed our flight from Dalat that didn't happen.
We all thought Vietnam was a beautiful country and we were very lucky with the weather as you are coming into your wet season. I am sure with the Private Tour we saw parts of Vietnam that many tourists wouldn't have seen.
Once again many thanks from all of us,
Mrs. Debbie Erlandson from Australia
BEST OF THE NORTH 10 days/ 9 nights from 26 May 2017 to 4 Jun 2017
Hello Duong,
Thank you so much for arranging the trip for me and my friend, we had an amazing time in Vietnam! I learned so much about the culture through our tour guides and talking to the locals. The food was tasteful and I loved trekking through the rice fields of Sapa and sailing in Halong Bay. I'll go and fill out the survey and write how much I loved the trip.
Christina Oftedal from Norway
3 days 2 nights trip on Halong Violet Cruise”
Thank you very much for all your quick responses and help since I contacted you.
You've been very helpful the whole time.
We had such a great anniversary trip on the boat, not to mention, with the free upgrade,
it made our trip to a whole other level!
I'll definitely recommend this website to my friends who would like to take a trip on Halong Bay.
I've finished the E-survey and I hope that helps.
Thank you again.
Ms. Chieh Yin Liu & Partner from Taiwan
SIGNATURE VIETNAM 10 days/ 9 nights from 19 May 2017 to 28 May 2017
Thank you Duong!
One of them stopped by my office yesterday with a beautiful scarf for me.  They had a fantastic trip and
Were very complimentary of the guides.  All around a very good trip!
I will use you again when I need something in the area
I will fill out the attached survey and send back.
Package Visit Hanoi – Cruise Halong Bay 5 days from 9 May to 13 May 2017
Hi Giang,
How are you? I am safely back in Malaysia. Thank you very much for organising our trip. The Orchid Cruise was the highlight of our trip, it was very very very excellent! We all loved it. I will definitely recommend Orchid cruises to everyone. The rooms were spacious, and the bathroom had a fantastic view of the bay, the food was good, and the staff and crew were friendly. The cabins were very clean and new too. 5 star luxury cruise at its best!
Sofitel Metropole was marvellous! We all loved our stay there. We used the swimming pool and it was great, there was a lifeguard who saved me from almost drowning! Wish out stay there was longer tho.
Golden Silk Hotel was not as good hotel but it was in a very good location. The rooms were a little old, and it smelled a little musky. It was clean but a bit dated. The spa in the hotel was a bit old. Sometimes the receptionist couldn't really speak good English. But overall it was still okay, not too bad.
Mr.Huy was a very knowledgeable and friendly guide, we loved him, and Mr.Tec the driver was also very polite and gentle. We had a really good 1 day tour of Hanoi and grateful that we got to see many places and Mr.Huy accomodated our request to see the lacquer and embroidery factory. We gave them both a lot of tips as we thought they were excellent. The private van was spacious and clean, and new, we were happy with it. We were impressed that there was even wifi on the van!
Lastly, thank you to you Ms Giang, for your hardwork and also for the gift. I will not hesitate to use TravelVietnam for my future travels and look forward to seeing you in Malaysia someday. Do let me know if you plan to come and I can try and give you some tips. If you visit Australia, let me know too and I can give you a few tips.  Of course, I am no travel agent, so my tips may not be that good but I will try my best.
Kind regards and thank you again,
Ms. Gitanjali & Group from Malaysia

BEST OF THE NORTH from 26 Apr to 03 May
Our guide, Son, was excellent and my wife and I really comment him. Living so far away, I do not think that we shall visit Vietnam again, but I hope to use your services for Laos and Myamar.
Dr. Moshe Hashmonai from Israel

ESSENTIAL VIETNAM 9 days/ 8 nights from 20 Apr 2017 to 28 Apr 2017
We did not use your guide services in South Vietnam so I did not provide a rating.
The guide in Hoian was a little difficult to understand but our guide in Hui was excellent.
Unfortunately we were unable to do the kayaking in Halong Bay as the activity had been stopped during our stay.
Locations of hotels were excellent and good for the category of the accommodation.
It was a pleasure to deal with Ms. Duong Nguyen to customize our trip as she always responded to my questions in a timely manner and any issues were quickly dealt with.
A visitor from Canada
BEST OF THE NORTH from 14 Apr to 22 Apr 2017
We were extremely happy with Travel Vietnam, from the initial enquiry stage right through the booking process and eventually our trip. I have recommended you to friends already and will be using you next time I visit Vietnam.
In particular I would like to thank our tour guide in Hanoi, Shiny, he was incredibly friendly &a knowledgeable and we felt completely safe & secure in his company, he is a real asset to your company.
I would also like to express our satisfaction with our driver Mr Thang, always friendly and courteous, and always had a smile on his face, his driving was impeccable and again we felt very safe in his vehicle.
The hotel staff at La Siesta Trendy in Hanoi also deserve a special mention. They were all very friendly, helpful and welcoming, they made us feel at home and like nothing was ever too much trouble for them.
Thank you Lana for all your help and guidance in booking our trip.
We had the best time and will definitely be back to see the rest of your fascinating and beautiful country.
Thank you Travel Vietnam!!!!!!
Kindest regards
Cherie Ann Holmes from New Zealand
South and North travel service
Many, many thanks to Giang Duong for her incredible supervision and planning of our travels this month!! She was very responsive to our requests and always answered our questions quickly and pleasantly as well as being very informed on all of our travel needs. I would highly recommend her to anyone!! Travel Vietnam is the way to travel!
We had an AMAZING trip thank you SO very much!!  I just left a review for you on the link you sent to me.
It was so very nice to meet you too!! Thank you for the delicious present and for your warm greetings and great assistance.
My phone died on our trip but I will look for the pictures to send to you  I want them too!
Have a wonderful day!!
Mrs. Elizabeth A Reed & Mr. Alan Reed from United States
Vietnam discovery 14 days”. From 5th Apr to 18th Apr 2017
On behalf of our group of 5 friends, We would just like to thank the management team at Travel Vietnam for providing such a wonderful service over the 14 days, We where able to experience the culture,people,food and wonderful scenery of Vietnam that will be life time memories! and great conversations!!. for us all.
A very special thanks to our Consultant Mrs Mary D, Who at all times showed true professionalism and excellent communication to ensure our requests where met and also for her incredible knowledge of making excellent suggestions for our Itinerary, if you have a reward system in place, i would strongly recommend that she be rewarded for her efforts as this has been my third trip with Travel Vietnam and Mrs Mary D has been our consultant from the start and if and when i travel to Vietnam again, I would not hesitate the slightest to request her services again.
Also we would appreciate it if you could please pass on our highest regards to all your drivers as they showed incredible road skills and always put our safety first and they where also very obliging to help with our luggage at various times.
Please pass our highest regards to all your guides and thank them highly for their efforts.
And finally a very special thanks to your Guide in the south Miss Tran Nguyen, what an incredible asset she is for your company to have, this woman really knows her job and has a very special way of communicating her information to tourists in such a wonderful manner.
So thank you once again Travel Vietnam for a lifetime incredible experience!
We hope to see you again!
Highest regards
Chris Allender & party from UK & AU
VIETNAM HOLIDAY 14 days/ 13 nights from 3 Apr 2017 to 16 Apr 2017
Dear Duong,
A lot of thanks for the planning of our travel in Vietnam!  We are just back at home and we all think that you are a perfect organizer!  We'll never forget this travel, it was wonderful.
We have all enjoyed:  very interesting visits and sites, attentive French guides (French language of Hien in Hanoi was fantastic!), prudent and kind drivers, wonderful cruises in Ha Long Bay and Mekong, good choices of hotels (particularly in Hue and Hoi An!), welcome at the airports, all was really perfect.  We haven't got any problem!
We particularly wish to thank you for the visit of Cu Chi yesterday.  We know it wasn't planned in the program and that you have added it because our flight was very late in the evening. A lot of thanks for this too and for your kind gifts in Hanoi!
We keep your address and your brochure, we'll give them to persons interested to visit Vietnam or Asia and we'll speak about you.
Have a nice day!
Best regards,
Micheline Zegels and family from Belgium
“Halong Violet Cruise + Train service + Seaplane Halong Bay from 27 March to 16 April 2017”
Hi Giang,
Just a note to thank you for your service and help. The car service to Halong Bay was very nice... clean car, friendly and safe driver, and wifi in the car was a super bonus, a very nice touch. Our driver also stopped at Hong Ngoc Handicraft center, without being pushy about it at all, and we really liked this stop... we picked up some things and the staff were friendly, helpful and not pushy.
The Halong Violet was a very nice boat, friendly helpful staff; it would be nice if a few more of them spoke better English, but Sammy was usually around and helped us navigate things. Our room was wonderful; the big bathtub and large movie selection were really nice surprises. Because the weather was misty (no one's fault of course), and there was no kayaking (too bad the government put this rule in... a real disappointment), and the excursions were crowded/boring, we took advantage of both of these things and caught up on our relaxing.
The float plane service went flawlessly and we are happy we spent the extra money to do this... it was nice to see the islands from the air and get a better sense of the whole area. Our driver from the airport to our hotel was friendly and a good driver.
Thank you again for our gift and for coming to meet us at the hotel.
All the best to you!
We booked our recent Ha Long Bay 3-day tour through Ms Giang Duong, a travel agent with Travel Vietnam, a division of Asia Travel & Leisure in Hanoi. Ms. Giang responded quickly to emails, supplied us with well-thought-out alternatives, and also assisted with our Vietnam visas. She was professional, friendly and knowledgeable. She provided a personal touch by meeting us at our hotel the evening before our Ha Long trip, and bringing us a beautiful gift. Thank you to Giang and Travel Vietnam in Hanoi.
Visited April 2017
Mrs. Shauna J Trieb & Mr. Mark A Trieb from United State
Siem Reap & Phu Quoc Escape – 11 days/ 10 nights (from 2 April to 12 April 2017)
Hotels in Cambodia and Phu Quoc were excellent. Lavender boutique hotel in HCMC was in excellent location however felt a bit run down (low end of 3 stars).
Excellent choice of program and locations. Phu Quoc provided excellent balance for re-creation. Probably next time we will add a bit more nature/adventure vs culture/mainstream tourism.
It was good again to have the guides showing us the places for good food and best spots.
We are certainly looking forward to our next trip. Many thanks to Mua for the perfect organization and attention.
Roland Ringel & wife from German
Vietnam & Cambodia highlights 6 days. From 31st Mar – 5th Apr 2017
Dear Mary,
Everything was fantastic and we had a very pleasant time both in Vietnam and in Cambodia.
Thanks again for your help.
Best regards,
Pilar from Spain
CAMBODIA AND VIETNAM HOLIDAY 13 days/ 12 nights from 23 Mar 2017 to 4 Apr 2017
We were extremely pleased with your services. You attended to all our needs very professionally. Our hotel at Sokka hotel in phnom Penh could be improved. The knowledge of the guides was very good but just just improvement on pronanouciation as at times the guide had to repeat the sentences so we can understand him/ her better.
We are very happy and have already recommended you to our friends.
Many thanks for organizing a memorable holiday for us and hope to use you again in the future.
Ms. Rita Houri from UK
Halong Bay Emperor Cruise – 2 Days 1 Night program (From 2 April to 3 April 2017)
Working with Giang Duong was excellent - her communication and eagerness to assist are what made this trip a success.
We will definitely be reaching out to you for any future travel needs in Asia.
Thank you,
Mr. Jake Grinsted Group from United State
VIETNAM & CAMBODIA DISCOVERY 16 days/ 15 nights from 12th March 2017 to 27th March 2017
Dear Gracie
How is your pain inside your nose? I hope you feel better.
I send your office the E-survey and want to thank you again for the wonderful job you made for us.
It was a success trip and we are  looking  forward traveling with you again.
All the best
Ronit & Avi from Israel
VIETNAM DISCOVERY 16 days/ 15 nights from 9 Mar 2017 to 24 Mar 2017
From Mrs. Rhonda Thornton,
Dear Lana,
Having just returned from a tour with your company with friends from Australia (Peta, Susanne and Julie) I wanted to thank you and express my appreciation for the wonderful service Travel Vietnam provided.
It was a truly wonderful trip and it has provided many happy and lifelong memories for me and this was made possible by your efforts. Prior to the trip and during the trip you have been very supportive, thoughtful and accommodating. Hence I wish to thank you very much for your assistance, patience and generosity.
Warmest regards Rhonda Thornton
From Mrs. Peta Darcey,
Hi Lana
I completed the survey but wanted to personally thank you for arranging such a great holiday for my friends and me.  All the guides were very knowledgeable and accommodating and provided very high standard of customer service with a smile every minute we were with them and shared detailed information about the region they love.   
Sonny in Hanoi and Huyen in Saigon were very friendly and knowledgeable and nothing we asked for was too much trouble and the driver in Hanoi not only negotiated the crazy Saigon traffic safely but also handed us a chilled towel each time we returned to the bus, which we thought was over and above regular service. Little extras like this make the difference between a good driver and a 5 star customer service professional. We would like to have recognised his outstanding customer service with a small tip but unfortunately had no Vietnamese or USD cash remaining when we arrived at the airport in Saigon. Huyen patiently answered all our questions about the locations and attractions and shared her insights into Vietnamese history with us and her excellent English language skills were an added bonus.
The only small issues we encountered were that the Halong Bay cruise catering staff appeared to be unaware one of our party eats only vegetarian food and one of our drivers had no Travel Vietnam paperwork to confirm his identity, but I understand you are already aware of this. Neither was a major issue but I felt you would like to know.
I will definitely contact you again if further travel in your region is contemplated.
Kind regards
AUTHENTIC VIETNAM CAMBODIA 19 days/ 18 nights from 5 Mar 2017 to 23 Mar 2017
Our driver Sarat in Siem Reap to Phnom Penh was very excellent but the vehicle condition was poor (new tires needed).
Guide Jack in Siem Reap was very good and knew how to make our day at the Angkor Temples special and individualized.
Guide Sukho in Phnom Penh was the best English speaker of all our guides and was an amazingly excellent guide, especially for the grim topic.
Long in Saigon was a guide we very much enjoyed our time with.
Dan in Central Vietnam was very attentive and always trying to please. We may have benefited by having some tour time without commentary. One place he brought us for our lunch was very poor and the more expensive than it should have been.
A favorite guide was Hieu in Sapa - she is definitely a guide that you should use often and pay well.
All the hotels were excellent. Overall it was a wonderful way to experience the people and culture of Cambodia and Vietnam. Thank you Duong Nguyen for all your work arranging and individualizing the trip for us.
Susan Steingraber from USA
“Three days on Halong Violet Cruise and Central service” from 15 to 21 March 2017
Dear Giang
Thank you for your lovely email.  We are not yet back in Adelaide but still in Saigon.  I will be very happy to recommend you on Trip Adviser when I return to adelaide but will, of course, complete your feedback form now.
We have loved every part of Vietnam and cannot forget your efficiency and assistance with our travel plans right from the beginning.  I have already recommended you to some friends from Australia - their surname is Spencer - I think they will travel to Vietnam next year. I have told them to contact you right from the beginning to organize internal airfares and accommodation, cruises and tours.
Good luck with your career Giang and also your future.  We loved meeting you and wish we could have spent more time with you.
Warm wishes
We were so lucky that Ms Giang Duong was our travel agent, assisting us with flights, cruises and accommodation while in VietNam. She was excellent in all aspects of travel and is the best travel agent I have had when travelling overseas. Her personal service, prompt response to questions and nothing was too much trouble for her. I had a problem with my Viet Nam visa which she quickly assessed and assisted in a professional and caring manner. Great result! I cannot recommend Ms Giang highly enough. How lucky for me that we found her and please be assured I will recommend her and your travel company to others.
Thank you so much,
Mrs. Sandra Raie WATKINSON & Mrs. Barbara Wendy McMAHON from Australia  
South East Asia discovery 15 days. From 5th March to 18th March 2017
Dear Mary,
We had a wonderful holiday and thanks to your excellent attention to details everything turned out perfectly.
Thank you once again for all your help and your lovely gift.
As you know we spent the last part of our holiday in Bangkok. We came home to cyclone conditions but thankfully our home was safe even though we live on a river.
I will do the survey and many thanks again.
Cheryl McKenzie from Australia
Bangkok tours from 15 Mar 2017 to 17 Mar 2017.
Dear Anna,
We had a great trip. The country is beautiful, the people very nice and friendly, and your company service was excellent.
Our guide, April, has great knowledge of land, culture , history and people, her English is excellent and she is very nice and friendly. The drivers that were taking us places were also very nice, and the vans were very comfortable.
The only problem we met was traffic jams in Bangkok…. but this is hardly possible for any of us to solve.
Thank you again for your great service, we'll recommend your company to our friends , and we're looking forward to work with you again in any trip we'll plan to Asia.
Best regards,
Dorothy from Israel
HIGHLIGHTS OF VIETNAM 9 days/ 8 nights from 9th March 2017 to 17th March 2017
Hi Gracie
I can sum up our tour as very good, we did not however give us ourselves enough time to enjoy all that Vietnam had to offer. We will return and take more time.
Hotels were situated exactly where we like to stay in downtown areas and we thank you for that.
Tirant Hotel perfect choice.
I would rate the guide as excellent, her language skills, knowledge, personality were a 10/10
The driver also was a 10/10 very helpful, drove safely, and was punctual.
We enjoyed being with both.
Halong Bay
Gray line cruises, personally I would not recommend, the crew was very courteous and helpful they did in fact arrange a early disembarkation to allow more time to arrive at the airport. The boat however was very worn and showed its age. If I were to do this cruise again I would find another cruise line.
The visability unfortunately on the cruise was very poor, nothing anyone could do but enjoy and visualized the beauty of this area.
The La Residencia Hotel was a perfect choice, unbelievable service from all staff.
The Moonlight great location with good service.
The guide was somewhat lazy and we had the feeling he too much interest in taking us to shops he had an obvious relationship with to receive a commission. On trip to from Hoian to Hue he was asleep quite a bit. His English at best was fair.
The driver was punctual and courteous no issue here.
Grand Silverland Hotel again perfect choice and also great service.
Guide was excellent with a good knowledge of the area, good language skills, enthusiastic, just fun to be with, 10/10
Driver also was very good, punctual, drove safely and a good attitude.
In conclusion we would certainly use Travel Vietnam again and hopefully we can plan another trip this time next year and stay longer.
Thank you for all your help
Richard Hamilton & Wife from Canada
Motorbike tour 15 Mar 2017
Hello Vicky,
Apologies for not replying sooner to your email. We arrived back home in Australia yesterday. Our bike ride in Saigon was one of the highlights of our trip. Our drivers and guide were excellent. Viewing the traffic from the bus the motorbikes looked chaotic: but once we were on our bikes it was exciting and we always felt safe. It was the best way to get a feel for the city in our short stay. The places we were shown were amazing and we would not have seen these had we gone on a tour organised by the ship.
The guide gave us interesting and informative information and was cooperative in adapting the tour to our wishes.
Thank you once again for your efficient organisation of our tour. We will recommend your services to our friends. We gave your details to an English couple we met in Hong Kong who were on their way to Hanoi. They already had plans for Hanoi but were impressed with our photos and video of our tour.
With many thanks for a memorable tour,
Phil and Chris Hughes from Australia
HIGHLIGHTS OF VIETNAM – 10 days/ 9 nights (from 2 to 11 Mar 2017)
We had a wonderful trip. All of our guides were excellent but our guide in Saigon was a 10+++, we felt like we had known her for years after spending a few hours with her. She was very knowledgeable as well as funny.
Something that we have never experienced before was actually getting a chance to meet with the person who created our tour and have them go over the details of our trip. This told me that Travel Vietnam is committed to providing their customers with the best quality of service and personal attention.
Thank you for a great vacation!
Stephen Bishop & wife from USA

Hanoi – Halong bay 2 days 7-8 Mar 2017
Hi Vicky
Just wanted to say thank you for all your help sorting out our travel. Everything has gone like clockwork and the service you and your driver have provided has been excellent.
The seaplane flight was incredible, we loved every minute of it.
We will contact you again when we next visit Vietnam.
Kind regards
Ivan and Ryan from UK
Essential Vietnam 12 days 11 nights from 23 Feb 2017 to 06 Mar 2017.
Hello Anna,
Sorry for the slow reply to your email. We are still travelling! After leaving Viet Nam, we flew from Bangkok to Barcelona, where we are spending two weeks in southern Spain, before flying home from London on April 4th.
We greatly enjoyed our 12 days in Viet Nam. The highlights for us were the Syrena cruise on beautiful Ha Long Bay and our longer stay at the Silk Path hotel in Hanoi., The Silk Path is a truly excellent hotel, with a wonderful location near the lake. The entire trip was very well planned and everything went well from beginning to end. All of our guides and drivers were very professional and helpful, and we enjoyed meeting each of them.
During our two free days in Hanoi at the end of the trip, I was able to visit the National University where I worked for a short time in 1993. Of course, much has changed in Hanoi over the past 25 years, but there were still many familiar sights and good memories from that time.
Thank you for all of your help in planning our trip. I will do the survey when we get home to Canada in a few weeks.
Best regards,
Larry LeDuc from Canada

Highlights of Vietnam 13 days 12 nights from 16 Feb 2017 to 28 Feb 2017.
Dear Ms. Anna,
Thank you for organizing such a wonderful trip. We had a lovely time visiting Vietnam. I greatly appreciate all of your help in arranging our vacation and making it run so smoothly.
Kathleen from USA
Vietnam-Cambodia Discovery 12 days from 17 to 28 Feb 2017
Hi Vicky,
We had a marvellous holiday thanks to you. Our trip to Hanoi and Saigon was fun but our trips to Siem Reap and Phnom Penh were a little rushed. The guides in Hanoi and Siem Reap were very good. Our guide Xuan has been very helpful and knowledgable. You have a good guide in him and we have been very pleased with his services.
The hotels were good and spacious. The Halong cruise was excellent and the ship very comfortable.
The weather in Hanoi was the best.
Maybe one should come here in November or December.
Thanks again. Good to meet you in person at last.
Best regards.
Ali Qizilbash from Canada.
Vietnam Discovery – 21 days from 08 – 28 February 2017
Hi Viet,
I will be filling out the online survey momentarily. In the meantime here are some thoughts.
Our trip was one of the best we have ever undertaken. We enjoyed the country and especially the people we met and talked to.
It was very thoughtful for you to meet us and buy us dinner. We enjoyed your company and the conversation about your brother's wedding and living in Vietnam. Thanks for the gift of the plates...Pat has a place picked out for them when we arrive home.
I am glad we went to Sapa even though the weather was bad. Meeting our Hmong guide (Kim) and being taken down the mountain was a real experience. She was remarkable. She is 26 years old, married with three children She lives in a village where there is no electricity and no running water. She was happy and gave the impression she had all she needed and nothing she wanted. We could all learn something from her.
Halong Bay was remarkable but far too developed and too many tourists. On our cruise there must have been 30 or 40 boats stopped overnight. I hope that the beauty of that spot won't be spoiled by too much development.
One of the highlights was Dalat when we went to a temple with our guide Mr. Thom. He was about our age and opened up to us about his experience from the war. It all started with me asking him about names on benches surrounding the temple. ( for example, " With Gratitude ,Viet Nguyen of Sydney Australia " ) . These are people who escaped the war and after 30 or more years came back home to visit their ancestors and purchase a bench. Pat and I both were overcome with emotion listening to the stories he told about his country and his people and the terrible times the Vietnamese people experienced.
In Hoi An we met Lilly and she was a real “firecracker ". She was 26 and still lives at home. Her parents were arranging a marriage for her and she was not going to go through with it so she got a small tattoo and when the boy’s parents saw it, that was the end of the marriage. She was very outspoken and sometimes she had to remind herself she was dealing with foreign tourists. She had a great sense of humor and after she got to know me she could be very funny in the things she would say. For example I heard her talking to the staff on the boat and I could hear the English phrase “hello people " After she finished her conversation with the staff I asked her about the phrase . She was initially embarrassed that I had picked up on it but went on to explain that was what foreign tourists were called. I asked her why and she said because none of the tourists could say anything meaningful in the Vietnamese language they always greeted the Vietnamese people they met by saying “hello “. Hence the moniker “hello people ".
In Na Trang we met Marie on the boat cruise. She is Ukrainian and fluent in 3 languages and can get by in another two. A beautiful girl from Odessa who came to a very foreign country to make a better life for herself. She had excellent English skills and I learned a lot about her life in Odessa and her background. Finally in Saigon our guide was Nhan. She was also around 26 years old. As with the other young guides she was quite outspoken. She told us that Vietnam had only one religion and that was " money ". From what Pat I saw in our trip from North to South she is probably correct. We may have noted a theme in talking about the young women who were our guides. They were confident and outgoing and given their ages (like you) are the face of the new Vietnam .
We started in Hanoi and the further south we got the more economically advanced the country seemed to be. That has a good and bad side as well. In Da Nang the entire coast is being built on and I suspect it will be but a few years and all you will see is high rise after high rise.
We were treated like royalty during our trip. The drivers were always early to pick us up and the guides were attentive to our requests, always asking on the days we were driving on long trips they always gave us water ( lots of water ) and stopped frequently so we could use the " happy room " . Our initial trips were terrifying as I had never experienced the chaos of traffic in Vietnam. The scariest drive was at night to the Victoria Hotel in the Mekong. It was dark and there where motorbikes all over the place. I still don’t know how Mr. Lung did it because I never could.
All we had to do each day was to show up at the appointed time and the guides and driver looked after everything else. If you ever get a new career it should be in the army organizing troop movements and invasions !
The hotels rooms were great...some better than others but all were clean and close to the center of the places we stopped in.
What we wanted before we went was an opportunity to experience Vietnam and its people. In some places that was hard to do because Vietnam has been overrun by foreign tourists ( about 13 million last year and not counting Vietnamese travelling in their own country ) In other places like Sapa and the Mekong we got to see the people before development had overtaken the area.
When I was in Vietnam all I ate was Vietnamese food . I never saw a fat Vietnamese so I thought I wouldn't gain any weight on the trip but I am sure I did. (Pat thinks it was all the beer I was drinking and she is probably right.
The people in the tourist industry are well trained and have the best customer service we have experienced in our travels.
One grumble is the Vietnamese wine ( we like white wine ) which was not very good .
All in all a wonderful trip and an experience of a lifetime
Thanks Viet
Dave and Pat Helm from Canada
Vietnam & Cambodia 15 days 14 nights - 13 Feb – 27 Feb 2017
Dear Nga Vu
We also had a very good time. Vietnam is realy bautiful country and totally different. Sa pa with the tribes' poeple is an excepctional experience; a traphic on the streets of Hanoi and Cho Chi Minh (Saigon) is a little bit scare but also challenging; Hoian with old down town and scary monsume rain almost every year make you thing and admire the poeple who live over there; the river cruise through Mekong delta with caramel manufactory seems to be a unique experience; the Unesco accepted monuments of Angkor Teples doesn't need any comment. Thank you very much for making to us the schedule of the travel and reserve very comfortable hotels. We appreciate the time and knowledge of the guides, although the guides of Vietnam are more accesible and friendly than those of Cambodia. Now we are at home and teflecting everything we have done and experience with you help, Thank you again and maby we would meet in the future.
Warm regard,
Ryszard Gron, and my companieros from Poland
Family Trip in the North of Vietnam” From 19 to 26 February 2017.
All my family and I were sincerely very very pleased to travel with your agency. We traveled from February 19th to 26th with you and there was not any problem or annoyance. Everything was perfect.
We want to say a big THANK YOU to your consultant, Ms. Giang Duong. She was absolutely friendly, efficient, available, professional and careful.
We also want to say thank you to our driver, Mr. Hung. He was always punctual, smiling, reassuring and professional.
Thank you to Mr. Tuan, our French-speaking tour guide: friendly, interesting, professional and he wields French language very well!
At last, thanks a lot to the whole people in our 3 hotels and on the Halong Bay cruise!
Seriously, we'll warmly recommend your agency, and particularly Ms. Giang!
Cảm ơn rất nhiều và hẹn gặp lại!
Trân trọng,
Louis Vidal & Family from France

VIETNAM HOLIDAY 16 days/ 15 nights from 9 Feb 2017 to 24 Feb 2017
Dear Duong
Our lovely journey to Vietnam is coming to the end
It was impressive what we have seen of this site beautiful country.
Thank you for this very well organized tour.
Thank you and see us again for a next tour with your company
Michael and Karin from Switzerland

Highlights of Cambodia & Vietnam 11 days 10 nights from 14 Feb 2017 to 24 Feb 2017.
The organization was excellent, with fast response to emails and updated itinerary provided quickly. We booked the holiday only 3 weeks before travelling, and everything ran very smoothly. We had a fantastic time and would recommend this company to friends and family. Thank you.
Thanks & best regards,
Mr. Abhijit Mohite from UK
VIETNAM HOLIDAY 14 days/ 13 nights from 10 Feb 2017 to 23 Feb 2017
Apart from the first guide in Cao Lai,and the car from Hoian to Hue everything was wonderful.
The Nam Hai and the Violet are great but they do not give the right value for the money!
Ms Doung has been of a great support before, and especially during the tour when she solve all the problems that aroused during the tour, she gave us a very attentive service and a high quality service.
She is the best tour operator we ever met.”
Dr. Lazar Iulian from Israel

Taste of Vietnam – 15 days 14 nights - 7 Feb – 20 Feb 2017
Ms. Nga Vu,
Thank you again for all your help. We arrived well and on time to Korea. We thoroughly enjoyed our trip and were very happy that we used your services. We hope we can make it back to Vietnam one day.
Amy (and Soonhyung) from Korea + Canada

ESSENTIAL VIETNAM 11 days/ 10 nights from 9 Feb 2017 to 19 Feb 2017
Dear Ms. Nguyen,
I completed the feedback link. Thank you again for a great trip. Everything was excellent and we will definitely recommend Travel Vietnam to our friends and family in the future.
Have a great day and good luck,
Jordan Habiby from USA

VIETNAM DISCOVERY 19 days/ 18 nights from 1st Feb 2017 to 19th Feb 2017
We were given the evaluations just as we were departing each time, so I wanted to share our experiences in more detail.
All the guides were good. We feel the last one, Ni, was the best, but the guide Mai in Sapa was also great. The drivers all did a very good job. The last one was the best of a very good group. The best hotel was the Residencia in Hoi An. The worst was the Holiday One in CanTho.  The hotel in Hanoi wasn't great but the staff was very nice and helpful. The view from our room in Sapa was stunning.
We are very happy with the trip you planned for us. Thank you again for all your hard work.
Cassia Cottage is very nice. Great food, great staff, a lovely way to end our trip.
The Le Gourmet restaurant in Hanoi had very good food. The French pastry shop around the corner from our Hanoi hotel was also very good, as was the Morning Glory restaurant in Hoi An. We also liked the 96 restaurant in Hoi An.
Best regards,
David Morris from USA

Package ORCHID CRUISE – 3 Days 2 Nights from 16 February to 18 February 2017
Dear Giang Duong,
Thank you very much for your email.
We had a wonderful time in Halong Bay. If we ever travel to Vietnam again we will certainly contact you. For the moment we are considering on going back to Myanmar maybe next year.
Thank you very much for the upgrade at the cruise and all the compliments during our trip.
Kindest Regards,
Max Reidel from Chile
Highlights of Vietnam from 6 to 16 Feb 2017
Hi Vicky,
Client, Feroza and partner were happy with the tour in Vietnam.
Thank you for your services.
Ms. Feroza Vatcha & partner from India
Package Sofitel Legend Metropole Hotel and Halong Violet Cruise (From 10 to 14 February 2017)
Hi Giang
Sorry Lena’s e-mail is not working so sorry in the delay in replying to you. Firstly thank you for the lovely gifts and a huge thank you for arranging the trip we really enjoyed it.
Violet was a great Boat, the Food, Staff and the care shown was brilliant. Tang, our Driver there and back was really good, friendly and very safe which we really appreciated.
Great trip and we will recommend your services to friends.
Best regards
Batchelor from United Kingdom
Vietnam Holiday 9 days 8 nights - 5 Feb – 13 Feb 2017
Dear Nga Vu,
Just to inform you that we have sent the e-survey as requested. Nevertheless, we would like to thank you for your assistance and for all the information provided. We really enjoyed the trip and the opportunity to see some of the beauties of your Country. Also the organization of the different trips was perfect, as well as all the people who took care of us were so friendly and helpful.
Please be sure that we will contact you again if we decide to return to Vietnam or to any other Country covered by AT&L. In this short period since we are back I have already mentioned your Organization to several friends and will keep doing so in the future.
Our best wishes,
Carmen & Evaristo from Spain
Sapa Adventure from 4 Feb 2017 to 8 Feb 2017
From our first email to Travel Vietnam to all the arrangements, everything was prepared for us seamlessly. Duong was very responsive and helpful to all our questions and was patient when we had to confirm our dates. The Sapa tour was very worthwhile and the scenery was amazing. However, on the very last day of the trek, we had a little too much free time considering after the trek, we were tired and would have preferred to rest and shower in our room. Maybe consider switching the trek to one of the earlier days? We had a delightful time and would definitely recommend Travel Vietnam.”
Ms Joanna Ng from USA

Hanoi - Halong Bay - Danang and Hoian - 9 days/ 8 nights from 26 Jan 2017 to 3 Feb 2017.
Our representative, Rose Mai, was totally professional, fast to respond to my emails, and set us up with an amazing trip. All connections were on time and our guides were professional. Our driver who took us to Halong Bay did an outstanding job - his was the ONLY van waiting at the pier as we disembarked to go to the Hanoi airport. Every other passenger had to stand in the road waiting for their drivers to show up. Also our driver in Danang was really great - he picked us up at 4:30am outside of our unit, not at the front desk, which was so much more convenient. Rose's recommendation of the Fusion Suites in Danang was something I would have never considered, and we were so pleased with their customer service that we plan on returning next year! Thanks again for a truly perfect trip.
Mara Winke from USA

VIETNAM HOLIDAY 15 days/ 14 nights from 19 Jan 2017 to 2 Feb 2017
Dear Duong
We are home, very tired, but very happy
I will write to you soon in details the feedback but the bottom line is that we were very satisfied with the trip and with the service of you and your company.
best regards
Miki & Eli from Israel
NORTH VIETNAM & ANGKOR WAT 12 days 11 nights from 20 Jan 2017 to 31 Jan 2017
Hello Mua,
At first, I would like to thank you for your kindness and all the things that you've done for us : everything was very well planned.
We really enjoyed all the excursions, the places and the guides that you choose for us.
This experience was really a success since the beginning till the end of the tour.
All the guides were really open-minded and they taught us a lot of things about history and culture from their country.
It was a real pleasure also to visit Cambodia after Vietnam, it was really different and we will keep a lot of great memories from all the trip.
Thank you so much, again. You can be sure that we will recommend Asia Travel to all of our friends if they want to travel to Asia.
Best regards.
Marie-Luce & Noemie Lapierre from France
BEST OF THE NORTH 8 Days 7 Nights from 20 Jan to 27 Jan 2017
Lana I can not tell you how much I enjoyed Khoa. He was smart, knowledgeable, respectful of our wishes and made the trip to North Vietnam the highlight of our Asian adventure. What a treasure. Thank you so much for a wonderful experience. It made us want to return to Vietnam soon and explore the rest of the country. Five Stars!
Robert Moss from United States
VIETNAM HOLIDAY 12 days/ 11 nights from 16 Jan 2017 to 27 Jan 2017
Hi Duong
Thanks for your kind words!
I just got back to Canada a few days ago.
We took one week vacation in Phu Quoc island, Malinda resort is a good place that you can arrange your guests stay in.
That was a very pleasure time during the trip.
I love everything about the tour both visiting places and accommodations. All of the tour guides that we had were really professional but the only one in the middle. We were really impressed by the guy in Nha Trang.
In general, we loved everything about the trip and would totally take it again. I will give feedback as what we experienced.
I hope you had a wonderful time with you family and friends.
Best luck on your career ! and again, thank you very much for the gifts, they are lovely!
Sarah Nguyen from Canada.
Insight of Vietnam Tour 15 days/ 14 nights from 7 Jan 2017 to 21 Jan 2017
Thank you for a wonderful trip to Vietnam. The quality of the services we received were beyond our expectations. I would like to especially mention our guides in Dalat (Dinh) and Ho Chi Minh city (Huyen) for their great skills, knowledge, and extra kindness in spending time with us to share so much about their experiences and culture. All the other guides were excellent but these two were the best. Thank you also for providing the mobile phone for emergencies. We used in when our flight from Hanoi to Hue was cancelled and sent to Danang instead due to bad weather. Mua immediately arranged for our guide and driver to meet us in Danang and they spent an extra long day driving from one city to the other and back in order to meet us and bring us to our hotel in Hue.
I would also like to mention how much we enjoyed our cooking class at KOTO in Hanoi and the rice farm eco-tour in Hoi An. The chef in Hanoi and the guide in Hoi An both added special enjoyment to our trip.
My only suggestion for improvement is about two of the hotels. We were not impressed with the hotel in Can Tho. Although it was modern with many amenities, it was not on a par with any of the others. The room was large and nicely decorated but it smelled moldy, the carpet was stained, and the location is very noisy with a night club across the street. On the other hand, the hotels in Hoi An and Hanoi were just wonderful. The hotel in Hoi An was among the best I have ever stayed in in many travels around the world. The hotel in Hanoi was lovely as well, although I would recommend putting your guests in one of the larger rooms (ours was very small with no closet so we could not unpack). In both, the staff and service were first class and I would be very happy to stay in them again.
I hope these comments are helpful. Again, thank you for an excellent introduction to Vietnam. We will certainly recommend your company to others.
Robert & Sharon from USA
Vietnam Luxury Journey - 10 Days from 10 - 19 January 2017
Dear Viet,
We are safely back home and I would like to thank you again for the excellent organization of our trip. Everything worked like clockwork, without any problems anywhere. From the guides to the accommodations, transportations and food there was absolutely nothing that was not perfect (except for the weather ? ).
As I wrote in the individual feedback forms, all the guides were excellent, but I would especially like to mention Tao, our guide in North Vietnam. He was the best of the best. Please once again convey our thanks to him.
I don't know how soon we can come back to Vietnam, but if we do, I will certainly contact you and we will recommend you to all my friends planning a vacation in southeast Asia.
Best regards
Mr. Haluk Sardag & Family from Turkey
Indochina Tour 23 days 22 nights from 27 Dec 2016 to 18 Jan 2017.
Now at home I continue dreaming about the wonderful travel to Vietnam, Cambodia and Thailand. Everything was great and I am very happy you visited us at the Silverland Hotel in Saigon, and thanks again for the beautiful plates you gave to us, now at home they made to me a souvenir of you and Vietnam.
Also I want to thank again for the help of all, company and guides in Cambodia, Soka and Tola gave to me for collect in Phnom Penh my Colombian documents and wallet I have left in the hotel and send it to Siem Reap and return them to me personally. It has been very special and appreciate it very much.
Thank you again, I hope some day I can come back to your beautiful country and by sure I will recommend you and your agencies to my friends. I have answer your E-survey with my comments which express the wonderful travel we have had.
Best regards,
Ms. Lucia Restrepo from Colombia

SOUTH EAST ASIA HOLIDAYS – 19 DAYS from 28 Dec 2016 to 15 Jan 2017
I have no suggestions for improving the quality of this trip, only praise. Our trip went seamlessly in respect to your flight reservations, accommodations, drivers and guides. One of our party became ill in Cambodia. The assistance you and your team provided allowed the rest of our party to move on as we knew she was being well cared for and was safe. You made the necessary changes in her schedule to join us as soon as she was able providing changes in flight, drivers to and from the airport and even team members to visit her in the hospital to assist with language limitations and emotional support.
We had a fabulous trip in all respects thanks to your caring and efficient team and your attention to detail. I have, and will continue to, recommend your agency to anyone thinking about visiting SE Asia, an area very close to my heart as the countries are beautiful, the people welcoming, and the culture rich with history.
Debbie Thompson
Ms. Debbie Thompson from Minnesota - USA

BEST OF THE SOUTH 5 Days 4 Nights from 11 Jan to 15 Jan 2017
Dear Lana,
Thanks a lot for the great services you arranged for us.
We had a lovely trip and I will tell my friends or family when they have travel plans to Vietnam.
Best regards,
Hetty Post from Netherland
VIETNAM HONEYMOON 16 Days 15 Nights from 29 Dec 2016 to 13 Jan 2017
Tx lana! We loved all choosen Sites/ schedules/ places/Hotels/cars etc. We missed nothing ❤️, only water puppet could be replaced by 36 streets in banoi. We have already recommend you to our friend, and will come back to you for our next kambodia, Myanmar trip. Tx a lot you made us a perfect honeymoon.
Best regards
Barbara Breulmann Flasch from Austria

Vietnam Holiday 10 days 9 nights - 1 Jan – 11 Jan 2017
Dear Nga Vu,
Thank you, Nga! We had such a great time and we were amazed at how much we were able to see and do in such a short period of time! We will definitely be back to Vietnam - we particularly enjoyed Hanoi and Hoi An - and we'd love to explore different areas as well when we come back. It was so nice to meet you in person finally and to meet Sunny as well. We hope you have a happy lunar new year and hope to see you again in the future!
Kim & Ryan from USA

Vietnam discovery 13 days 12 nights. From 28th Dec 2016 to 9th Jan 2017.
Dear Mary D,
We've Just back in Italy. We had a great stay in Vietnam. Your country is Marvellous and if our vacation was unforgettabe the great merit is yours.
Thanks a lot for the remarkable work you did.
Sincerely grateful 
Fabio D'ANTONA and his family from Italy
Cambodia & Vietnam discovery 14 days from 24th Dec 2016 to 6th Jan 2017.
Thank you sooo much Mary, we had just a wonderful trip thanks to your precise and detailed planning(I have filled out the form too), we are used to Swiss timing always being on time but everyone during our trip was just on time or earlier than the scheduled time, it ran like a clock, we were just completely impressed how you could arrange to run it all so perfectly...
Our return trip was good too, we had a 10 hour time to visit and see Hong Kong too, and after the authenticity of Vietnam it was quite horrible.
Your big celebration is coming up and I hope to be in time for the new year if I manage, hope you get some few days off to have a well deserved holiday...
Thank you soooo much, and so long.
Esra & Fabrizio Jauch from Switzerland

VIETNAM FAMILY HOLIDAY 15 days/ 14 nights from 23rd December 2016 to 06th January 2017
Hello Gracie!
We are on our way back to Finland and I want to take this opportunity to thank you for everything.
You did a marvellous job in arranging our programme for a holiday we will never forget. Everything went better than we could have dreamt of, the guides were knowledgeable and the setup gave us a wonderful opportunity to learn about Vietnam. And what a beautiful country it is! We enjoyed every day of our trip.
Cam on Gracie. Planning this trip with you was a pleasure. You helped with every small detail, we were so lucky to have you as our contact in Vietnam. We sincerely hope to come back! I might have lost a piece of my heart in Hanoi...
All the best to you Gracie and your family.
On behalf of the whole group I want to thank you once more!
Take care,
Anna Kurten & Family from Finland

VIETNAM & CAMBODIA DISCOVERY 15 days/ 14 nights from 22nd Dec 2016 to 5th Jan 2017
We had a wonderful family holiday in Vietnam and Cambodia, despite the negative experience with the guide in Hoi An. It was very much appreciated to have Ms Duong Nguyen to support us through the whole trip after meeting her in person in Hanoi. The fact that we were given a mobile phone made it very easy to address any concerns and Ms Duong reacted and resolved issues immediately. It gave us a lot of confidence knowing that she is always there to make sure every aspect of the trip was fully taken care of and we could always contact her with any issues or questions. Ms Duong Nguyen's exceptional level of service and professionalism ensured that we had the best possible experience in Vietnam and is the key factor in allowing me to confidently recommend Asia Travel to my friends and colleagues
Justina Paskeviciute and Family from Lithuania

Colors of the South 9 days 8 nights from 27 Dec 2016 to 04 Jan 2017.
Hi Anna,
Thank you for your amazing service.  We had a great trip and you did a wonderful job putting together our itinerary.  We loved Vietnam and I would recommend you and your company any time.
Thanks again,
Matt McKinney” from USA

HIGHLIGHTS OF VIETNAM & CAMBODIA – 13 days 12 nights from 20 Dec 2016 to 1 Jan 2017
Dear Rose
Thank you for all your assistance and help. We had a great holiday!
Sunil Maharaj from South Africa

HIGHLIGHTS OF VIETNAM – 9 days 8 nights from 24 Dec 2016 to 1 Jan 2017
Dear Rose
We are now back in Kenya, after our wonderful trip to Vietnam. We want to thank you for organising an excellent itinerary with very good tour guides, spacious minivans and comfortable hotels.
We thoroughly enjoyed our time in Vietnam, particularly the Vespa tour in Saigon and the Jasmine cruise.  We have learnt a lot about the country, the culture and the people of Vietnam through your knowledgeable tour guides, who were helpful and friendly (particularly Tran in Saigon). The itinerary was well-planned and interesting, and we enjoyed tasting the local food.
We appreciate your help, guidance and efficiency that resulted in an outstanding holiday. Thank you Rose, for a memorable trip!
Narmin & Pankaj from Kenya

Halong Signature cruise 2 days/ 1night from 29 December 2016 to 30 December 2016
Hanh, thank you so much for helping with a fantastic trip to Ha Long bay. The cruise was amazing and the people at Signature were tge best. You've helped make the trip a memorable one and should I travel this way in the future I will be sure to see what other tours you can assist with.
Now off to Phu Quoc for some rest.
Have a great 2017 and thanks again.
Darren Roger Tickel from UK

Starlight cruise 2 days/ 1 night from 29 December 2016 to 30 December 2016
Hello Hanh,
We are now back in Germany. And we would like to thank you for your excellent organization of the Cruise....and other support.
We really enjoyed the Cruise. It was super and very interesting for us. Anyway Vietnam people are very friendly, we had a good time. Thanks again
We wish you a happy New Year 2017 stay happy and healthy.
Hans Ellner from German

Vietnam Insight (17th Dec – 28th Dec 2016)
Ms. Nguyen
We are in Hong Kong on our way back to NYC.  We want to let you know that we had a wonderful trip in Vietnam.  All arrangements went very smoothly;  hotels and tours were all very nice with very great service at all. Tour guides and drivers were great, with a special outstanding commendation for Ms Phuoc, our Saigon/Mekong guide who was simply amazing.  If we are able to get back to Vietnam I certainly hope that she can be our guide again if she is available.
Many many thanks for all.
Mr. James Drinane from USA

Best of the North 7 days 6 nights from 21 Dec 2016 to 27 Dec 2016
Hi Anna,
I have replied the survey form as per request.
Thank you once again for all the arrangements and please thank Sunny on our behalf too!
We enjoyed the trip so much and we are talking about going back to visit Central Vietnam in the near future
Evelyn Khoo from Malaysia

Myths & Mountains of North Vietnam 11 days 10 nights from 14 December to 24 December 2016.
Hi Van Anh,
I would like to start at the end. Mr Thanh our driver it cannot be stressed enough how safe we felt in the capable hands of our driver, we are from a very small town of less than 100 people and were worried about the traffic, we were put at ease immediately. Mr Tao our guide is a passionate professional guide very knowledgeable very friendly and has the ability to know when not to talk so that his customers can just look and admire (we both found him to be amazing) and then there is the wonderful Miss Van Anh it was like she could read our minds when it came to the accommodation and attractions we wanted to see, she was very prompt and attentive. These three people are excellent advertisements for you fantastic company. We will not only be recommending you but stressing to our friends the value of the local knowledge and organizational skills you offer. Emailing your company was our best travel decision ever.
Terry & Kathy McGinty from Australia

Vietnam & Cambodia 18 days. From 1st Dec 2016 to 18th Dec 2016
Dear Mary,
Just a brief note to let you know that we enjoyed our trip in Vietnam and Cambodia. Well organized tour and we do not hesitate to recommend your Travel Agency to our friends.
We were not given a form to comment on your services in Phnom Penh. I would however like to praise the work of the tour guide, Saopkeak Sum, who is also a sweet girl.
The driver is also a competent professional .
Greetings for the coming Xmas season and for a very happy New Year.
Zilda & Mário from Portugal

VIETNAM INSIGHTS 15 days/ 14 nights from 3 Dec 2016 to 17 Dec 2016
Hi Duong,
Everything went very, very well. The only recommendation that we would make is for a group of 8 westerners, to make sure that you have the largest 10 person van available. Our vans in south and central Vietnam were sufficiently large enough, but the one in the north was a bit small. Other than that, very well done!!
Tim Onciul from Canada

Vietnam Discovery 15 Days (From 21 November to 5 December 2016)
Good afternoon Miss Duong.
Thank you for a great trip we both enjoyed the whole 15 days.
The drivers and the tour guides were brilliant.
Mr. Gareth Cane & Mr. Greg Lowrie from Australia

VIETNAM HOLIDAY 11 days/ 10 nights from 23 Nov 2016 to 03 Dec 2016
Hello cô Dương,
We are finally back to normal, we had wonderful time in the Hanoi, Halong bay and Sapa and Quảng Bình (I met my father's first cousin and his family, visited the family tombs for the first time in Đồng Hới).
We haven't done exploring Hanoi and we hope to come back visiting Hanoi again.
Thanks the wonderful gifts from you, we love it.
We wish you and family have a wonderful Christmas and very Happy New Year.
We hope to see you again when we come back visiting Hanoi and the North in the future.
Chú Hội and cô Trinh, and family from USA.

Highlights of Vietnam 7 days 6 nights from 25 Nov to 01 Dec 2016.
Hi Anna,
I am not sure what happened to the email I sent you!  Never mind, I want to thank you for a wonderful trip... my friends and I enjoyed our stay in your country!!! You were brilliant with the arrangements you made and the assistance you offered with the visa situation. I will definitely use your services again and will refer you to others as well.
Thank you also for the gift you sent each one of us....very thoughtful and beautiful.
I hope to visit again!!
Take care,
Ms. Banoo Mundegar from USA

Violet cruise 3 days (27-29 Nov 2016)
Hi Vicky,
Hope you are well.
Apologies for the delay in relying back to you. We had a very long journey back to the UK straight from Halong (we have only just arrived in back in London!)
We enjoyed our time on the heritage cruise very much and halong bay is one the best things we did in Vietnam. I personally just wanted to say a big thank you to you for all your help and organisation with this trip from the very start. Your service was very friendly, helpful and made us feel at ease during the whole time.
We will be giving some good feedback and will recommend you to our friends and family.
Thank you again
Poonam and Keval from UK

Vietnam Tour - 5 Days/ 4 nights from 22-11-2016 to 26-11-2016
Hi Mua
Thank you so much ! We had an excellent stay and experience we will always treasure!
We will definitely love to be back to explore the rest of Vietnam in the future...
Kind Regards
Anee & friends from Africa,

Grand Vietnam 19 days 18 nights (3 – 21 Nov 2016)
Ms ALT - Nga Vu
HAPPY BIRTHDAY and many more.
Happy Holidays to you and your family.
I want to thank you and the four guides for a wonderful trip to Viet Nam. The guides made the trip special. All four were very professional, kind, and know their country well.
If there was some way for your company to acknowledge the good job they did for me, it would be appreciated.
Again, Happy Birthday.
Tom Collins from USA

Vietnam - Cambodia - Laos Discovery 14 days” from 7 to 20 November 2016
Hi Giang. It was a wonderful tour.
Thank you for all you're attentions I go very happy.
If I came back I will do again with you.
I went to Bangkok and I use another agency to book the tour and for sure I like you're agency better. You have more quality in the guides, in the cars in the professional so I congratulate you're agency.
And again thank you.
See you next time!
Fanny from Mexico

Vietnam & Cambodia Discovery 21 days 20 nights
Hi Anna,
I wanted also to thank you personally for a great trip and good planning. I had one of the most enjoyable trip of my life and my life has been quite long LOL.
We might decide to come again to that part of the globes and we will sure get in touch with you again once we decide to visit Laos and Myanmar.
Dany from Israel

It was a pleasure to work with Mua. The trip arrangements were made in the week before travel - she was very prompt and helpful. Mua also changed arrangements for last day when the overnight cruise got cancelled due to poor weather. The guides were very good and the driver was reliable and punctual. Would love to come back to Vietnam or visit one of the other locations!
Shyam & family from USA

Indochina Sails 3 days (13-15 Nov 2016)
Thank you Vicky, we had a great time. Organisation was perfect.
Laura Crosbie & Craig Savage from UK

GRAND VIETNAM TOUR (23 Oct – 11 Nov 2016)
Dear Tuan Phan,
I want to tell you that we were very pleased with your service. In particular the respect of the itinerary, the hotels, the professionalism and expertise of the guides, the courtesy of the drivers. Special thanks for the assistance given to me because of my limited ability to walk as a result of the accident had little before the departure from Italy. Certainly we will turn to you for future travel in Indochina and will recommend to friends and acquaintances your agency.
Still heartfelt thanks
Mauro Gamba Chiri from Italy

VIETNAM AND CAMBODIA DISCOVERY 18 days/ 17 nights from 19 Oct 2016 to 5 Nov 2016
Hello Duong
Thank you so much as always you have been very thoughtful. Yes we all had a wonderful time in your lovely country and Cambodia and would love to visit again one day. I have just got back to my house and very tired so will complete your feedback form a little later. Being spoilt tourists we did have a few moans but not enough to spoil our memories of a wonderful holiday. Thank you again for your efficient organization and also for your beautiful gifts. I hope you are well and wish you and your family a happy life.
With best wishes from Jackie and Conrad, Geeta and Linda from UK

NORTH VIETNAM DISCOVERY – 13 days/ 12 nights from 21 Oct to 2 Nov 2016
Hi Mua
The pleasure was mine and thank you for the lovely gift.
Vietnam is very beautiful and people are so kind and welcoming. The guide and the driver were very helpful all the time for any emergency services, etc.
Thank you for this nice trip arrangement. I will never forget the great experiences and I surely will visit Vietnam again. I sent you the survey now.
Many thanks and Kind Regards
Wissam Essadki from Morocco

Package "Visit Hanoi – Cruise Halong Bay" From 25 to 29 October 2016.
Hello Giang!
It is good to see you too. Finally! You are as pretty, but taller and slimmer just like a beauty queen!
Anyway, thank you for everything. The itinerary you have prepared for us went really smooth and we did had a great time in Vietnam!
The Halong Bay cruise was great as well as their staff. The gondola hotel people were as nice and the tour guide Sonny and Ting our driver treated us like we have been friends for a long time.
Thank you for preparing every inch of detail for us. I had a really wonderful birthday celebration. Your presents were lovely too! I appreciate all the effort of everyone. I will definitely recommend you to my peers.
We are now back at Manila. We left a small amount of token for you at Gondola Hotel. We hope it will be fine.
Thank you so much again! Until our next travel!
All the best,
Brigette Delizo from Philipines

MEKONG DELTA EXPLORER from 28 to 29 Oct 2016
Dear Thuy,
I gave my feedback already in the way back in paper form. And I did it here now again.
The tour was fantastic and Lan as my guide was just perfect! Looking very much forward to my next stay/booking!
Best regards
Jens J. Oestreich from German

Colors of Vietnam & Cambodia - 17 days from 11 – 27 October 2016
Dear Viet
I have now completed both the feedback and rated our trip on tripadvisor.
I just wanted to say a personal big thank you to you for all the help you gave us and for reorganising our schedule when the typhoon struck. Our whole experience was stress free and that was because of the excellent service given by you and your team of guides and drivers.
Also I wanted you to know how much Margie and I appreciated our beautiful gifts. They will bring back our excellent memories whenever we use them.
Many thanks
Pam from Australia

VIETNAM GRAND HOLIDAY from 10 to 24 Oct 2016
Hello Thuy Do,
The trip was wonderful, every accommodation was beautiful in good taste, everything went very smoothly, The food was incredible. Sunny got up at 5.45 am to take us on another bicycle ride at Tam Cot (near Ninh B) which was beautiful. we did a lot of things. We understood that there is a new highway from Halong Bay to Hanoi and the driver used the old highway so it took us many hours to get to Hanoi which seemed a waste of time. The tender (small boat) to the big boat in Halong Bay is a little dangerous. Sunny warned us not to put hands outside. My sister just held onto the post to get onto the big boat and her finger got caught between the post and the tire and her fingernail cracked and her finger turned purple. We didn't have time to tell Sunny. Also a girl from a different group almost got caught between the rocks and the tender on the island with the cave. Thank you for a wonderful trip.
Michal Roni Gan from Israel

Week without walls – Chiang Mai 2016. From 23rd Oct 2016 to 28th Oct 2016
To whom it may concern,
We have just returned from Chiang Mai on a school trip. This is the second time we have counted on Travel Vietnam to take students. Everything went smoothly and as planned. Just a few last minute changes, that did not affect the continuity of the program.
Moreover, the guides are usually knowledgeable and friendly and they are always willing to help.
We will definitely count on Travel Vietnam for next year.
Thank you to the team, and especially to Mary.
Anabel Ortiz - Zhuhai International School.

Vietnam Vacation from 14 Oct to 23 Oct
Dear Ms. Lana,
Everything worked our perfect – so this is the reason for you not hearing anything. J
Here’s a couple of small notes;
- The cruise was good but not as good as the one with Paradise. I think the boat manager did the difference. On this the boat manager was very focused on telling how good they were and actually not focused on making sure that everyone had a good time.
- The guide in Hanoi was also very good, knowledgeable and polite – however very focused on the political aspect of things.
Overall – we are very satisfied and will use your services again when needed.
Have a good day – thanks!
Venlig hilsen / Kind regards / Mit freundlichen Grüßen
Add-On Products
Peer Astrup from Denmark

Authentic Indochina 20 days 19 nights from 04 Oct to 23 Oct 2016
Ms Van Anh:
All the hotels were excellent. Our favorite was the Romance Hotel in Hue. We appreciate the flexibility you offer which allowed us to select all the places we wanted to see. Ms Van Anh did a great job planning the trip and making last minute changes when the Paradise Caves were flooded. On a trip like this much depends on the quality of the local guides. They are the outward representation of your company. We were fortunate to have great guides. Khoa in Hanoi was the best. He not only told us about your country but seemed genuinely interested in us. When he found out Mari was a teacher he made sure we visited some schools in Sapa. Our guides in Laos and Cambodia were knowledgeable and friendly.
Thank you for all your help on this tour. It really was a once-in-a-lifetime experience for us. Being able to arrange a tour with the flexibility of deciding where we wanted to go was great. And the tour you put together was excellent. Of course we will be telling others about this trip and hope some day to return ourselves to Vietnam. It was a pleasure meeting you...
Paul and Mari from USA

The professional service provided to us by Ms Thuy Do was exemplary. All of our questions and needs were addressed before and during our trip making our Vietnam experience easy, enjoyable and memorable. Thanks again Ms Thuy!
We thought the tour content was well-balanced and at a very good pace. We enjoyed the free-time to explore more for ourselves and appreciated the advice from our guides. We thoroughly enjoyed our holiday in Vietnam and have no hesitation in recommending your company.

NORTH VIETNAM & LAOS INSIGHT from 09 to 21 Oct 2016
Hi Ms Thuy Do
Many thanks for your email. In the meantime we have already using the very nice plates :). It was great to meet you face to face after working together online on our roundtrip. We have really enjoyed the trip.
We will recommend you and your organization to other friends.
Kind regards,
Ellen Visser from Netherland

NORTH VIETNAM & LAOS ADVENTURE from 05 to 20 Oct 2016
Dear Thuy
Thank you for your email, and thank you also for the beautiful lacquer ware gifts you gave us. Don and Julie were surprised and delighted to receive the second set of lacquer ware which you left at the hotel and have asked me to pass on their thanks.
It was a pleasure to meet you and to finally thank you in person for organising our trip. We all had a wonderful time, and the guides and drivers we had were first class.
Unfortunately Rick is very ill in hospital - he has been in hospital since the day after we arrived home - and will have surgery on Thursday. . As you can imagine I don't have much spare time right now, but I will complete your survey and return it to you as soon as I can.
Thank you again for organising such a wonderful trip for us.
Kind regards
Roslyn Phillips from Australia

Vietnam & Cambodia Discovery 21 days 20 nights from 01 Oct to 21 Oct 2016.
Dear Anna,
It was a nice surprise and pleasure to meet you in person in Saigon.
We have enjoyed the trip tremendously, much of it thanks to your detailed, continuous efforts.
We appreciate very much the changes and effort you have made during the trip due to the unexpected cancelation of the flight from Hoian to Dalat.
We have filled the feedback survey.
Best regards from all of us,
Mr. Ran Granot from Israel

Vietnam & Cambodia Tour from 8 Oct to 20 Oct 2016
Dear Ms. Vien,
Yes, We are back home but still with our minds in Vietnam.....
Yes, you really have a beautiful country, a long and rich history, very interesting culture and very nice and pleasant people.
I really want to thank you personally for a lovely trip we had.
On one hand, I would like to mention all the very good things that we had:
meeting you in person and thank you very much for the lovely gift you gave us. thank you
each one of the hotels were great! Oriental suites in Hanoi was SUPER with very good personal service.
In almost all of the hotels we had a wedding anniversary surprise. The funny thing is that it still stayed as a great surprise for Iris even after the 10th time..... thank you very much.
Our guides were mostly very good. Huyen in Saigon was SUPERB!!!!!!
Giving us the mobile phone was a great idea although we didn't use it. It gives a sense of security that you can call your agent in any case of problem.
The hotel in Lao Cai that Aing proposed to us after the night in the train was very very helpful. Even just for taking shower and rest for 1-2 hours.
Paying all the money in the first days in Hanoi instead of traveling with large amount of money.
In all cars we had water but just from Saigon till the end we had cold water and cold wipes. It helped a lot.
But on the other hand, I would like to mention few things that you should know and maybe can improve next time:
We think that if there is a possibility to drive from Hanoi to the north with a car it is much better (and as we were told faster) than with the train.
After the ride with the night train it will be great to have few hours in a hotel to take a shower and rest (as we did in Lao Cai).
Maila, our tour guide in Sapa is very nice and special but is very hard to understand. Her English is not sufficient....
In Sapa maybe it is possible toadd the cable car also
For long drives without a guide (like from Hanoi to Halong bay and back), the driver should be able to speak English
You must check and be sure that the cruise in Halong bay gets back on time for next flight. (we missed the evening in Hoi An which is so beautiful especially at night with all the lamps...)
In Siem Reap you can skip the silk farm again (we have seen it in Hoi An).
The feedbacks for the guides should not be given to them by us. we should fill it and give all of them at the end of the trip to you in a closed envelope. We didn't feel convenient to fill bad feedback and give it by hand to the guide.....
Maybe, if it is possible, to have the long rides with better cars (Limosine)
We really enjoyed our journey and thank you personally for taking such good care of us and will recommend you to all our friends that plan a trip to your beautiful country.
Hope to meet you again (maybe this time in Israel.....)
Geva, Iris & Amit from Israel

Highlights of Vietnam 10 days 9 nights from 09 to 18 Oct 2016
Hi Van Anh,
I’d like to compliment you on your very professional, friendly staff. Our guides were informative, prompt and fun! It was a comfort knowing that they would always be where they said they would be, when they said they would be.
They always made sure we had plenty of water and when stopping for food always asked us if we had any food allergies. We do not have any allergies, but we appreciated being asked.
One small glitch we had was on arriving back in Ha Noi after our night train ride from Lao Cai. Our guide, Luan, told us how to find the Cosiana hotel when she dropped us off at the train station two days earlier. However, we came out a different gate than the one she dropped us off at and got completely turned around. A bit frustrating at 4:30 am after a long night train ride. I would suggest that in the future, your guides explain that if you come out Gate 1, go this way to the hotel, if you come out Gate 2, go this way to the hotel.
Our guide, May, in Sa Pa, and our guides in Hoi An and Saigon were fantastic.
Overall, it was an excellent tour. The hotels were all very nice and the itinerary had a lot of variety – we feel like we got to see the best of Vietnam.
Thank you so much for making our time in Vietnam so comfortable and enjoyable.
Mr. Ronald Baesler & partners from USA

VIETNAM HOLIDAY – 12 days/ 11 nights from 5 Oct  - 16 Oct 2016
Mua did a remarkable job in planning and managing our stay in Vietnam, and not least on adjusting the itinerary many times and occasionaly on short notice. We also got the opportunity to consider many alternatives for hotels and accommodations before making the final decisions. It was much appreciated.
The car and the drivers in Da Nang lacked somewhat as compared to Hanoi and HCMC.
The car and the driver in HCMC was excellent but spoke no English, requiring us to contact Mua on one occasion to work out a detailed plan. He was a very kind man and will certainly be able to acquire some English Language if given the chance.
Alf & Randi from Norway

BEST OF THE NORTH – 7 days/ 6 nights from 8 Oct to 14 Oct 2016
Dear Mua,
It was nice meeting you at the restaurant, very good choice and lovely evening.
Just wanted to feedback that we were very happy with our tour. Just the right mix of activity and rest. Very good selection of the places and hotels and restaurants. For us a perfect balance of high quality and relaxed atmosphere. Both guide and driver were a good company and added to the experience.
Mai Chau and Ha Long were breath taking and we liked our boat and the Ecolodge a lot. One of our best tours.
Thank you very much for your perfect organization and close assistance.
Looking forward to our next trip and maybe see you then again.
Roland and Barbara from German

Vietnam & Cambodia discovery 15 days from 17th Sep 2016 to 1st Oct 2016.
Dear Mary,
We are on the last full day of our holiday. The trip has been wonderful and has all gone as planned. We have visited some wonderful areas and we are staggered by the beauty and variety of the places we have seen.
We opted to miss a couple of minor points on the itinerary, just to combat a bit of fatigue from the travelling but were amazed at what we did get to. Our guides were good although a special mention should go to Yan and Nei who were wonderful and it was a pleasure to spend the time that we did with them, we only wish it was longer.
Most of all from me and Ged (Geraldine) we thank you very much for the arrangements that you made for us at Hanoi. It was the surprise we planned and Ged and I will never forget the moment, it will always be special to us.
When we are planning our next trip to Asia we will of course be in touch to make the arrangements.
John & Geraldine from UK

Indochina Holidays (from 10 Sep to 25 Sep 2016)
I'm so grateful for Ms Duong Nguyen for her kindness and patience in working with our group -- US students traveling to Asia to celebrate our near-completion of our Acupuncture degrees. There were long stretches of email communications to finalize our itinerary and she was always patient with us, got back with us immediately regarding our concerns, thoughtful in her suggestions, and she put together a wonderful package that was affordable on our student budget! The tour guides we met were gems! They were local people sharing their local knowledge, and we always felt safe to depend on their knowledge of the area, customs and practices. The drivers were skillful in negotiating the streets full of Asian drivers! In our tour group of 6 persons, for everyone, it was our first time using a travel agency, and we will never travel without one again, and we are extremely grateful for Ms Duong's hard work on helping us with a trip of a lifetime -- the first of many!”
MS. Thi Nguyen-Phuoc From USA

Amazing Vietnam (4 Sep - 20 Sep 2016)
Dear Hue
Let me express my thank for the very well prepared trip in Vietnam by your Travel Agency.
We didn't face any serious complication in the time of our trip¨
The schedule time was kept on time both without delay and substantial changes in our planned program.
Actually, we experienced during our stay neither unforeseen circumstances nor problems
All three guides were very friendly and able to explain every our question. We highly appreciate this.
I can promise to recommend our Travel Agency for your outstanding service to another Czechs.
Have a good day
Best regards
Dr Vladimir Heinz from Czeck

Best of the north Vietnam from 6th Sep 2016 to 16th Sep 2016.
Hello Mary,
Thank you so much for your email. Andrew and I are back in Montreal (and back at work) but definitely missing the natural beauty of Vietnam (we wish we could go back and spend a few more days sailing in Halong Bay!)
We are both glad we had the opportunity to meet you in person. Thank you so much for all your help in planning our trip to Vietnam – it was an incredible experience and we will always have such wonderful memories from our time in your country. Both you and our guide Sunny provided first class service and really made our trip unique and memorable.
If ever any of our friends or family visit Vietnam, we will definitely suggest that they reach out to you!
Best wishes,
Christina from Canada

HANOI – NINH BINH – HALONG BAY 5 days 4 nights program from 04 September 2016 to 08 September 2016.
Our travel consultant, Ms Hanh Nguyen, is very patient and customer centric. She followed up with our request promptly.
Our accommodation was wonderful! Many of our rooms in different hotel/cruise were upgraded to higher grade.
Our tour guide, Mr Xuan Hoang, is very committed and willing to put in extra miles to meet our request.
Well done for the wonderful services provided!
Edwin Wong from Singapore

Ninh Binh Tour
Giang , the trip was wonderful and the services of the guide and hotel equally good . On the day of arrival , weather was wet but that is Mother Nature . Next day was sunny and a photography galore . I am now back in spore and will keep in touch . Thanks
thank you,
Mr. Jordan FROM Singapore

NORTH OF VIETNAM DISCOVERY (Hanoi – Sapa – Ninh Binh – Phu Quoc) from 14 August to 28 August 2016
Dear Mr Ha,
We are in Hanoi international airport waiting for our flight to Bangkok. Today everything was well arranged, like during all the days we spent on tour.
Thank for your job! We enjoyed our holiday in Vietnam thanks to Mr Ha and all the guides!
Elisabetta from Italia
Ps 2/3 colleagues of mine are now thinking about Vietnam as next destination...stay ready to receive new mail from Italy

VIETNAM DISCOVERY 16 Days (11 Aug – 26 Aug 2016)
Dear Tuan,
Yes, we had a wonderful trip!
Arik and my mother will return in a week from Tailand and we'll fill the survay together.
Please send my warm regards to our amazing guide, Sunny, and the attached pictures to sunny and our wonderful driver tike.
Thank you for your excellent planning of our trip and all your help!!!
Best regards,
Mimi Rotshtein from Israel

Highlights of Vietnam & Cambodia from 11 to 22 Aug 2016
Dear Lana
It has also very pleasant to meet you personally at Saigon. As expressed in the e-survey, we are completely happy with your professionality and kindness. Our trip has been excellent and the support we have received from you and your personnel (Mua, guides & drivers) has been really first class. Thank you all of you from myself and my family.
Very best regards
Miguel Aguilar from Spain

Hanoi & Halong Bay trip. From 11th Aug to 14th Aug 2016.
Dear Mary D,
You did a wonderful job at organizing an this wonderful trip for my family. The cruise on Halong Bay was outstanding. The butler, Son, and the entre crew of the Legend, did a fantastic job, and were so courteous! Memorable trip, thank you Mary D!
Elisabeth from USA

Vietnam Insight from 02 Aug to 13 Aug 2016
Hi Van Anh,
I was just reading through my emails the past few weeks and pleasant memories of Vietnam floods me when I see your emails.
Your company is the best company I've worked with so far, that includes ANY company.
Me and all the kids had a blast, the itinerary was perfect, the weather cooperated with us.
What made this trip particularly special is my special respect and admiration for Vietnam and the Vietnamese people. The Vietnamese people are one of the nicest, honest, resourceful and hardworking people on Earth.
I might book my Thailand trip with you. I just don't know when for now.
Thank you again for everything and congratulations to you and your company.
Michael Esteban from USA

North Vietnam Holiday from 2 Aug to 6 Aug 2016
Dear Ms. Nguyen,
On behalf of our group, thank you once again for all your support for our holiday to Vietnam. It was a most enjoyable trip and Dang was excellent as was our driver.
Thank you also for the kind souvenirs. It was very thoughtful of you.
We will definitely be happy to recommend your company and should we be looking to travel to Indochina again , we will contact you.
Thanks and Regards
Malini from Malaysia

Vietnam Holidays from Jul 27th to Aug 5th, 2016
Hello Lana!
This will be the goodbye email for some time. One day if we travel to Asia it is SURE that will be definitely with you!!
I'll start to thank you so much for your service. Everything was so perfect and well organized!!
Every detail was good. The hotels were very very good!!! We had a great time! In Ho Chi Min with had a lovely jacuzzi in the bathroom that is so good to relax from the trip! The siesta in Phuquoc was so comfortable and the food 5 stars!! In Hanoi they made is an upgrade to a room with a bed that we could not even almost see each other!
In every hotels that we had its seams that you knew us!!
Then the guides! They were very good. All the time they are ready to answer the questions and they are so friendly!! The drivers are excellent!! They took us safely for every places and when we get out of the visiting places the were just right there!
What much can we say!! I would recommend you and your travel agency until the end of the world! If it is good for you I can write a review in some place, no problem!
So about our feeling about Vietnam. When we arrive in Ho Chi Min city I had a lots of feeling in my mind and I confess is a bit shocking at first. Is a very different city from our cities in Europe. In the second day we went for the tour and at night we went out to eat and to take a walk. We get a bit lost but if was so funny and we felt absolutely secure in the city at night! Then each day that was passing we were falling in love for every little place of the country. And now getting back home we take Vietnam in our hearts. I can say that was the trip that I could learn more!
Oh I forgot to tell you about Halong Bay!! How could I forgot if it was one of the most places that I loved in your country! What a peaceful and magical place!!! By the way I don't know that you know but we got an upgrade and we got the La Vela Premium. When we got there we didn't had our reservation... So they made some calls and they got us a place. I didn't phone you because there was no problem at all. For what I could understand because of that change that I made for the cruise not to be in the last day probably that was the confusion. Our names were for the next day. I'm just telling you this not to complain it's just for you to know because I'm positive sure that you made the change. They probably in their reservations didn't made it...
Provably there is so so much to tell about but you have more things to do. I just feel that you deserve to know everything after what I bother you.
Next year we are planning to go to Mexico City and Riviera Maya and I was saying to Joao that I wish to have a Lana there...
So Lana once again thank you very much for all your services and for all your patience.
Lots of regards
Sonia e Joao from Portugal

Indochina honeymoon vacation - 24 days. From 6th Jul 2016 to 29th Jul 2016.
Trip was planned very well. Ms Mary D was very helpful.
Donatella Mizzi & Gaetano Caruana from USA

Vietnam holiday 25 days. From 30th Jun to 24th Jul 2016.
Ashley and I have returned home safely and can’t stop reminiscing about Vietnam! We are telling all of our friends and family members how fantastic it was. We thank you again for all of your assistance and appreciated meeting you. Travel Vietnam is a knowledgeable, professional, first class guiding company. We enjoyed the services very very much.
Thank You again and take care.
All our best,
Paula and Ashley from USA

Vietnam Discovery - 18 Days from 25 June - 12 July 2016
Dearest Viet,
what a lovely spoil, thanks so much for the Spa treatment on my Birthday, I absolutely loved it and appreciate very much your kind gesture & thoughts.
We are having a super relaxed time on Phu Quoc and can't believe our amazing trip is coming to an End.
It has been a most wonderful & very memorable holiday of which we will still talk about it for many years to come in fact it will be an unforgettable experience and I'd like to thank you & your team for all your effort, suggestions & extremely kind personalities that made it all so very enjoyable & special.
Off to the hustle & bustle in Hong Kong & then we all are looking forward to our beautiful "Mother City" Cape Town ?
Take care & send our Regards to Sunny & special thanks & wishes to Miss Phuoc who was exceptionally helpful & kind.
Very best wishes from Michel, Liam & me
Stoos from South Africa

Best of the North from 29 June to 06 July 2016
Dear Gracie
We are now back from our wonderful holiday in Vietnam, and would like to thank you and your company for the really efficient way everything on our 7 day trip of the North was organised.
Tao our personal guide was so professional, informative and friendly. His knowledge of Vietnam, it's history, traditions and relations with the outside world was amazing. He was prepared to accommodate any little change we wanted. A truly lovely man, who made a trip an amazing success. We were sad when we got back to Hanoi and had to say goodbye to him.
We felt really safe with the driver of the bus, which by the way was great to have a 29 seater bus for us considering the number of miles we travelled.
We were delighted with the hotel Hanoi Pearl, the staff we so friendly and efficient, the position was ideal for discovering Hanoi. We were not so pleased with the Sunny Mountain hotel in Sapa. The staff there were very unfriendly and unhelpful . Simon and Caroline had someone enter their room during the night when they were asleep.
The accommodation on the boat at Halong bay was superb, and so much food, we had to turn some away.
Altogether a really wonderful trip thank you to you and everyone involved. We certainly will recommend your company to anyone visiting Vietnam .
Mr. Simon Hall & Family from Australian

Vietnam & Cambodia Holiday - 12 Days/ 11 Nights from 21 June to 2 July 2016
Hi Mua,
Thanks for all your help with my trip. I had a great time in Vietnam and hopefully I’ll be able to return soon.
Daniel Stowers from New Zealand

Taste of Vietnam 12 days/ 11 nights from 8th June – 19th June 2016
Hi Viet,
The trip was wonderful!! All of the activities were great and we enjoyed all of the places we visited! My only comment is that I would have liked to be in a slightly quieter area of Nha Trang, but that is just a personal preference. It was still wonderful there and we had a great time enjoying the beach and the food.
Bethany & Eric from USA

HANOI & SOUROUNDING from 13 to 18 June 2016
Dear Thuy Do,
We received outstanding service from our guide, Mr. Xuan, and our travel agent, Ms. Thuy Do. Mr. Xuan was extremely knowledgeable in all aspects of Vietnamese history, local attractions, culture, etc. He was very pleasant and accommodating. Furthermore, his English skills were excellent. Ms. Thuy Do was very knowledgeable in setting up our travel itinerary. All accommodations were set up perfectly to include the tours, airport pickup and drop off, and hotel arrangement. All charges were accurate according to what we were quoted. There were no surprises. Furthermore, she was very resourceful in finding the orphanage that we wanted to visit. I spent a lot of time searching for this orphanage with no luck. Ms. Thuy Do was very willing to help. Within a short time, she found the orphanage. We are grateful for her help. Thank you !!!
John Cao & Son from United State

Best of the north 5 days 4 nights from 10th Jun 2016 to 14th Jun 2016.
Dear Mary!
We’ve arrived home after a long 18 hrs. in air, connections and traveling to/from airports - 2 hrs. flight from Hanoi to Bangkok, 1.5 hrs. between flights and almost 11 hrs. from Bangkok to Tel Aviv.
My wife and me want to thank you for your perfect arrangements of our trip; we’ve liked our driver (he was a very good, calm driver, kind, and took care of everything – in short, a good man) and Moa our guide at Sapa (professional, meticulous and helpful).
We’ve liked Vietnam very much, especially Halong Bay cruise – which was a unique experience for us; also, we liked Sapa and the surrounding villages, the tribes people and the beautiful landscape. Fortunately, we enjoyed a good weather in all places.
We’ve changed our first lunch at Sapa to dinner (Moa arranged that for us -usually we eat breakfast and dinner); unfortunately, she couldn’t do it on the way back to Lao Cai (she asked someone at your office to change the lunch at Lao Cai with a dinner at Hanoi) and finally she told us that we’ll get a refund on this last meal.
Again, it was a wonderful experience to know Vietnam and we hope to come back in the future; we were very pleased with your arrangements and certainly recommend your office to our friends.
Thanks a lot.
Miri and Jacob Pompan from Israel

VIETNAM INSIGHT (2 June – 12 June/2016)
Rose was very organised and did extremely well with very short notice. Thank you for a wonderful trip
Mark Barry from Australia

Best of the North and Best of the South
Hallo Rose!
We’re back in Italy, arrived yesterday night.
Today I’m at work in my office.
Asap I’m answering to the feedback you as below – I can anticipate we’re satisfied with the second part of travel in the South and definitely appreciated the tour in Vietnam.
In the meantime I can send you the photo we took in your office in Hanoi.
Thanks for you cooperation.
Renato from Italia

ANGKOR WAT & VIETNAM 12 days/ 11 nights from 17 May to 27 May 2016
Hi Viet,
We had two guides in North Vietnam - Sunny in Hanoi who was very good indeed had a very good approach and was helpful, answered our additional questions and had a broad knowledge. We also had Mo in Sapa who was very good to a point however her attitude was not as attentive, she was often on her phone and it was the driver who was pointing out the terraces and suggesting we stop for a photo rather than the guide (who was at times asleep) She dropped us off at our hotel in Sapa but didnt tell us about Sapa or the layout of the town or main points of interest and when i asked i got a very brief answer which was not particularly helpful. Our guide in Saigon however was marvellous Phoec - she had very good English and very good knowledge of her country, political, geographical, historical, economical and the native plants and their usage - we could not have asked for a better guide - she made our holiday!
Janet Baker & Family from United Kingdom

VIETNAM DISCOVERY 14 days/ 13 nights from 09 – 22 May 2016
Thank you, Mr. Viet Nguyen
I’ve completed the evaluation and a Trip Advisor review, as well. We were very impressed with everything your company provided and consider it one of the best trips we’ve ever taken. Thank you for your attention to detail, for meeting us on our last day and the beautiful lacquer gift. We wish you well in the future, also and will recommend this tour to anyone wanting to travel in the area!
Nancy & Jeanne from USA

Grand Indochina Tour from 1 May to 20 May 2016
Hi Duong,
Well we are back in Australia and thoroughly enjoyed our holiday. We wanted to say thank you for all your assistance and to say the itinerary was very good as were all the hotels. Our stay at the Vie was very convenient for walking distance to MBK Shopping mall however the Aetas Lumpini was actually a better hotel in terms of service, price and food.
All the other hotels were very good as was the service and rooms.
Our highlights were, Hanoi, Hoi An, Ha Long bay, Saigon, the Mekong visit was excellent and of course Siem Reap but the other places were also worth a visit.
We will stay in touch and promise to contact you when we come back with our family.
Graeme & Narelle Kendall from Australia

Vietnam Highlights from May 12th to 20th, 2016
Guides and drivers were all outstanding (always prompt, very helpful), as was the service provided by Ms. Lana. A great trip, and we really appreciated all your services.
Thanks again and kudos to Lana.
Mrs. Mary Beth Knisley from USA

Best of the North from May 10th to 16th, 2016
Lana was absolutely outstanding in every single way! She is brilliant and a real asset to your company. Tau our guide in Hanoi was also fantastic!!! The first room that we were allocated in Hanoi was not great and had no window and was smaller than that of our friends. However, Janine Lee did manage to give us a bigger room with a window. The meal that we had included on our first night was not the best and I feel that the restaurant lacked atmosphere. Also we did not really enjoy our meal at Tam Coc. Perhaps it would be a good idea to have fewer dishes and also let them be served at a slower pace. We felt that the meals were served in a hurry. Syrena Cruises were wonderful. All the staff were great. I must also commend you on the promptness of all the transfers and the comfort of the vehicles. I would definitely recommend Travel Vietnam to friends and would love to visit your country again but it is very far from South Africa!! I would also suggest that you advise people on clothing. We brought far to much and ebbn packed some warmer clothes. Vietnam was very very hot!!! We loved everything about your wonderful country, the people especially!

Mrs. Ann Louise Dreyer from South Africa

Central Vietnam from 07 May to 14 May 2016
Dear Van Anh,
The hotel at Dong Hoi is in a remote part near the beach. It is a new hotel and the staff are still learning. Not very convenient for a traveller who likes to explore the city. The standard of accommodation in this hotel is as good as in other hotels but the staff need to have more training to make the stay pleasanter. In Phong Nha, we could have visited two caves because we had the time. Hoi An was very good; both the hotel and the town.
Mr. Thirumany Sritharan & spouse from Australia

Vietnam Discovery 16 days/ 15 nights (20 Apr – 5 May)
Our trip to Vietnam was excellent and it was made especially so by the professionalism of Travel Vietnam. We were a little anxious at first but our guides and drivers were just so nice we even visited the family of our guide (Springy) in Hanoi it was a wonderful experience to get into the culture of the country. We loved every single minute of the trip and will definitely be recommending Vietnam Travel to all our friends and work colleagues. Thank you very much for making our holiday special.
Adrian Kellerman from Australia

Vietnam and Cambodia Discovery from 20 Apr to 1 May 2016
Hello Duong,
Sorry it has taken me so long to respond to your email. Our trip was absolutely wonderful. Thank you so much for putting it together for us. We thoroughly enjoyed our time in Vietnam and Cambodia. We will definitely recommend you and Travel Vietnam to our friends.
Thank you again!
Lois & Rudy Rozman from USA
Thank you and Best Regards,

Vietnam Discovery from Mar 31st to Apr 18th, 2016
Dear Lana,
We are back home safe and well.
I will send the feedback.
I wish thanking you for this wonderful trip. Some of my real time problems and positive feedbacks were sent to you in a real time basis and I hope you will incorporate it with the general reviews.
I wish to note that all my problems were addressed and resolved almost in a real time basis and I was very satisfied with your the prompt solutions(the hotel change in Hanoi and the first guide change in Hanoi).
The local cellular phone was very important due to my wife health crisis in Hue and other urgent needs to resolve problems.
The trip as planned by you was excellent and very much met our expectations.
Thank you for this wonderful experience!!!
Best regards,
Jonathan Fighel from Israel


Highlights of Vietnam 8 days 7 nights from 4 Apr to 11 Apr 2016
Dear Anna
I had prepared a draft email when I arrived in Singapore to thank you for arranging such and interesting visit but I forgot to send it – we fly back to the UK tomorrow morning and will be back home by the evening. It was a great pleasure to meet you at the Park Hyatt too.
We were very impressed by the arrangements that had been made, which were seamless, and also with the guides that you had selected for us. Doan in Hanoi was outstanding in all respects - very knowledgeable, very interesting, able to anticipate our needs and also very caring; he is a great ambassador for Travel Vietnam.
We will most certainly be in touch not only if we are visiting Vietnam but also any other of the countries that you cover.
I will also put you in touch with the travel agent that I normally use as he is always looking for new markets and experiences to offer his clients.
Thanks again
Mr. Christopher Tarry from United Kingdom

VIETNAM FAMILY TOUR – 9 days/ 8 nights from 2 April to 10 April 2016
Hi Mua,
Just wanted to say thank you to the Travel Vietnam team. Phong brought a cake for my son Ethan on Wednesday his birthday. It really helped make the day special for him and us. Ethan had a great birthday!
Everything has gone well so far. We have really enjoyed our trip in Vietnam. Plus we still have a few more days to look forward.
Best regards,
Chris from USA

ANGKOR WAT AND NORTH VIETNAM from Mar 30th to Apr 7th, 2016
Ms Lana Vien,
I want to thank you so much for helping me and guiding me through this process. Your generosity and responsiveness made me book with Travel Vietnam and recommend it to Ms Cindy, my coworker. Ms Cindy and her husband and my family and I had a great time together in Sapa, trekking and seeing the sights. Thank you so much. My family and I had a wonderful time in Laos, Vietnam, and Cambodia.
I will return to Vietnam in June with a friend and I am very much looking forward to getting to know Vietnam a little more in depth. We have decided to book the same Halong Bay cruise, Syrena Cruises, because of your excellent choice in the company. Syrena Cruises is a great tour company. Thank you.
I hope you have a wonderful rest of your weekend!
Warm regards,
Audrey Metzger from USA.

Grand Vietnam - 20 Mar 2016 to 6 Apr 2016
Hi Alan,
Just want to emphasize that this was an excellent trip. Hotel rooms were some of the best we have ever had. Our guides were friendly and very helpful especially at the airport check in and in getting us registered at all the different hotels. They provided good information on the culture, art and history of each area we visited. The transportation and the drivers were uniformly very good. It made things very easy for us. The only suggestion we have would be to add a day or so onto some of the areas we visited such as Halong Bay and Mai Chau in the North and Ho Chi Minh city and maybe another night at the wonderful Victoria Resort in the Mekong delta area. The extra days would allow a visitor more time to relax and enjoy these places. Some of the stops made while driving to the various destinations of the tour included a few too many souvenir shops but I also realize that rest stops are necessary. This is a minor concern as overall the trip was wonderful and we likely will visit your country again as soon as we are able and will certainly recommend your services to others.
Thank you and best regards,
Michael Merlo from USA.

AUTHENTIC VIETNAM CAMBODIA - 19 days/ 18 nights from 09 Mar 2016 to 27 Mar 2016
Mua did an outstanding job with accommodations.
I had specific room and hotel requests. She provided exactly what I asked for in each and every hotel. Always a room on a higher floor (often the top floor) with a window, often a balcony, and in a perfect location to walk around the area. I would recommend her to EVERYONE. I will definitely use her when we travel to Laos, Myanmar and/or Thailand. It was very nice (and convenient) to meet Mua in Hanoi at the hotel. It made us feel like the trip would proceed well and it did. We appreciated the welcome gift of the lacquered dishes. We had 6 guides and 5 drivers. The connections were seamless. They were always on time and very thoughtful. Thai in North Vietnam and Huyien (spelling?) in South Vietnam were the best. They knew everyone and took us to very local places where we met local people and ate local food. Huyien went out of her way to rendezvous with our guide in Cambodia. She walked us across the border and handed us directly to Seam who helped us get our Visa. Ting was an amazing driver. Very personable.
We felt like we were traveling with "family" the entire time. We felt at ease and safe. We enjoyed being with local guides and drivers because we stopped at restaurants and roadside rest areas that we never would have done if we were alone or with a big group. As Americans we were made to feel very welcome, despite the war history. This vacation exceeded our expectations every day! The only negative was the night we left. We were taken to the airport in Siem Reap 3 hours before the plane was to depart only to discover it was an hour late. We spent 4 hours in the airport. 2 hours would have been enough time as it is a very small airport. We had booked our hotel room for an extra night (4 nights total) just to be able to have a place to wait. So we could have spent the extra two hours in the comfort of the hotel. The only reason I said we would probably not return to Vietnam is because there are too many other places in the world to see! This trip was amazing.
Deb & Steve from USA

Coloful Vietnam & Cambodia - 18 days from 08 – 25 March 2016
This is the second time we’ve planned our trip with Travel Vietnam and your sales consultant Viet Nguyen. We have been extremely happy with the excellent service provided and have already recommended your services to a number of our friends that are looking at travelling to Vietnam. We will definitely be back to do further business with Viet and Travel Vietnam.
Kind regards
Helen Simpson Australia

Vietnam Holiday 19 days. From 4th Mar 2016 to 23rd Mar 2016
Mrs Mary D.
Nice to meet you in Vietnam . Thanks for your professional cooperation from March 4 til March 23, 2016 : my Vietnam Holidays .
RAMIRO COIMBRA from Portugal

Passionately Vietnam & Cambodia 19 days 18 nights from 29 Feb to 18 Mar 2016
Gracie coordinated a spectacular holiday for us.
We especially appreciated Gracie's attention to detail, rapid responsiveness to our inquiries, and her supervision to make sure everything happened as planned. She is TOTALLY RELIABLE and PROFESSIONALLY COMPETENT. We will be very happy to recommend her to our friends and family. Of special note: During our visit to Hanoi, I strained my back badly. The injury made it difficult to walk. Tao, our guide in Hanoi and Sa'Pa, took extra care to plan the sightseeing in consideration of my limitation, and upon our return to Hanoi, he arranged for me to visit the SOS medical facility.
He did a wonderful job of taking care of us while also making sure we saw as much as possible in Hanoi and Sa'Pa. By the end of the trip, my injury was almost completely healed. It never detracted from our enjoyment of the journey. Tao was was a wonderful guide: Professional, caring, and enjoyable. In Sa'Pa, we stayed at the Eco-Lodge.
That hotel was very nice, but driving from that hotel to the sights required us to travel on an extremely bad road: unpaved, rocky, bumpy, and very slow: It took 30 minutes to travel one way. If we would have known that road would slow and complicate travel, we would have probably not stayed at the Eco Lodge. We would have stayed closer to the main part of the town.
I recommend that you advise travelers of the problems that road brings. In Hoi An we stayed at the Nam Hai. We loved it, and we will probably find a way to return. The town of Hoi An has wonderful restaurants. We look forward to returning. Our guide in Ho Chi Minh City, Ms. Tran, was highly professional, very informative, and very enjoyable. She put a lot of extra effort into showing us the sights.
Mr. Frederick St. Amour from UK

BEST OF THE SOUTH from Mar 14th to 17th, 2016
I had a wonderful time and am very impressed with Lana and her organizing efforts. My guides were personable and informed. There's no question I would recommend your travel service to my friends going to Vietnam. I will be promoting tourism in your country.
Mr Robert Umeck from USA

4WD NORTHWEST VIETNAM (10 Mar – 16 Mar 2016)
Dear Ms. Thuy Do,
I would like to thank your company for a wonderful 4X4 trip to Sapa. Our guide, Sunny, was excellent and we cannot express our appreciation to him for all he did for us. He was polite, considerate and so knowledgeable. He had a wonderful sense of humour and we thoroughly enjoyed being with him. He is an asset to your company and a fine young man. Please tell him that we wish him and his wife all the best for the birth of their child. The bus driver, Thang, was also very good. I just had an issue with one of the hotels which has been explained to you.
We left Vietnam with wonderful memories made possible by your company. Thank you.
Moira Clark from South Africa
We are missing Vietnam and we are missing our wonderful guide Sunny. Please tell him again that he made our trip memorable. Your company arranged an amazing trip for us and the gift of the plates you gave us are now hanging on our wall to remind us of our time spent in your country.
Moira Clark

Dear Ms. Thuy Do,
We arrived back to Yangon safety.
We really appreciate you and your teams to support us for the whole trips.
Also many thanks for your lovely presents. Since, we do not have time to go and buy market for Vietnamese things and it is really surprise for us.
Min Thein from Myanmar

Vietnam highlights 8 days. From 6th Mar 2016 to 13th Mar 2016.
Hi Mary,
I am doing well. Hope you are doing well too.
Ever since I came back, I have been really busy catching up with work and other things.
I have completed the below E-survey.
Thank you once again for your wonderful service.
Kindest regards,
Raj from India.

Essential Vietnam & Cambodia 08 days 07 nights from 23 Feb to 01 Mar 2016
Thank you so much for organising a very memorable trip for us. We got to see and do everything we wanted and more. Everything was perfect. Thank you.
Kiran and Mala from UK

Highlights of Vietnam & Cambodia - 11 Days - 21 Feb – 02 Mar 16
My travel consultant, Viet, was extremely responsive, professional and helpful. I wish to thank him for his time and efforts in making my trip a fantastic one!
Ms Suha from Sweden

Taste of Vietnam - 17 Days - 13 Feb – 29 Feb 2016
Hey Viet,
I gave the refund to my parents yesterday and they are very thankful for your gift and disappointed they were not able to meet you. Hopefully the driver returned the phone as we did give it to him on Sunday.
We wanted to thank you for all your hard work and timeliness in responding to our emails, answering all our questions, and providing a great tour experience. It seemed like there was always so much going on and that the day in Na Trang doing nothing really helped break up the trip. It also sounds like the Mekong Delta tour was a hit with the group and we are a bit saddened that we couldn't be a part of it.
All our tour guides were good and very knowledgeable, in their own ways, which made for some good diversity, it always kept things interesting. I think everyone's favourite guide was Tao. Tao was great but I think Tran was my favourite, she had some great restaurant suggestions and was extremely knowledgeable. The Street Food Market in Saigon was probably everyone's favourite place to eat with so many options and the food was always a hit. I think we ate at a different place there each night.
We are going to try and cook many Vietnamese dishes for our friends and family now that we are hope to keep up our skills.
Thanks again for everything.
I was so impressed with Viet’s friendliness and generosity when he joined us for dinner in Hanoi . His gifts were beautiful and unexpected. Thank you again so much. And his offer to compensate us for our cab fare to the airport when the driver didn't show up due to being in a traffic accident. Again so thoughtful and generous. I will certainly recommend your company any chance I have. The guides were well informed and helpful, answering all our questions and very accommodating. All drivers and guides were very courteous and professional. You can all be proud of being part of this company.
Mrs Dona Klyn
I think the itinerary that Viet organized was flawless and great value for the money. I want to mention Tao, Bao and Tran as they were outstanding guides. They were very knowledgeable and had a great sense of humour. I have already recommended your company to many of my friends that travel. The trip was unique and left me with lasting memories. I mentioned that I won't likely visit Vietnam again not because I didn't have a wonderful time but rather I seldom go to the same place again. The world has a lot of adventures to share.
Thank you again and I was happy we were able to meet you,
Diane Fletcher
Hi Viet,
It was a pleasure meeting you as well.
Our trip was very memorable as we had the opportunity to experience all the wonderful things that Vietnam has to offer, culture, history and breath taking landscape and water ways. I speak for me and Henry but I believe the rest of the group will agree with me that the entire tour exceeded our expectation with one minor incident on our departure day. It’s unfortunate that your driver had an accident on the way to pick us up and drives us to the airport, but accidents happen and there is nothing we can do about it. I feel there is no need for you to reimburse us the $30 USD as this incident was beyond your control.
Thanks again for our amazing tour and wanted to let you know that will be happy to complete the survey and recommend you and your company to future travels.
Best Regards,
Maria & Henry Sundquist

ESSENTIAL VIETNAM 11 days/ 10 nights from 16th February 2016 to 26th February 2016
Hi Gracie D.,
John and I had no internet while on Halong Bay, but now we have arrived at the Hanoi airport and can write to thank you for arranging an absolutely wonderful experience for us in Vietnam!
We found Halong Bay to be beautiful and the services on the boat were great! The excursions off the boat were also very interesting. Including the one today to Yen Duc village. You have arranged things so that everything has gone smoothly all the time! That's almost impossible but you did it!
Just wanted to mention several things that stayed with us as very special. First, our guide Phuoc, in Saigon. She is exceptionally talented at her job! She knows just what you need to know when, and she was also very pleasant. Second, while we really enjoyed all the hotels you recommended, we thought La Residencia in Hoi An, was perfect! It's so pretty with all the tiles, they were very attentive and helpful, and the rooms even had good lights for reading in bed! We also really liked the stop today at Yen Duc Village. We finally learned about rice production and our guide, Na, was very good. We also had one of the best Vietnamese meals we've ever had!
Thank you so much for the lovely lacquer plates you gave us. We were very surprised and delighted to receive them!
Again, I'm sorry we did not get to meet you and tell you all this in person. But we will always remember Gracie D and all she did for us. We will certainly let anyone we know who travels to Vietnam know about your company.
Good luck with your new baby and all the best to you!
Emily (and John) from United States

Essential Vietnam 10 days 09 nights from 10 Feb to 19 Feb 2016
Hi Gracie,
Thanks very much indeed for everything. It was a fantastic experience and be sure we will recommend your agency within our friends.
I will do the e-survey.
Best regards
Sofia from Chile

Vietnam & Cambodia 7 days 6 night (8 Feb – 14 Feb 2016)
Dear Nga,
Travel Vietnam!
We liked the guide a lot and had great time there
So sweet the driver!
Very interesting and special Siem Reap with the temples.
Thanks, thanks a lot to all of you, I hope to meet you soon in Hanoi, keep in touch
Cinzia from Italia

Myanmar & Vietnam discovery 23 days. From 13th Jan to 14th Feb 2016.
Dear Mary D.
just back to Toronto, a little bit tired but very happy about our trip to Myanmar and Vietnam, my wife and I wish to thank you again for organizing such wonderful trip. Everything went well, beyond our expectations: all organized daily excursions, all the hotels selected, most of the guides and all the drivers, were super. Vietnam Airlines did a great job, flights were all on time and very comfy, the service on board was excellent.
We came back home very satisfied of our experience in Myanmar and your lovely country. Wish we could stay longer.
Thanks for the nice puppets. They are now sitting on a bookcase shelf in my studio.
Feel free to use our name for references. We will certainly refer the name of your organization and yours to our friends.
Thanks again. Take care.
Massimo and Fiorella Osti from Canada

Vietnam Holiday 10 days 9 nights from 01 Feb to 10 Feb 2016
Van Anh is amazing she put together the tour we wanted, made amendments for the better, hotels were all ideally situated in the locations and was always on hand to assist when we chose not to have a guide with us. I have posted on Facebook groups recommending your service and several friends are very interested in using your service. Very pleased with our whole experience in Vietnam, we are looking forward to using your services again. Thanks Van Anh!
Mrs. Kellie Pollington & family from UK

Vietnam and Cambodia 23 Jan to 7 Feb 2016
Duong was excellent, always prompt in her replies and knowledgeable in all aspects of the areas where we wanted to visit and the logistics in getting us there. A pleasure to deal with. All our guides were brilliant with particular praise for Duc in Hanoi who chased down some specific requests for us in the freezing cold and Tiger in south Vietnam who attempted to teach us Vietnamese by translating a Vietnamese love song into English, very funny. Say and Nam were also excellent. Both Deb and I enjoyed our holiday immensely and thought that Travelcambodia allowed us to get as much out of our limited time as possible. We felt we got good value from Travelcambodia.
Areas for improvement: * The speed boat ride up the Mekong is very uncomfortable. The seats are too small and the boat packed with nowhere to stretch your legs. Tough over a six hour trip. I noticed the boat in front was bigger and less cramped maybe use that boat owner instead. * Soria Moria hotel in Siem Reap though well located and clean needs some money spent on it. We had a TV that didn't work and a broken shower. The staff could only do a makeshift fix on the shower but didn't address the TV. Perhaps use a different hotel in Siem Reap. But these are small things in an enjoyably 15 days. We will be back to Vietnam at some stage to see the DMZ, spend more time in Hoi an and visit one of the resort islands. So we will use you again. Oh, Deb has already recommended you to her boss who is looking to holiday in Vietnam.
Thanks again.
Take Care
Brendan and Deb from Australia

Vietnam discovery 19 days. From 1st Jan 2016 – 19th Jan 2016
Hi Mary,
I got back last Friday but still recovering from the trip.
The trip was good with some feedbacks for your records.
Sommerset was one of my favourites especially the 4br apart.
Vinpearl is my hero of the trip of course. Not much else to do outside VP.
Boulevard is not up to my standard. No aircon at reception area or restaurant. It has the look from the outside but that's about it.
Romance Hue is not bad
I love Little Hoi An. It's beautiful, clean, classic and in good location.
In contrary to Little Hoi An, Vanda is a new, modern comtemporary design hotel and also in good location with great view.
All our buses were new with good aircon. It was fantastic that we had more than enough seats and lots of space for our luggages.
I like to thank for your services and assistance on this trip. You have been very helpful, timely and professional the entire time. It was great doing business with you Mary.
All the best and happy new year to you and your family.
Mrs. Thu Tran & families from Australia

Indochina discovery 11days- from 7th Jan 2016 to 17th Jan 2016.
Good morning Mary,
We arrived home. I just want to thank you for the excellent trip you gave us. All the guides and drivers were great, and you have a beautiful country. I want to give a special thanks to Duang (our guide in Hanoi) for the huge support with our flight the last day.
Rosa Carolina Ayala from Colombia

Angkor Wat & North Vietnam (3 Jan – 15 Jan 2016)
Hello Hue,
We have just arrived back in Hanoi after a wonderful few days in SaPa. Prior to that we enjoyed a magical time on Ha Long bay!
It was lovely to meet you last week after all those emails! Thank you so much for the generous gift!
We wanted to let you know how impressed we were with our guides in Cambodia and Vietnam. Both were fantastic! Our guide in Vietnam, "Springy" was great and shared many memorable experiences with us. It was my birthday on Monday and he organised cake, candles and fireworks for us in Sapa! It was very thoughtful and very much appreciated. He was great company as well as being knowledgable, professional and humorous!
Would you please pass on our thanks once again to both guides. They were both a credit to your were the drivers.
We now have a couple of days at leisure in Hanoi. Shopping, eating and exploring this magnificent city.
I look forward to being in touch with you and Belinda soon to arrange our next trip!
Kind regards,
Tim Waugh (and family) from Australia

A GLIMPSE OF VIETNAM (03 Jan – 13 Jan 2016)
Dear Ms. Thuy Do,
Thanks for your mail.
We are back home after spending few more days in Thayland.
I already filled up the feedback you asked, but i would like to send you separately this mail to express my very high estimate to your services.
From the very beginning of our planing of our trip we received from you an excellent service by way of quick and professional answers which we highly appreciated. you helped us to build up a good plan for our trip and enjoy the beauty of your marvelous country. our satisfaction of the trip was full and left us only with the envy of seeing more.
Your gesture of visiting us while at Movenpick hotel is so much appreciated.
We do think we woul like to come back in your beautiful country with our wives and be sure we will contact you again.
Once again thank you very very much for everything.
Best regards
Amir Ettedgui
AMos Hod from Israel

VIETNAM HIGHLIGHTS from Dec 24th, 2015 to Jan 12th, 2016

Dear Lana,
Thank you. We have wonderful memories from your beautiful and interesting country. The top experience was the Mekong Cruise, absolutely lovely. The boat, the staff, especially our host/guide, were fantastic! The Halong cruise number two experience and more than fulfilled our expectations. Then all the arrangements in and outside Hanoi and Saigon were interesting. The guides were both very good and competent, Do Hanh in Saigon showed more engagement. She was great!
Hope to contact you again soon!
Best regards
Tove from Sweden


Services in Vietnam (27 Dec 2015 – 10 Jan 2016)
Dear Ms. Nga Vu
Our Guide in Ho chi minh city was excellent. Her English exceptional and knowledge excellent. She was just amazing. Overall thought your company was very professional and would recommend to anyone thinking of traveling to Vietnam.
Ryan Aldrich from New Zealand


Vietnam & Cambodia 10 days. From 1st Jan 2016 to 10th Jan 2016
Hi Mary,
We are doing very well, thank you for asking and still think every day about the depth of beauty and experience we saw in Cambodia and Vietnam, two truly amazing countries. We will be sure to fill out the electronic survey as early as we have a chance. Thank you!
Travis Rapp from USA

Essential Vietnam 12 days 11 nights from 28 Dec 2015 to 08 Jan 2016
Gracie D,
1) we had 3 guides in central Vietnam. The ladies were great. The gentleman in Hue Mr hai was more interested in smoking. We had to prod him for answers on the history of the citadel.
2) the hotel in Sapa didn't have heat. Or hot water Ms Gracie our consultant was simply amazing. Very prompt, courteous, reliable. The arrangements were flawless, we loved having assistance in Ho Chi Minh City on arrival to help with visa. I loved the guides in Hanoi and Sapa. I definitely plan to contact you when I decide to travel to Cambodia or anywhere else in the region Ms. Deepa Krishnarmurthi from USA

Cambodia discovery 9 days from 31st Dec 2015 to 8th Jan 2016
Dear Mary,
Thank you so much for helping me plan out our trip to Cambodia. It was so great to work with you. You were so quick to respond to any questions/requests. I really appreciate your service.
We are back in Tokyo and we really enjoyed our trip to Cambodia.
Happy New Year!!
Prasanna from USA

Dear Thuy Do,
Over all our trip to Cambodia and Vietnam was fantastic or guides were informative and friendly and our drivers very helpful. The accommodation was excellent and we would have liked to have spent more time at some of the locations. When boating down the Mekong we would have liked some information about farming and life in this region, this would be the only improvement I can recommend. I would like to thank Thuy Do for the hours of work she spent putting together with Graeme our itinerary which allowed our family to experience the perfect holiday. We also appreciated Thuy Do meeting with us Hanoi and for our gifts, it was lovely to meet in person.

A Glimpse of North & Central Vietnam – from 01 Jan to 07 Jan 2016 Dear Gracie D,
You are very well trained staff. The response to all our queries was very fast. The level of service both at time of planning and execution was great.
Mr. Rajiv Gupta & Party from India

Vietnam Insight - 12 days/ 11 nights from 26 Dec 2015 – 6 Jan 2016
Mua was outstanding. She was prompt in answering our questions and making changes. We really liked her.
Thank you for putting together such a great tour. We loved seeing your country.
Marla & Joel from USA,

Halong Bay & Hue Tour – from 04 Jan to 05 Jan 2016
Gracie D,
Gracie was extremely fast in responding to all sorts of requests, including booking a driver to take us on a trip out of HCMC with only a few hours’ notice or looking into booking seaplane return tickets from Halong Bay. She was very friendly and we liked all services we received through your agency. We will definitely be in touch again when we plan our next trip to Vietnam!
Mr. Douglas Googe from UK

Vietnam Family Discovery 14 days 13 nights from 23 Dec 2015 to 05 Jan 2016
Gracie D,
We did thorough reviews after both north and south Vietnam, as was requested by the local guides, so I won't elaborate much more here. Gracie was fantastic- professional and accommodating, going above and beyond to make our trip special. The guide in the north, Ruan, was sweet and great with the kids- we just had a difficult time communicating. We were not too impressed with the female guide in the south, Hwin, as she was not very warm and seemed to be miserable the whole time, and we were unclear about what was next as the plans seemed to keep changing...we felt that she was annoyed with us, and especially the kids. She had great English, however. The man who went with us on our last day to Ta Cu, Lo?, was better, good with the kids and clearly passionate about his job, and his country. The hotel in Hanoi was fine, the accomodayuon and meals on the Aphrodite were great in Halong Bay, and we loved the Mia Mui Ne and the Nam Bo in Can Tho, bit had problems with the hotel in Saigon, which I have written about on trip advisor. We loved the city tour in Hanoi, bit would suggest that the welcome dinner be a little more flexible for families with kids especially- the menu and restaurant were great, but the choices were not very child friendly. We would have preferred to have been given a credit for a certain amount for dinner and been able to choose what we wanted, rather than been given a fixed menu. We would suggest a more child-friendly tour of Saigon, as the Chinese market was crazy for kids. We had so many strangers touching the hair and faces of our blue-eyes blonde kids (this happened all over the country), but was so much in the Chinese market area that the kids were too scared and upset to want to go anywhere else in the city. So, my husband did the rest of the Saigon tour by himself, which may not have been so bad in the end, as he said that while he enjoyed it, that it would have been both boring and (the museum too graphic for the kids anyway). In mekong delta, the itinerary was a bit different than what we had been told and read, bit apparently some of the things were changed or cancelled because of the water level?!? We wrte also annoyed because everyone had said to go early to the floating market, and we told the guide thy we were fine getting up really early as we wanted to see it all, but she said that it wasn't necessary and we only left at 8 am. By the time we got to the market, it was almost done. Then, we got stuck in traffic on the way back to Saigon, which was not their fault, but almost 6 hours in the car, with only 1 stop, was too much for small kids. It would have been nice to add some short stop along the way for the kids to have an activity or just stretch their legs. Bonus highlight was on the drive from Halong bay to Hanoi, when we asked the driver if we could stop somewhere along the way to see something and let the kids get some air and walk a bit. He took us to a pagoda, which was a working monestary with great views- it was wonderful! Most grateful to Gracie for really going out of her way for is, thinking of everything, accommodating all of our requests and working with the guides and drivers to ensure that we had some extra support and flexibility, as I was recovering from a major operation. For her professionalism and helpfulness alone, I give the company a 5 star rating and will recommend it to all my friends!
Mrs. Kelly Draschtak & Family from Austria


Vietnam Holiday 8 days 7 nights (28 Dec 2015 - 4 Jan 2016)
Hi Ms Nga,

Thank you for all your assistance in making our trip memorable - it is very much appreciated.
All god except the beds in the Hanoi hotel is set high above the ground - not easy to climb up or down for most people. They should consider lowering the bed for guests' safety. Otherwise, all was most enjoyable.
Thanks & regards,
Niki Chew from Australia


The Past Journey - 10 Days from 26 Dec 2015 – 04 Jan 2016
Hello Mr. Viet Nguyen,
We would like to thank you, from the bottom of our hearts, for such a delightful trip. Your agency made all of our dreams come true. All the drivers were incredibly safe and we were impressed by all three of our guides—Dinh, Viet, and Tom. All guides went above and beyond what they were asked to help us track down meaningful locations. We were also touched by your act of kindness in helping my mother celebrate her birthday with the beautiful flowers and cake.
We will make sure to comment on this and more in our review of your agency. We will definitely recommend your agency to all of our friends traveling to Vietnam. We received all and more than what was promised. Thanks for your kindness, flexibility, professionalism, and courtesy.
With grateful hearts,
Tiece on behalf of the Adams/Evans/Ziemer party from USA
Dear Mr. Viet Nguyen,
Thank you very much for such a wonderful trip! Every single aspect of the trip far exceeded our expectations and we were touched by the extra kindnesses shown to us such as the lovely flowers and birthday cake provided for my wife on Dec. 30. The guides were thoughtful and knowledgeable and we enjoyed their company very much. They tried hard to get us to see everything we wanted to see and experience. We were thrilled that we got onto our former school campus in Dalat and are so appreciative of the work that went into making that happen for us. We would very highly recommend your company to anyone asking and will be happy to give our positive feedback on the E-survey and Trip Advisor.
James and Jewel Evans

Best of the north Vietnam 8 days from 28th Dec 2015 to 4th Jan 2016.
Hi Mary,
We have had the most wonderful time whilst in Vietnam, we thank you very much for your efforts in ensuring that my sons & myself had a holiday together that would leave us with a life time wonderful experience, once again I thank you and Travel Vietnam for everything.
Highest regards,
The allenders from Australia

Vietnam & Cambodia discovery 17 days from 19th Dec 2015 to 4th Jan 2016
Dear Mary:
Sorry I hadn’t written you before. I wanted to thank you. We really enjoyed the trip to Vietnam and Cambodia. We were very pleased with everything that you planned. I also wanted to ask you if you recommend someone like you for a trip to Southeast China. I know that, in addition to Vietnam, you have operations in Burma, Cambodia, Thailand, and Laos. Would you have a recommendation for SE China?
Thank you very much again for the fantastic time that we had working with you and your team.
Almudena from Mexico

VIETNAM & CAMBODIA TOUR from Dec 27th, 2015 to Jan 3rd, 2016
Dear Lana,
we wish to thank you again for the great time we had in Vietnam and Cambodia. We remained impressed by the high quality of your services, and warm hospitality.
We would like also to thank our guides and drivers, very professional and friendly.
We hope to have the opportunity in the future to travel with you again.
Best wishes
Alberto and Susanna from Italy

Amazing Vietnam & Cambodia (20 Dec 2015 – 2 Jan 2016)
Dear Hue,
We want to thank you again for organizing such a great trip for us to Vietnam and Cambodia.
To start with – you did an amazing effective job planning it all based on my very basic input and just a few back and forth emails. We all felt very well taken care of throughout the trip, and were of course surprised by the thoughtful gestures of an anniversary cake, and you stopping by with gifts. You, the guides and drivers, but also the hotel staff etc. all made us love both countries and definitely want to return one day.
A special note regarding the Pool & Palms Hotel in Siem Reap that maybe helpful: we loved it. It is great for folks who want to chill with safe food and drinks (they get even the ice cubes and water for coffee from a factory) after the bustling activities in Angkor Wat and Seam Reap. Only a short Tuk Tuk ride or 10 minute walk from town. Great hosts who are also very engaged in humanitarian work, and were able to tell us so much about the culture and development the last 5 years.
Feel free to use the following text as official reference for Travel Vietnam/Travel Cambodia:
Travel Vietnam did an amazing job organizing the perfect trip for our family of 4, including our 2 teenagers. We booked the flight from/back to the US ourselves, but everything else – from pick up at the airport, to drop-off at the end was organized by Travel Vietnam – based on an initial simple Email that included our basic ideas of where we wanted to go, and some personal requirements like vegan food, or being close to a catholic church at Xmas eve. The drivers all made us feel safe, and the guides in Hanoi and Siam Reap spoke very good English, and quickly understood our interests and answered hundreds of questions from daily living to history and politics. They showed us so many details no guidebook could have helped us find. Yes, we visited many sites that all tourists would go to, but also got exposed this way to special places and experiences that we would have never found ourselves. Hotel choices were perfect (great location, clean and family appropriate). We are planning to explore more of South East Asia in future years, and will definitely engage Travel Vietnam again. Thank you! (Susanne & Matthias, Bellevue, USA).
Kind regards,
Susanne & Matthias from USA

Vietnam Discovery - 14 Days/ 13 Nights from 17 Dec – 30 Dec 2015
The tour was amazing. Mua Nguyen was very helpful putting together the package. She was always very helpful, responded quickly to my questions and concerns. The tour of Hanoi was very informative, Sapa was amazing. Our guide was very knowledgeable and helpful. The trains were comfortable. Our guide in central Vietnam was knowledgeable but his personal stories were long. The hotel in the delta was very nice but the breakfast was very low quality compared to the rest of the hotels. The guide was great. Thank you for a wonderful introduction to your country.
Olga Hernandez & family from USA,

Myths & Mountains of North Vietnam - 6 Days/ 4 Nights from 24 Dec – 29 Dec 2015
Hi Mua,
I have no idea to improve your quality because you are already perfect!
Ms. Miyo Kobayashi from Japan

North and Central Vietnam Discovery - 8 Days from 21 Dec 2015 - 28 Dec 2015
Dear Viet,
We just want to thank you for the most amazing vacation you could possibly arrange.
All the guides Wong and Nien today were fantastic and felt like our friends looking so closely after us. You couldn't have picked the best of the best!!
We will do our best to push business your way as the people of Vietnam truly deserve to prosper!
We just wish we stayed in Hoi Ann area more not enough time as Spring said in the beginning. We are going to miss Vietnam especially the people very very much thanks to your company and we hope to stay in touch with you also.
All the best and thanks a million for all your good work, most appreciated!!
Jacob and Angela from Israel

Christmas Holiday - 6 Days/ 5 Nights from 23 Dec – 27 Dec 2015
Hi Mua,
Our travel guide Lam was simply amazing! He was very knowledgable and wonderful with our very energetic children. Our youngest son also has multiple food allergies and Lam helped with ordering all of his meals so he could eat safely. For our family that is always a very important and necessary thing. The only downside was I wish we could have stayed longer:)
Mrs Jennifer Nodine & family from USA

Vietnam Discovery – 14 days 13 nights (12 Dec – 25 Dec 2015)
Dear Nga Vu,
This was one of my best trips at a great value. I have visited and or lived in 39 other countries as an adult and was pleasantly surprised on how this tour was organized and all the people involved. You have a great team and my only regret is that I did not have more time to stay in Vietnam longer. I received a catalog of all your tour packages and will highly recommend and friend or family to try your tour company. Thank you for the great experience,
Daniel McKinnon from USA

A Glimpse of Vietnam 09 days 08 nights from 13 Dec to 21 Dec 2015 Gracie D,
This was an extraordinary holiday for us. We looked forward to each day and enjoyed every minute.
Mrs. June Steenekamp & Family from South Africa

Dear Thuy,
Now that we are finally adjusted back home, I wanted to personally thank you for the excellent service we received through your organization and by your personal attention to our needs through out the entire trip.Thank you and hope to contact you again for a future Asian vacation. We may be interested in Myanmar, Laos, Cambodia next time.
Wishing you all the best for the New Year.
Thank you.
Evelyne and Karl Winkelmann from France & United Kingdom

Vietnam & Cambodia Discovery from 22 Nov to 09 Dec 2015
Our travel consultant Anna Trinh did an excellent job with our communication concerning our enquiries which was a big factor in choosing Travel Vietnam. Could not fault the tour with hotels or food. Very happy experience travelling with your company
Thanks & best regards,
Mr. Tony Fok from Canada

LAOS & VIETNAM DISCOVERY (20 Nov – 08 Dec 2015)
Dear Thuy Do
We were so pleased at the promptness and courtesy extended to us when met by the guides at each location. All guides were very professional. There was occasionally a language barrier but usually a minor detail. Going with this tour allowed us more time and energy to enjoy the countries than if were to do it on our own. It was so nice to meet Thuy- such a sweet lady!
MR. SCOTT MILLER & PARTNER from United States

Vietnam & Cambodia discovery from 27th Nov to 8th Dec.
Dear Mary
Thank you for your help all the way along our journey. We enjoyed our visit in Vietnam and Cambodia very much and will recommend it to our friends. I will also recommend your services to organize those tours in the future.
Thanks again and have a wonderful holiday as well,
Robert Tamari from Israel

Vietnam, Cambodia & Thailand – 14 days 13 nights ( 19 Nov – 2 Dec 2015) Dear Nga Vu,
Thank you very much. We had a wonderful time and I miss your country already! What is the best name for your company to leave feedback on Trip Advisor?
I have already recommended you and your company to friends. I will be back, hopefully soon.
Adelle from USA

Sapa Explore 3 days (28-30 Nov 2015)
Dear Vicky
Thank you for your email.
We all had a great time in Sapa and are now enjoying looking at our photos and telling friends and family all about our trip.
Thanks again for all your help in organising things for us.
We will certainly recommend you and your Travel Agency to friends we know who are planning to visit Vietnam in 2016.
All the best,
Noel and Denise McCutchan from Australia

BEST OF VIETNAM & LAOS (10 Nov – 29 Nov 2015)
Dear Ms Thuy Do,
Arriving at Vientiane International Airport, we have just completed a marvelous journey through Vietnam and Laos that you have organized on our behalf.
Everything has gone smooth and well and we will return home with a maze of unforgettable impressions.
We wish to thank you for all you have done and we can assure you that we will recommend you to any friend or acquaintance that intends to travel to your area.
With kind regards,
Jacob Erel + Rene Eberle from Switzerland & Israeal

Vietnam Discovery 22 days (7-28 Nov 2015)
Thank you, Vicky for arranging such an interesting trip for us!
We were very happy with the itinerary and with our guides, who were able to adjust things to meet our wishes. It was helpful to have that flexibility, especially with the children. The drivers were also very skillful and kind. We were delighted with our accommodation.
One day we hope we will be back in Vietnam or take a trip to Cambodia, Thailand and Myanmar. If so, we will ask you to make all the arrangements.
Thank you again for all you did to make our trip so successful!
Ray and Nancy from Canada & UK

Essential Vietnam 11 days 10 nights from 07 Nov to 17 Nov 2015
Hi Gracie D,
We are very pleased with the travel consultant, she has prepared all the details with professionality and to our great satisfaction. The hotels were well located in centrum of the city or town and the guides make us to taste the veritable vietnamit food. Only we can say that can be improved, and only in the center and north is the fact that in south, the driver give us cool wáter and have the vehicle refreshed when we come back from the visits.
Mrs. Immaculada Gibert from Spain

Vietnam Holiday - 8 Days from 18 Oct 2015 to 25 Oct 2015
Hi Mua.
We have some simple suggestions The drivers should be encouraged to provide chilled water. Wet wipes were a welcome addition by the south and central team, the small bin to dispose of travelers rubbish was a welcome addition by the south team. The north driver had communication difficulties with us that could be addressed by having a card showing the length of time needed for a stop and the type of stop whether to just use the toilet or for a longer coffee stop. We were particularly impressed by the south guide (and driver) who through conversation took account of our personal interests and adapted the tour to fit. His own personal sheet of common useful words was a great benefit in communicating with the many Vietnamese people we met on our journey.
The support by Mua before, during and as a final follow up in Hanoi made her an assets to our travel plans.
Mrs Pauline Wood from UK

Student adventure 6 days 5 nights - 15 Nov - 20 Nov 2015
Good morning Mary,
I hope you had a great weekend! I just wanted to write and thank you for all of your work for our trip. We are very happy with the way everything went. Your support in the set up was great, and your flexibility with all the changes and the payment was excellent! We really appreciated being able to change some things while on the trip. It worked out great!
Thinh was an excellent guide! Very friendly and well prepared. It was a pleasure working with him for the week. He was great with the students and us, had lots of little games and activities that really engaged the kids, and helped them learn about the language and some of the sites they saw. Very cool! Lana was also very helpful, and did a great job. Same for the bus driver, who did a great job getting us from A to Z every day.
We would not hesitate to work with you in the future!
Thanks Mary,
Graham Bonar
MYP PE/PRC Coordinator
Zhuhai International School from China

Passionately Vietnam 17 days 16 nights from 15 Oct to 30 Oct 2015
Throughout the trip I sent feedback to Gracie, telling her how satisfied we were. I also posted to my facebook page a recommendation for Travel Vietnam and Gracie. My wife and I were very pleased. The trip, and your service, exceeded all of our expectations.
Mr. Alex Granas from USA

Vietnam Highlights 9 days 8 nights from 19 Oct to 29 Oct 2015
Dear Anh,
We are leaving tonight after a wonderfull trip thanks to your perfect organization . We really enjoyed Vietnam country as well as the very kind welcome of Vietnamese people. Your program has been pretty rich but not too heavy. No issue at all at any point. The Hoian Beach hotel is A wonderfull place that you recommand .
I have given back the téléphone to the driver.
Thank you again for this support.
We will for sure recommand your travel agency to people planning to visit vietnam.
Best regards
Bertrand Largy from France

Vietnam discovery 17 days from 10th Oct 2015 to 26th Oct 2015
Hi Mary D,
We have just returned from our wonderful vacations in your country.
I will like to thank you and the people at Travel Vietnam for a job well done:
Hotel locations were great; guides were very professional; activities were excellent.
We really had a wounderful time.
My next trip to Southeast Asia will definitively will be arranged by you guys.
Thanks and keep up the good work
Angel Cordero from USA

ANGKOR WAT & NORTH VIETNAM (08 Oct – 16 Oct 2015)
Dear Thuy,
It was lovely meeting you and it was a real treat going with you to have the hot pot ( and frogs legs!!!!) at an authentic local restaurant.
I took over 1000 photos so I have many wonderful reminders of all the fascinating things we did.
Both Bev and I could not get over how well organised our trip was and will recommend Travel Vietnam to anyone who wishes to visit your country
The whole tour was very well planned and all the guides were such nice people, which really makes a difference
The itinerary was also so well thought out, small things like having a room for a couple of hours to freshen up ( and having breakfast) before the next leg of the journey really takes the strain off of a busy schedule. Thanks again for the present and for making our trip so special!!!!
All the Best
Dawn from South Africa
Hi Thuy
Dawn did not mention my name in her thanks, but I am sure she meant to, You gave us memories for a life time !! Thank you. I will post pictures and comments on the link you supplied and let you know once done. Once again, thank you, we will spread the word about your company and yourself in South Africa
All the best

Hanoi & Halong Bay 4 days 3 nights from 05 Oct to 08 Oct 2015
Hi Van Anh,
The trip was excellent from start to finish. The travel consultant was great - she was very patient with numerous emails etc to get the trip arranged, and always responded quickly. This was one of the main reasons I booked the trip as I was also dealing with the Swire Group (Cathay Pacific/Dragonair) and their response was not good. It was also a nice touch when Ms Van Anh came to great us on arrival from the airport. The driver was very pleasant, and the car very large and very clean (I think it was new). The driver was also very patient when we stopped for a break for longer than we should have o that we could purchase presents etc. on the way to/from Halong Bay. An excellent and very personal service. The hotel and hotel staff at the Emerald Elegance were also excellent. The boat trip was also great.
Finally, the plane was delayed for 1 hour, and the hotel staff contacted Vietnam Travel to arrange a later pick up from the hotel, which was easily arranged. It is difficult to think of any area for improvement. A fantastic trip.
Mr. Michael Auld from United Kingdom

Vietnam & Cambodia Tour from Sep 12th to 28th, 2015
We thought the whole 18 days trip from North to South Vietnam and the Cambodia was very well planned with many special and exciting adventures. Our travel consultant, Lana Vien, was always available to address any questions we might have had. She always had us as the customer first in mind to make this a lifetime experience. Hotels were great and with perfect locations.
Thanks you.

Vietnam & Cambodia 12 days 11 nights (3 Oct – 14 Oct 2015)
Dear Nga Vu,
We have arrived back home, tired but fully satisfied from the excellent time we had in Vietnam and Cambodia.
I have to share with you that this excursion was the best from all those we have organized in the last nine years, We have included these kind of activities in our programs.
We did have some problems and difficulties in Cambodia but the overall program was excellent, everybody speaks with enthusiasm about it and those who have heart of it or seen some of the photos which have been uploaded on the internet have already expressed their wish to join us in the next excursion.
Today we had the Red Cross BBQ at the President’s house with the presence of more than 400 people and not only many of the participants who were present, but also nearly everybody was referring to the trip.
One of the comments the group members made, was the excellent organization and the main reason I am communicating today is to express my sincere thanks for your cooperation, all your input in the preparation of a successful program and my congratulation for your valuable input in putting together an excellent program. I would also like to thank you for your willingness and patience to always respond eagerly to my many and pressing demands, as well as the understanding you have shown with the fortunately few problems we had during our stay.
I would also like you to convey our thanks to all your staff who have helped in making our excursion an unforgettable experience.
Best regards to you and also Sunny,
Takis from Cyprus

Vietnam Honeymoon 23 days 22 nights from 11 Sep 2015 to 02 Oct 2015
Dear Van Anh,
We want to thank you for organizing the most amazing trip for us in your country. We had the best time E-V-E-R!!!! Every thing was so well planed and on time! We felt like we had done a bit of every thing we wanted to do, in the right balance and with no worries at all.
Thank you so much and we will definitely recommend your service and your country to family and friends.
Natali & Gonen from Israel

SAPA & HO CHI MINH DISCOVERY (18 Sep – 23 Sep 2015)
Hello Thuy Do,
I would like to thank you for the tour to SAPA and also to the city Ho CHI MNIH.
We had a great time in Vietnam, the tour guides and driver were very good.
Can you provide a tour guide for Bankok for one day tour on the 27/09/2015?
Gilad Horvat from Israel

Hello Thuy
Thanks for write
For days I wanted to send an email but I've been busy .
We had a good trip back , but very long....
We are now working hard
It was a great pleasure meeting you
The truth is that we had a wonderful trip in a few days we met a lot and everything we saw loved
Excellent service agency .
Transport , punctuality , organization, guides, very good hotels , we are very grateful and happy to have had the opportunity to see your beautiful country.
Thank you very much for everything and I hope to see you soon in Chile !!
Many greetings
Nurit from Chile

Saigon & Nha Trang 6 days from 11th Sep 2015 to 19th Sep 2015
Mary, just a quick note to thank you for your organising of transfers etc. Everything went extremely smoothly. We definitely will return to complete a full Vietnam tour in September next year, as I have to return for some denture work. I will be in touch in New Year to get quotes and organise. You have been extremely helpful.
Mr. Allan Brodie from Australia

Essential Vietnam 12 days from 13 Sep to 24 Sep 2015
Hello Van Anh!
Thank you for the follow up email. I will most certainly leave feedback regarding our vacation. I wanted to say a few things to you...
First, I want to thank you for all the work you put into our trip. We changed our itinerary so many times while we were there, and you never hesitated to accommodate us.
Second, I really enjoyed the journey. Vietnam and Cambodia are absolutely beautiful, as are the people. In Saigon, I had the opportunity to meet people at the bird park and at the locals' market, away from the crowds. I felt a connection to this place my mother once called home.
Finally, I would highly recommend your services to my friends and family. I am interested in coming back to Vietnam and neighboring countries in the very near future, and you can be sure that I will be contacting your company.
Thank you,
Ms. Elizabeth Stover from USA

Best of the North 5 days 4 nights (21 Sept – 25 Sept 2015)
Hi Ms. Nga Vu,
My Family and I travelled to Vietnam from the 21 of September till the 25 September. We had a good and interesting time in Vietnam. We would like to thank the entire team of Travel Vietnam for their professionalism. This can be seen in their itinerary that was put together according to our needs. Once again we would like to thank the travel consultants Ms Huyen Dinh, Ms Nga Vu, the tour guide Mr Sunny and not forgetting the tour driver Mr Teck. Keep up the good work and professionalism. We will definitely recommend to our family and friends. See you in the future.
Rishi and Family from Malaysia

Vietnam and Cambodia Discovery 12 days 11 nights from 10 Aug to 20 Aug 2015
Hi Gracie,
We found 'Travel Vietnam' site on internet and i send inquiry to two other travel agent in Vietnam also . Only Miss Graci reply quickly and she help us out to create one of best vacation we have took ever. She is very promt ib response, and very knowledgeable. i will highly recommend any one who want to Travel Vietnam and Cambodia should contact her Miss Graci is best Thank you Miss Graci.
Mr. Manoj Patel from USA

Highlights of Vietnam from 14 Aug to 20 Aug 2015
Hi Trinh,
A brief note before departure from Australia back to Italy. I would like to thank you very much for your brilliant work in organizing our tour in Vietnam. The tour was fantastic, everything was organised properly and the places we visited were exceptional. I will use again your organisation for future trips and meanwhile I will recommend your agency to friends wants to visit Vietnam.
Thanks again
Best regards
Dr. Angelo Reggiani from Italia

Vietnam at a glimpse (Honeymoon Trip) - 9 Days - 13 – 21 Aug 2015
Hi Viet,
A very professional company who made our trip one to remember. Excellent communication from start to finish through email and phone. All the guides were friendly, spoke very good English and knew what they were talking about. The level of comfort on our trip was excellent and I also am grateful for the skill level of all drivers. Accommodation and food was 4-5* at the least if not better. I would highly recommend this company to anyone.
Mr. Ronan & Mrs. Joanna from Ireland

Best of Cambodia 10 days 9 nights (4 Aug – 13 Aug 2015)
Dear Ms. Nga Vu
We returned to Italy.
I want to share our satisfaction with your travel arrangements.
Mr. Tola in Siemrep deserves a special mention for their professionalism, commitment and cultural preparation; very good both he and the driver, always on time, polite and kind.
Mr. Tola is also an excellent photographer. :) !!
In Phnom Phen we were only one day but even there the guide and the driver were polite and prepared.
Thank you and good luck for your agency
Best Regards
Nando and his family from Italia
PS: please congratulate with Mr. Tola!

Biking North Vietnam - 3 Days - 27 July to 29 July 2015
Hello Viet
We are back in Belgium! We had a good journey home after 3 weeks traveling in Vietnam.
After we met you in Hanoi we visited Sapa, Hue and Hoi An. We enjoyed it very much. I think we made a good choice to go to Vietnam for an introduction in Asia.
I already filled in the E-survey and one of these days I'll take some time to do the same on the Trip Advisor.
Thanks again for the interesting trip to Mai Chau. It was a lovely experience.
And also a lot of thanks for the presents, we appreciate it very much!
It was also very warm in Belgium when we arrived here, so the difference with the Vietnamese climate wasn't too big!
Greeting from us all
Gert, Carl and Niels

Mai Chau & Ninh Binh Escape 3 days 2 nights from 21 July to 23 July 2015
Hi Mua,
The travel agent, guide and driver were excellent. IT was the first time we travelled in this way and we were very pleased with the service, suggestions, help and information they provided us with, before and during the trip. The reason I rated the hotels a 7 is because the hotel and lunch in Mai Chau were really excellent and the hotel in Ninh Binh was rather poor, compared to Mai Chau. We understand that they both are 3-star hotels but the difference between the two is enormously. We also understand that it is harder to find a similar hotel in Ninh Binh. For one night it was ok. All in all we really enjoyed the trip, visit to Mai Chau and Ninh Binh and most of all the service and expertise of your staff!!
Many thanks,
Mrs. Angèla Abbo from Netherlands

Vietnam & Cambodia discovery 11 days from 13th Jul to 23rd Jul 2015.
We had a wonderful time…thank you! We learned a lot, and a had a wonderful experience everywhere we went, and we felt safe. All the guides were knowledgeable and professional. We have made it home safely and we are having so much fun sharing our experience with our family through pictures and things we purchased abroad. Thank you for making the process seamless and for all your help to make things work out for us!
Larissa & Sofia Roux from Canada

Best of the North - 6 Days from 9 July 2015 to 14 July 2015
Hi Mua.
I apologize for the delay in our review. However, we absolutely LOVED using Travel Vietnam. Mua Nguyen was incredibly helpful and accommodating. We had never used a travel agency before and this exceeded our expectations. Mua went back and forth with us several times to ensure we had the trip that we wanted. When we met her at the hotel on July 9th she was incredibly kind and comforting. The gift for my husband’s birthday was way over the top. Our tour guide was knowledgeable and we felt comfortable with him at all times. We have already recommended Travel Vietnam to friends who are currently working with the agency to plan their trip. We will be looking to go to Cambodia eventually and will definitely be reaching back out for assistance. Thank you Thank you Thank you!
Best regards,
Mrs Kelsey Flannagan from USA

Vietnam Family Vacation – 16 Days - 12 June – 27 June 2015
Dear Viet
My family had an exceptionally good time in Vietnam with the help of an extra ordinary person Mr Viet. His professionalism can be seen in the work he put together for his clients. He continually kept in touch with us throughout our trip and assisted us in many ways possible whenever we required assistance. We are grateful to have booked with Travel Vietnam , keep up the outstanding performance MR VIET you will definitely reap the rewards in the future.
Mrs. Raakhee & Family from South Africa

Vietnam Insights – 14 Days - 24 May – 06 June 2015
Thx to Mr. Viet,
We had a magnificent trip to Vietnam. Everything was organized perfectly. Thx a lot Mr. Viet, you are a great person! Excellent guides (except the guide in Central Vietnam), beautiful tour, seen some amazing scenery, lovely people, great nature. We could recommend Travel Vietnam to a lot of people. 10 for organization!
Mr. Koen Decelle from Belgium
Dear Viet,
Xin chao J
I got home finally last night at 10:30 pm (5:30 pm Vietnam time) after a long flight and train journey.
I wanted to thank you personally for your very kind and friendly welcome to Vietnam. You have certainly also contributed in our great trip to your beautiful country. You have arranged everything very well, even beyond our expectations.
I also wanted to thank you very much for the dinner and the gifts you have given us. I still feel embarrassed that you have also paid all the drinks. I wish I could return the favour for your very kind hospitality.
Later this week, I will complete the evaluation forms and I will also send your email to Koen so that he can do the same.
It was a great honour to meet you and THANK YOU SO MUCH J
Best regards from Belgium,

North Vietnam Holiday – 6 Days - from 21 May – 26 May 2015
Dear Viet Nguyen,
All the necessary information’s were provided by Sales person and he replied all my queries very fast and he tried his best to accommodate all my requests and I was really happy to interact with him and If I prefer to come back again to you, it will be because of Mr.Viet Professionalism and the way he treat customer.
Mr. Sathish Kumar & Family from India

South & Mid Vietnam Discovery - 8 days/ 7 nights - 18 - 26 May 2015
Dear Mua Nguyen,
I would like to add my appreciation for Ms. Mua, who patiently designed the tour as per my taste and was enjoyed by my family and also our tour guide in South Vietnam, Ms. Hueng, she was remarkable, friendly, knowledgeable and made our trip very interesting.
Thank you Travel Vietnam!
Mrs. Thelma Dsilva from India

Vietnam Holiday – 5 Days from 12 May to 17 May 2015
Mr. Viet and his entire team are so professional and customer friendly. Thanks to Travel Vietnam's professional culture.
Mr. Ramesh Rangamani from India

DISCOVER MEKONG 9 days/ 8 nights from 4th May 2015 to 12th May 2015
We are now home from our trip and trying to get back in routine.
We really enjoyed our trip.
Our guides and drivers were all very good. We would like to give extra praise to our guide and driver in Viet Nam. Our guide Lucy(American name) and our driver Chu were exceptional. Lucy always went above and beyond what she had too and was particularly helpful in every way. Chu our driver was an excellent driver and very skilled. One thing we would like to mention is on Day 7 in Siem Reap the drive to watch the sunset from Phom Krohm Mountain is not a drive - but a very steep long climb up hundreds of stairs and steep mountain road, not something a tourist would want. We would never do something like that again. We also want to thank you for all the attention that you gave us throughout our trip.
Thank you
Virginia Humphrey

Vietnam Discovery 15 days 14 nights from 01 May to 15 May 2015
Hi Gracie,
We had a wonderful time in Vietnam. Everything was executed to perfection. Our holiday was lovely and I wanted to thank you personally for organizing an amazing trip for us :)
Warm regards,
Anisha from India.

MEKONG DISCOVERY (05 May – 15 May 2015)
Dear Thuy Do
We were very impressed with Travel Vietnam. Everything ran very smoothly during our trip, and the drivers and guides were all excellent. We liked that we had telephone contact numbers in case we had any problems, luckily we didn't. The guides were knowledgeable and professional and we were very impressed with them. We also liked the flexibility when designing our itinerary. Live chat experience was good, and when we changed our itinerary several times and when we had questions Ms Thuy Do responded very quickly indeed, and she was very patient and helpful. Travel Vietnam service exceeded our expectations.
MR. ROGER GARDNER & SPOUSE from United Kingdom

Luang Prabang & Vietnam Discovery 12 days/11 nights from 24 April to 5 May 2015
Dear Mua Nguyen
Thank you all for everything, especially for making the changes to our itinerary at the last moment. Mua Nguyen is an excellent sales representative and helped us create a fantastic itinerary for our vacation in Laos and throughout Vietnam. I know it must have been very difficult to make changes to our itinerary with so little time, and I'm thankful you allowed us to see the beautiful area of Hoian.
All of the guides and drivers were great, accommodations were lovely, and Katherine and I have had a pleasant and memorable vacation, thanks to you!
I'll be sure to recommend your company in the future for any potential clients visiting Vietnam.
Mr. Kelvin Chang from USA

Essential Vietnam & Cambodia 12 days 11 nights from 20 Apr to 01 May 2015
Dear Van Anh
I am exceptionally impressed with the service from your travel agency. My friend and I were in Vietnam and Cambodia for 12 days and during this time, our tour guides and drivers were excellent. The guides were always punctual, pleasant, informative, good sense of humour and always very considerate and helpful. I would strongly recommend your agency to anyone and I wish you all the best as your hard work is paying off and you have a very satisfied customer.
Ms. Elham Asgari & Ms. Ladan Sharifi from UK

Vietnam Discovery 15 Days from 17th April 2015 to 1st May 2015
Dear Mr. Minh Dang,
We are back home in Belgium.
We thank you and Travel Vietnam for the professional organization of our 15-days tour from North to South Vietnam. All travel organized by Travel Vietnam, internal flights, train, boat, cars were well organized. Hotels, restaurants and excursions were well chosen. Guides and drivers were top professional. In particular, we are very thankful to the guide in Hue and Hoian.
The presents we received from Travel Vietnam given to us on the first day by yourself have survived the long travel from Vietnam to Belgium and have now a nice place in our home.
Thanks a lot to everybody and when we will travel again in Vietnam or countries in with Travel Vietnam is operating we will contact you and Travel Vietnam again.
So long !
Belgium, May 2, 2015.
André Boelen / Eugenie Theunissen from Belgium

Grand Vietnam 18 Days 17 Nights from 06 Apr to 23 Apr 2015
Hello Gracie,
We would like to thank you for organising our trip to Vietnam. We had a wonderful time touring your beautiful country and will choose your company again if we come back.
All the guides, drivers and tours we had were very good and the hotels you chose were well located and all of a very high standard.
Thank you for getting us checked in for our flight when we were late leaving Hanoi. We really appreciated the dinner you organised for us in Hoian.
Thank you for the use of your phone, it was good knowing that we could contact you or the guides at any time. It has been an enjoyable experience dealing with you and your company and we shall recommend you to our friends and family. Thanks again,
Peter and Angela from Australia

Hello Thuy,
Sorry for the confusion in regards to my low food rating.
The staff attempt to please us was outstanding! As you know, my family has many dietary likes, dislikes and intolerances. I gave the 5 rating because we didn't love the food. However, it is our personal issues, not lack of effort on the Aphrodite. Perhaps I should have clarified in the comment section.
Our trip to your country was amazing. I have already passed on your name and our itinerary to a friend. We can't stop talking about how much we enjoyed our trip... Everyone was so nice and helpful! I hope to return some day.
I hope that clarifies any questions or concerns.
Take care,
Sarah from United States

Grand Vietnam 21 days 20 night - from 29th March 2015 to 18th Apr 2015
Dear Minh Dang,
It was extremely well organized trip, I enjoyed every moment. two guides were especially good: lady in Saigon and young man in Hui and Hoian. Most of guides speak very good English. Every driver and guide were on time and I never waited for anybody. Drivers are calm and practice safe driving in chaos of Vietnam traffic. I felt good and safe all the time. Vietnam people were pleasant and genuinely nice. Mobile phone was nice touch. Cooking classes in Hoian were good although I was resistant to go at the beginning. Mekong delta tour was very nice, especially tour with small boat without motor. Cities are clean and with lot of green. Food was unbelievable, both in small cheap restaurants and expensive ones.
A few meals organized by Travel Vietnam were also very good introduction into fine Vietnamese food. I would include more colonial parts of Hanoi and Saigon, they are part of Vietnamese history as well (like Rex or Opera in Hanoi and Saigon) I hope to go to Cambodia and Myanmar in 2 years and I hope to use the same agency. I just want to repeat that Mr. Dang was very professional in responding to my mails and listening to my concerns and interests His final offer was perfect match to my interests and financial abilities.
Ms Elizabeth Protic from Canada

Vietnam at a glimpse 8 days 7 nights from 08 April to 14 April 2015
Dear Mua Nguyen
We enjoyed our trips very much, Mua was great in planning, communicating, and execution. We did a lot in a short time and could not have asked for a better plan. The guides were great in English and in their knowledge. The drivers were amazing to go from point A to point B without an accident!! Especially our driver in Hanoi who had to drive for 9 hours. as for suggestions: In cases when the drives are a few hours, it would be good to plan something small for the middle in order not to drive for so long at once. There is so much to see (even an ordinary cafe is interesting to us western tourists).
Mr. Farshid Arman from USA

Passionately Vietnam 15 days 14 nights from 31 Mar to 14 Apr 2015
Dear Gracie,
Hani, Meshi, Tal and I would like to say THANK YOU for your wonderful trip!!!
Thanks for your excellent care of us these past 15 days.
The guides were very kind and professional and the drivers were careful, safe and polite.
We appreciated your help and support any time we needed (Hani's room at Noble Hotel, Canyoning Tour in Dalat...)
We shall never forget this fascinating tour.
VIETNAM is great and beautiful!
Best wishes for the future.
Hani and Gili
Meshi and Tal

Highlights of North & Central Vietnam – 15 Days - 31 March – 14 April 2015
Our Travel consultant Viet Nguyen was so helpful from the very start. He promptly answered any questions we had and produced an itinerary exactly as per our requests. He was an absolute pleasure to deal with and we look forward to dealing with him and Travel Vietnam again soon. Thank you Viet for giving us a trip of a lifetime. Because of you - we’ve had an amazing travel experience and we’ll be sure to recommend you and Travel Vietnam to friends and family that wish to travel to Vietnam and other parts of Asia.
Jamie & Helen Simpson from Australia

Vietnam & Cambodia Tour from Mar 26th to Apr 9th 2015
Dear Lana,
Thanks very much for organizing our most enjoyable visit to Vietnam and Cambodia. Everything functioned very well and we want to come back. Happy to hear that our small gift could be of use. We will fill in the feedback report.

Best wishes to you Lana from Lars and Ulla - Sweden

Vietnam Insight Tour from Mar 21st to Apr 5th 2015
Dear Miss Lana,
Thank you for your email and all the help during our trip. We really enjoyed our holiday in your beautiful country and will certainly try to come back.
I've done the E-survey and also advised my sister who will be travelling to Thailand in a couple of months, to contact the office in Bangkok.
Best regards,
Sandra Hoeben from Netherland

Cambodia & Vietnam Discovery 15 days 14 nights from 21 Mar to 04 Apr 2015
Dear Van Anh
We are highly greatfull for a wonderful tour. We experienced a highly professional planned and executed tour. The various day trips were exiting and gave us an insight in culture and peoples way of living we do not expect a none local travel agency could provide. We will recommend your agency to friends. Thank you so much Anna aabo with family.
Mrs. Anna Aabø & family from Norway.

Hanoi – Halong Bay – Hoi An – Hue – Saigon – Bangkok – Phuket - 17th Mar to 31st Mar 2015
I can't believe how intricately and successfully our trip came together - it truly was a trip of a lifetime for us.
Mary D was so understanding and quick to follow up on all of our communications. She was always willing to make adjustments to our itinerary and give us reliable suggestions when needed. Plus, we were extremely surprised when she actually met us at our first hotel prior to us heading off with our first guide - this was extremely impressive to us and made us feel so comfortable, especially since all of our communications until that point had been through email. It was a delight to put a face to a name, meet Mary and give her a hug and shake her hand for all the hard work she put into our trip. She was also available throughout our trip when we had random questions. On top of all that, our guides in ALL regions were AMAZING - they were extremely knowledgeable and excited to share their culture with us.
It made such a difference for us to have private guides and not just be part of a huge group - we felt like we got to know each one quite well. The only suggestions I can think to make are... it'd be nice to get a list of helpful words or phrases in the native language, and a list of anything important and customary to cultures ahead of time - like how people greet one another, proper manners, proper dress, etc. I think that's it though - all in all we'd do this trip again right now if we had the money!!!
Joanna & Mike Chappell from USA

Vietnam Holiday 11 days 10 nights from 19 Mar to 29 Mar 2015
We are very happy that we used Travel Vietnam for our recent trip in March, 2014. From the very beginning, Ms. Van Anh, our travel consultant, was extraordinarily professional and helpful. She was timely in her replies and quite flexible in accommodating our family's particular needs (diet, train vs plane, schedule, etc.,) Also, when we had a few problems pop up, she was quick to remedy the situation for us - at no additional cost to us, a huge surprise - so that we were firmly certain of our future bookings with Travel Vietnam to other countries! Thank you Ms. Van Anh! : ) The tour guides, Tao, Mao and Lin in particular were FANTASTIC! Very knowledgeable, interesting, fun, flexible guides who were all very committed to our family having a great time! Thank you guys - you made our trip terrific! The food overall was good. We have some tricky personal diet issues and frankly we were worried about options for us in Vietnam. We would say that we had many enjoyable meals while there. We had asked for 4-star or higher accommodations. Overall, the rooms were quite good. I am not sure I would say they were all 4-star. Some were maybe 3.5-star. We are so pleased we booked through Travel Vietnam and look forward to utilizing your services for our trips to Thailand, Cambodia, and Laos. And hopefully another trip to Vietnam! Thank you Ms. Van Anh, Tao, Mao, Lin, our drivers and Travel Vietnam!
Cheers, The Subramanian Family from USA

Vietnam Gourmet from Mar 15th to 29th 2015
Dear Ms Lana,
Thank you for your email and we will complete the survey on-line. It was a pleasure to meet you too in the Liberty Hotel. We had a wonderful vacation in your beautiful country. We both have enjoyed the sight seeings, the contacts with your rich culture and the first class service we received from all the guides and drivers. Everything was perfectly organised. Thank you for your service.
Kindest regards,
Raoul & Lorraine from Netherland

Essential Vietnam 10 days 9 nights from 19th March 2015 to 28th March 2015
Dear Minh Dang,
The trip was excellent. The only downfall with the content is that while in South Vietnam we wanted to go to the Cu Chi Tunnels and that was not part of the itinerary. We did not receive an evaluation form for our tour guide in Northern Vietnam but she was beyond amazing! She took us to places we really wanted to see and try food and new experiences that we requested. Her English was excellent and we couldn't of asked for a better tour guide. Our accommodations were much better than expected and the entire set up and planning was amazing! We loved Vietnam and only have great things to say about it because of you. When we go to the surrounding countries we will definitely use this group.

Vietnam Holiday – 8 Days - 20 March – 28 March 2015
Hello Mr. Viet Nguyen
From the sunny state of ISRAEL
Now that we are back home and relaxing from our trip to Vietnam and Bangkok,
We have time to think, absorb and enjoy our vacation to your wonderful country.
We cover many places, a lot of experiences, and got to know a bit of your rich culture,
The hotels you choose were excellent and the boat in halong bay was like a dream. The restaurants, the drivers, were very good. We cover a lot of places in a short period of time. This could happen thanks to your and your office staff skill and prompt planning.
We learned much of your country, history and the terrible war you experience, from your able guides especially Sunny in Hanoi and Boy in Saigon.
For sure we will recommend you and your agency to friends that will ask our opinion – how to get around in VIETNAM. I hope that one day we will meet again.
On behalf of Mr. Ackerman Mr. Fishbain Mr. Shahar and myself from Israel

Best of the North 6 days 5 nights from 21st March 2015 to 26th March 2015
Dear Minh Dang,
Tour guide should more aggresse (exp. we have to ask what is that building then he'll telling us, no ask no answer). The street food tour should more clear let us know where will going and what kind of food will eating. like how long need walking, specially our tour most is woman and age 60+ should not walk to fast. For travel consultant Mr. Minh Dang is very quick respond all the questions and spend lot the time to us to complete the package. very luck have chance work with him he make us have unforgettable trip, Thanks again Mr. Minh Dang.

Highlights of Vietnam 15 days 14 nights from 9th March 2015 to 23rd March 2015
Dear Minh Dang,
We have all got home safely and all of us would like to thank you for organizing a fantastic holiday for us which was perfect from beginning to end. As a bonus Emirates upgraded us to business class on the Saigon- Dubai leg of the journey! we hope to be back again next year and in the meantime we will recommend your service to anybody wanting to holiday in south east Asia. Once again many thanks.
Best regards ,
David Holdgate from UK

Highlights of Vietnam 9 days 8 nights from 11th March 2015 to 19th March 2015
Dear Minh Dang,
A wonderful trip. We appreciated the upgrade, use of a cell phone, knowledgeable guides, consistent communication leading up to the trip, and flexibility to make changes to the itinerary. Payment was easy and secure. A suggestion is to make the name/ownership of the company more clear. We almost didn't book because we were confused by the number of titles the same company seemed to have.

Sapa Adventure - 13 Mar 2015 – 16 Mar 2015
Dear Ms. Nga Vu,
I am back in Hanoi. Everything went well. Ms. Phan San May is a great tour guide, very knowledgeable about her region, traditions, agricultural production etc. Speaks good English, is modest and is willing to adjust to client’s needs. I would recommend her for any tours in the future.
Andrzej Kwiecinski from Poland

Vietnam Discovery – 12 Days - 04 – 16 March 2015
Good morning Viet Nguyen,
A moment before we leave Vietnam, we want to thank you for everything, your excellent plan, your care all the way, all the guides, the phone, care for Oded, everything,
We definitely recommend you to our friends.
Best regards, we will let you know when arrive
Monica Averbuch from Israel

Vietnam, Laos & Cambodia - 20 Feb 2015 - 11 Mar 2015
Dear Ms Nga Vu
My wife and I would like to thank you for arranging a most enjoyable trip
Vietnam is an fascinating and beautiful country, the people are universally friendly and warm, and due in no small part to your efforts we were able to sample a great variety of its culture.
Each one of the eleven tour guides were top notch; the ten different hotels and each had their own identity and charm, and the drivers and their vehicles were excellent and we were always relaxed and safe in sublime comfort.
I travel extensively on business and always arrange my own travel and accommodation; this is the first time on a vacation that my wife and I have used an agent such as yourself to make the arrangements and I must say it has resulted in one of our best trips ever. Vietnam itself has lot to do with the pleasure of it all but in addition, being met at each airport, chauffeured in comfort, and guided at a tempo that suited us perfectly, has meant no distraction and complete freedom to relax and enjoy ourselves without thinking once about the clock or the calendar until the end of the trip when we were sad to leave.
Thank you again Ms Nga Vu for a great vacation.
Bob Kennedy from UK

Vietnam & Cambodia - 18 Feb 2015 – 8 Mar 2015
Dear Ms. Nga Vu,
Our trip is over. We are back at home, quite well. We really enjoyed our Mekong River cruise, Halong Bay, and all of the sites we visited. You did an exemplary job arranging it for us. The hotel accommodations were perfect. All of the guides were great. Please give our thanks to Tan. We will keep very fond memories of Vietnam. If you should ever come to Los Angeles, we would hope to see you and show you around. Thank you for the lovely gift and for arranging such an enjoyable tour for us.
Dr. Robert and Carole Foran from USA

Grand Indochina Tour 22 days 21 nights from 15 February 2015 to 08 March 2015
Good morning dear Van
We arrived safely at home yesterday morning and we felt just happy: Everything was perfectly organized by you and your office! The guides and drivers were outstanding (with two small exceptions: the driver in Da Nang and the guide in Mandalay). The punctuality of all people was like a swiss watch. The whole program was of great variety and eventful. We have only one wish: Maintain this quality and your standard of work!
It was a very great pleasure to meet you and your colleague in Hanoi and we estimated this get-together. And thanks again for your tasteful presents!
We intend to travel again to Indochina – not next year, but in the near future. We will choose again YOU and Travel Vietnam for the whole organization. Promised!
I wish you all the best and if once you come to Europe, please let us know: You will be our guest(s) as long as you like. We will show you Switzerland (including snow). Again: Promised !
Best regards
Peter from Switzerland

Vietnam, Cambodia and Thailand - 11 Feb 2015 – 26 Feb 2015
Dear Ms. Nga Vu
Excellent tour and we were met on time at each place with a guide and driver. There was not one mixup and the trip was wonderful.
Elizabeth Benoit from Canada

Grand Indochina Holiday 22 days (6 Feb – 27 Feb 2015)
Dear Ms. Nguyen Hue,
We are now back at home after the great trip, still digesting the experience we had and downloading thousands of photos from our cameras.
We want to thank you very much for your very valuable help in planning the trip, in the guidance and ideas you had to improve and optimize our itinerary.
We also want to thank you for your assistance during our trip, starting from the cellphone with pre-programmed numbers of all of our guides, the attention to any detail of the trip, the help you provided when we had difficulties during our trip (changing our guide in Sapa after the first day, quick modification of our plans in Hoi An, when weather did not allow the visit to Bana Hill and we changed to a cooking class instead and the addition of Buddha Park to our itinerary in Vientiane due to early arrival and late departure).
The service was perfect. The hotels were good to very good.
The hotel in Sapa was exceptional: they kept our suitcases for the days we were on track between the villages, gave us a temporary room to take a shower and change before getting back to the night train to Hanoi and also prepared for us boxed meal for the train. I do not know if this was pre-paid by your company or it was included in their service - we highly appreciate it anyway.
You wrote that you had no past experience with Mulberry Boutique Hotel in Siem Reap and we must say it was an excellent hotel: the room was very nice, friendly and warm staff and great location, 5 minutes from the night market and 10 minutes’ walk from the old market. We enjoyed it very much.
All the hotels provided in our trip were fine for our needs and expectations.
Most of the guides were excellent, friendly and with lot of knowledge about the history, nature, culture, etc. and could answer our vast number of question and our great need to learn and know about the people’s life.
Our guide in Hanoi, Mr. Kuah was very good; he actually got to understand our set of mind and provided us with a lot of information.
The first guide in Sapa, who did not meet our expectations was substituted (after we contacted you) immediately by Mr. Zoom, who was the perfect guide for the north, who told us a lot about life of the minorities in north Vietnam and took us to visit primary school and high school in the village as well.
Our guides in Hue, Hoi An, Siem Reap and Vientiane were very good to excellent.
Our guide in the Mekong Delta and Saigon, Mr. Lam was exceptional. He is a very knowledgeable person with a lot of experience. He really understood our set of mind and beyond all expectations invited us to the Tet dinner at his uncle's home. This was an outstanding experience which we will always remember.
Mentioning Mekong Delta - we somehow missed the activity of the floating market in Can Tho, although arrived there quite early in the morning. We heard from other travelers that the market was very active at 6 am, but after 7am - there were only 3-4 boats selling watermelons.
In Luang Parabang we had two guides: the guide that picked us up from the airport, with whom we had language communication problems could not be with us on the following day and was replaced by Ms. Tuli, a great guide, who spoke very good English and understood our requests and way of thinking. On the way to Pac Ou caves we stopped at a small village that was making dried river weed sheets with garlic and tomatoes. We were the only tourists there, with no souvenir shops and no tourist traps. We toured the village and visited the school; we also brought toothbrushes and tooth paste tubes and distributed them as presents to the children of the kindergarten, with the agreement of their teachers.
We asked to have Tuli for our second day as well but the local agency refused, saying she was a freelance and not the company employee and therefore they cannot let her continue with us for another day. We believe it was a matter of budget. Anyway the second day at Luang Parabang, with the water falls was very nice, although communication with the guide was difficult. It is interesting to point out the difference in the behavior of the driver in these two days: First day with Tuli – the driver was around the car, available at any moment he was needed. On the second day – we had to wait for him by the car, since he was not available and seemed to do what he wanted ant obey the guide, who managed the day.
Buddha Park in Vientiane:
This is an amazing place, of which I learned from the internet just before arriving Vientiane. This park is in a “must visit” and should be included in itineraries because of its uniqueness.
To summarize: it was a great trip and we thank you once again for your advice, guidance and services. You might include this letter or at least part of it (the paragraphs highlited in yellow) in the testimonials on your webpage. We will recommend our friends, who intend to travel to Indochina to contact you.
Thank you,
Best regards,
Idith and Hanan Schaham from Israel

Dear Thuy Do and Alan Hoang,
We just arrived home from our trip to Asia.There are not enough words of thanks for what you did in making this a once in a lifetime experience in Vietnam.We were so impressed by both you and the company's concern for detail and understanding of the difficulties that I personally have in traveling.It is never easy to comprehend really till you actually see the problems on arrival to Vietnam.The programming had to be adjusted accordingly and it was FANTASTIC. Our guide Hai was wonderful as was our driver Duc.The Hotel Gondola(contrary to the bad review in Tripadvisor )was beyond my expectations.I would ordinarily never go to a 3 star hotel but I had a good feeling that you would not lead us astray.The room was very nice and comfortable.The breakfast was excellent.
Our only disappointment as we told Hai was the first evening meal at the Wild Rice restaurant.The food was below par.I felt we were in a tourist trap.This was rectified the next day at lunch.PLEASE send me the name of the restaurant since I would like to write to tripadvisor about how good it was.
Traveling around Hanoi with Hai was fascinating experience,wether by car ,club car,or cyclo.
The Street food experience by cyclo was just right for us and was the highlight of Hanoi for us.You should expand on it more in the future.
On our trips to and from Ha long Bay we found that our driver Duc was very informative and answered any questions that arose on the trip in his good self taught English.It was a pleasure being with him.
Your choice of Aphrodite Cruise was outstanding.We had the Terrace Suite which we had not expected.The crew led by Hershey Cunanan went out their way to help me get on and off ,up or down steps whenever necessary.Our only regret was that we did not do 2 nights.It ended so fast and was SO GOOD. The food was Exemplary.
In Conclusion WE had the time of our lives.We will always recommend you and your company to every one that we know .
You are always welcome to visit us if you ever come to Israel.
Chanan and Eda Cohen
Kibbutz Ein Hashofet from Israel

Vietnam Holiday 21 Days from 6th February 2015 to 26th February 2015
Dear Minh Dang,
We had a fine but long flight back home, and are now trying to adjust to the cold whether (aprox. -2 to +3 degree centigrade in Denmark. We find help in our warm memories of the very fine tour in Vietnam you arranged for us.
Warmest regards
Lisbeth & John from Denmark

Hi, Thuy,
We are back home in Denver. We had an absolutely wonderful time in Vietnam thanks to you and Travel Vietnam. It was FLAWLESS. So many people were involved that made this trip a huge success from the tour guides to the drivers, boat drivers, great hotels and the homestay. The itinerary was fantastic and we loved all the cooking classes. Thank you again for all your hard work! Happy New Year!
Do you have an affiliate company for Thailand? We are thinking of perhaps trying Thailand next year and would definitely use your travel services again.
Thank you,
Linda from United States

Best of the North 4 days 3 nights from 13th February 2015 to 16th February 2015
Dear Minh Dang,
Just wanted to express how thoroughly impressed I was with the travel arrangements, itinerary, guides, and driver. They were all incredibly professional, courteous, accommodating, and that allowed this trip to be the very best that I have traveled on. I thank you so much for your flexibility. Please extend my appreciation to the gentlemen who assisted me.
Happy Lunar New Year!!
Liliane from USA

Hello Ms. Thuy Do
Hope you had a awesome new year and enjoyed your holidays
Everything was amazing; seen Vietnam prior new year holidays was great... colors all around. Culture very interesting in Vietnam and Cambodia. Again we love it.... Of course we left planning when we want to come back, as there is more to see...
The feedback is done...
Thank you again for your support. Also for the picture.
All the Best
Thiago and the Girls from Brazil.

VIETNAM AT A GLANCE from Feb 5th to 15th, 2015
Hello Lana
We are safely back home.
I like to thank Travel Vietnam for a great trip. Everything was done excellent, guides, drivers, tours etc. And i like to give special thanks to you. You made everything perfect, our anniversary cake was great surprise. THANK YOU Lana, you are great!! I will recommend Travel Vietnam for my friends if they are coming to Asia and want to see some real Vietnam.
Best regards
Mika from Finland

VIETNAM HIGHLIGHTS from 16th Jan 2015 to 24th Jan 2015
Good Morning Thuy Do
First of all I was very pleased to meet you in Ha Noi, sorry I was unshaved, but we had to wake up very early in Bangkok to catch the flight,
We are back now in Phuket and we had a very fine trip, want to thank you for the perfect and flawless organisation.
If we make enother trip we surely wil do it with you.
In Hanói situation of Hotel good and the guide very helpfull everything perfect
Halong Bay just perfect, the driver to the airport ws in our eyes not very good
Hoi An fabulous hotel excellent breakfast, guide more a bit of a showman and not so good
Sai Gon we had the best guide, the girl was vey organised and excellent, also the driver was the best one we had.
Th group on the Eco tour with the basket boats was fantastic, could not be better.
They did everything they could to please us and extremely friendly.
Hotel perfect situation.
Breakfast in hotel was surely perfect for oriental people, but for our type of breakfast not very much choice.
Anyway everybody was extremely friendly and were treated like kings
Wants thank you and hope to meet you again

Vietnam Insight from 15 Jan to 22 Jan 2015
Dear Lana
I have arrived at home!
Thanks for all your support.
Excellent trip by Vietnam. One lovely country!
I have recommended yours service to same of my friends at Macau and Portugal and they will contact you.
I probably will came back to Vietnam next year to visit Da Nang, Hoi An and Saigon again.
Best regards
Rui from Portugal

Vietnam & Cambodia Discovery 15 days 14 nights from 6th January 2015 to 20th January 2015
Dear Minh Dang,
Thanks for being so helpful and accommodating especially when we had a problem with one of the hotels. All in all it was an excellent trip. If only it wasn't so far away, I would be more likely to return.
Dr. Ilana Bar-Levav & Friend from USA

Vietnam vacation 10 days from 10th Jan 2015 to 19th Jan 2015.
Thanks Mary,
I have filled in the feedback form. When I next visit Asia I will definitely use your firm. Thanks for all your excellent service
Rosie Perkin from United Kingdom

Vietnam Holiday 14 days 13 nights from 3rd January 2015 to 16th January 2015
Dear Minh Dang,
We were overwhelmed by the great service of the tour! We always felt perfectly save, we saw the most beautiful places and we had wonderful tour guides. This was an amazing trip and we will always love to look back! Thank you so much for making it unforgettable! A special thanks to our travel agent Minh and our tour guide (Dang) and driver (Thang) in the north. You really offered perfect service!!! Looking back I would change just a few things: - Skip the water puppet theater - Skip Nin Bing (not so interesting and lunch place was not so nice) - Leave Chan Tho earlier (on day two the program was over in the morning right after the floating market, this was a little boring. However our tour guide took us to another place so it was ok) We will certainly recommend your company to our friends and we will surely come back one day!!!
Ms. Myriam Thiel & Husband from Germany

Vietnam & Cambodia Discovery 20 days 19 nights from 28th December 2014 to 16th January 2015
Dear Minh Dang,
This trip was perfect from beginning to the end!! We have had the best guides, hotels, restaurants anyone could ask for! All the flights were confirmed for us and we have learned so much about the country and the people that we are sure we will go back to Vietnam and Cambodia again! We want to thank the whole team for its professionalism and kindness. We recommend this company to anyone we know and will use it again to visit Laos and Thailand!
Ms. Virginie Viscardy and Mr. George Pregel from USA

Vietnam & Cambodia Discovery 16 days 15 nights from 21st December 2014 to 5th January 2015
Dear Mr. Minh Dang,
Wishing you and all the staff a very happy new year, I inform that I'm safely back home and already started work Yesterday. I enjoyed all the trip and the organization you set up for me.
I will surely use your company for my next trip to Indochina, I am planning to come again in 2 years' time, this time would like to do Laos and Myanmar together.
My best warmest regards.
Giusy Marinello from Italia

Best of Vietnam, Cambodia & Thailand - 27 Dec 2014 to 17 Jan 2015
Dear Ms. Nga Vu,
We would like to thank you for organizing a very good trip. Your company met all of our expectations and standards. The guides were professional, the hotels very comfortable and the two issues that arose were dealt with by your company quickly and appropriately. In sum, everything went perfectly. As an aside, the hotel where we stayed in Chiang Mae, the Rimley, was delightful and you might want to consider sending other clients there.
We are going to urge others to visit Vietnam and we will recommend you and your company to them.
Laurence Moon from USA

Angkor Wat & North Vietnam from 8 Jan to 16 Jan 2015
Thank you Ms Lana for providing such a wonderful vacation. You were always prompt to reply whenever I had a question or special request. I was considering tours from a few companies but ultimately chose Travel Vietnam because I was pleased with your attention to detail and professionalism. All of our guides were the absolute BEST!!! Our accommodations were fantastic and we so enjoyed all of our daily tours and activities. Everything flowed seamlessly from pick up to departure. I hope one day to visit Vietnam and Cambodia again and I will definitely being calling upon Travel Vietnam when I do. Thank you again for such a wonderful, memorable trip!!!
Lauri Khazraei from USA

Essential Vietnam from 28 Dec 2014 to 11 Jan 2015
Dear Lana
It is now nearly a week since we returned home from our vacation in Vietnam. The trip went without any problems at all. We had two great weeks in your country. This was one of the best vacations we have ever had had. Thank you very much for your arrangement, and also big thanks to all the great guides and drivers.
The part we liked best was the two days in the Mekong delta; very varied, interesting and fun.
The thing we liked least was that we had to spend a whole day on the relatively short trip from Phu Quoc to Bangkok. Since there are no direct flights between Phu Quoc and Bangkok I guess this was unavoidable.
With kind regards
Bjørn from Norway

Vietnam Discovery from 23 Dec 2014 to 5 Jan 2015
Dear Lana
Thank you very much for your mail and your kind attention while we were in Vietnam. We had a really really amazing time. We have been very happy with all your services and all tour guides. Congratulations for a job well done!
Best Regards,
Tudor & friends from Romani & Columbia

Indochina Highlights 16 days 15 nights from 26 December 2014 to 10 January 2015
Hello Van Anh,
We are back home after our long and interesting trip. Thank you for your time and work. I never had the chance to tell you that we found a special decoration and fruit or cakes in our room in every hotel in Vietnam. I know this was because of you!
We liked a lot our guides: Thong in Hanoi and Thien in Myanmar. We learned a lot with them. Van Anh was always available and did try
to solve everything. We regret not having a plan B when our cruise was cancelled in Halong Bay. I hope to have the chance to go to Vietnam again ( We have to go to Halong Bay) and I will contact you again.
Take care and have a wonderful 2015!
Verania from Mexico

Angkor Wat & North Vietnam from 29th Dec 2014 to 06th Jan 2015.
Dear Ms. Thuy Do,
I just wanted to take the time to Thank You for putting together such a memorable trip for our family. We had a wonderful time visiting your beautiful country. I appreciate how focused you were to the details of our stay - from keeping an eye out for direct flights from Cambodia to Vietnam, adding sites to the itinerary because of the interests of my children, providing us a phone while in Vietnam in case of emergency, and answering emails even though it was way past business hours. Your in-person visit to the hotel on our last day was also a very nice, personal touch. The parting gifts were so thoughtful. I can not wait to display them in my house as a reminder of a great trip! I wouldn't hesitate to use your company again to help plan our next trip to Vietnam.
We truly enjoyed all of the guides we had on the trip but Hai and Ly May Trang were especially outstanding. We appreciated their enthusiasm and knowledge of their region. We could tell they liked their work and were happy to share their knowledge of the area with us. When time permitted, each guide was able to take us to see something not on the itinerary and those side trips were some of the most memorable of the region. We really enjoyed the soap making and art carving site that John took us to in Cambodia as well as the lacquer factory we saw in Hanoi. Our drivers were always punctual and skilled in navigating the traffic. It was an experience in itself trying to figure out the flow of traffic! :) The scheduled toilet breaks during the drive, although a small detail, were a nice break to stretch our legs and use the facilities. Everyone we were in contact with - from the drivers and guides, to the hotel staff- were so professional, knowledgable, helpful and accommodating. The days were seamless going from experience to experience. We never felt hurried and when bumps arose they were dealt with positive "no problem" attitude.
My only suggestions to make the trip even more seamless would be to send the same itinerary to both clients and guides and drivers as our information (although correct) was not the same as our guide or drivers information from the Sapa trip forward. It might also be helpful to designate a specific meeting place to meet the guide - for example "inside the train station" as there were so many guides waiting for people outside and it was so early and dark we didn't realise there might be another place for our guide to meet us. Also, as a westerner, I would have felt more comfortable in the vehicles if they had working seatbelts.
Again, Thank You for all of your hard work and time in making our first travel experience in SE Asia a wonderful experience. We look forward to working with you again in the future!
Carolyn Tarr and family from USA
P.S. I really love your new hair cut, especially the bangs ;)!

Vietnam discovery 16 days from 21st Dec 2014 to 5th Jan 2015.
Thank you so much for a wonderful trip! It was very interesting and exciting to learn and experience more of your beautiful county. Thank you so much for the gifts and the the effort that you have made when there was a " problem" with the train. We really did appreciate that. You're guides we're very impressive and we enjoyed their company. The drivers driving skills were admirable.
We hope to meet again.
Greetings from South Africa
Riana from South Africa

Vietnam Holiday 17 days 16 nights from 20 Dec 2014 to 05 Jan 2015
Dear Van Anh,
Thank you again for your great support and help as we had a wonderful and well organized trip to Vietnam. We enjoyed every single day of our trip. Everything was really excellent except our last hotel (beautiful location, nice beach and sea water but the service of the hotel was questionable: we had to move rooms as walls were moldy, long waiting queues at breakfast, no enough sun beds at beach etc - maybe worthwhile to give some open feedback to hotel to further improve )- nevertheless it did not impact our trip and we very, very much enjoyed every aspect of our tour.
Thank you again for your efforts and help throughout the last couple of month.
Benedikt from German

Vietnam holiday 7 days 6 nights from 29th Dec 2014 to 4th Jan 2015.
Hi Mary,
This is done. I just filled out this feedback form. I’m extremely happy with the service and planning to hire the company again to visit Cambodia Laos and Myanmar in the near future. Thank you again for your assistance. I’ll definitely recommend the company to my friends.
Best regards,
Kaltham Al Ghafli and family from UAE

Best of the North - 29 Dec 2014 – 2 Jan 2015
Hi Ms. Nga
Happy New Year! Thank you for arranging a wonderful trip to Hanoi. My family enjoyed Hanoi and the service provided by Travel Vietnam was first class. The car was clean, the driver was good and our tour guide was excellent and knowledgeable. The only thing that we did not really like was the fact that the Calypso cruiser was old and very small. The cabins were so small that we could hardly move. Apart from that the guide on the cruise Mr. Mike was friendly and the food was good even though there were no snacks on the cruise and hot drinks were limited.
We thoroughly enjoyed our stay at Sedona Suites - the condotel was excellent. The condo was spacious and clean, the service was excellent and the breakfast buffet was really good. Hanoi Pearl hotel was also good but the breakfast was limited.
Thank you for the gifts and we really wish we could have spent more time in Hanoi because we did not have time to do shopping!
Thank you to Travel Vietnam for your excellent service and we hope to use your services again. We would recommend your company to our friends who plan to visit Vietnam!
Jaya from Malaysia

Angkor Wat & North Vietnam 9 days. From 24th Dec 2014 until 1st Jan 2015.
Dear Mary,
Thank you very much for your help in organizing our wonderful trip to Vietnam and Cambodia. All the arrangements were fantastic. Our two tour guides, Som Tola and Sonny were truly FANTASTIC. Without them, it would not have been so good and enjoyable. Kindly convey our heartfelt thanks to both of them and we wish to also convey our thanks to you in particular for taking care of all the little things that mattered most to us. We also really enjoyed all the veggie food in the restaurants that Sonny took us to. They were delightful. The Italian restaurant near the Church he took us on the first day before we took the Sapa train was the best. He also took special care for our diet needs. As I said, both our guides were fantastic. Som Tola was also a wonderful photographer. We are big into photography and we enjoyed interacting with him.
Both Cambodians and Vietnamese people are wonderful people. You have a very rich culture and people are doing a great job showing it to visitors. You should market it more in a place like India!
We have already given the feedback form to both Sonny and Som Tola. I will be happy to answer the feedback below.
If we have any other travel needs in the region, we will contact you. We loved the high quality, professional and personalized service from your company and wish more people can experience the same.
Balu from USA

Vietnam Holiday from 17th Dec 2014 to 02nd Jan 2015
We were extremely satisfied with the composition of our trip and the service you have provided. Apart from a few constructive comments we would like to make, we have only wonderful things to say about Travel Vietnam. We would very much like to support your efforts to further promote your services in Singapore and Europe. If you have any ideas and strategies please be so kind to let us know how we can be of help. If you have a Facebook site please be so kind to invite us. We will be happy to share among friends and community. If you have a need I would also like to offer my services as an agent here in Singapore. Please let me know a convenient time so I can present you a suitable concept. Thank you very much, Thuy Do and team. You have made our trip a true success. We will stay in touch with you to visit other destinations in Asia.
Best regards, Sylvia from Germany

Hanoi & Halong Bay 3 days 2 nights. From 24th Dec until 26th Dec 2014.
Well I am finally back in Mexico....after great holiday in Vietnam.
I only wanted to thank you for all you attentions and the outstanding service you provide, regarding questions and helpful information.
I will definitely save your contact info and in case anybody I know plans a visit to Asia, I will make sure they have your info.
Have a great 2015, and once again thank you very much.
Ramon from Mexico

Highlights of Vietnam 6 days. From 6th Dec until 11th Dec 2014.
Hi Mary , happy new year to you ,Sunny and the family. Thank you for planning our holidays- we had a good time and will definitely be back. We are considering Thailand, Cambodia and Myanmar next time-hope to do this sometime
Navin from Australia

Vietnam Explorer from 07th Nov 2014 to 27th Nov 2014

Thank you for a well organised tour through your country . The food was excellent , the accommodation guides drivers and motor transport were all excellent and a special thanks to Thuy Do for organising the trip .We tell all our friends about your company and will use you on our next trip.
Barry Priestley from Australia

Vietnam & Cambodia Discovery 16 days 15 nights from 06 Nov 2014 to 21 Nov 2014
Dear Ms Van Anh
Thanks for mail. We arrived back safely. We had a most fantastic holiday and will unreservedly recommend you to anyone as we feel you deserve more support for the work that you do. My professional Society has been notified as well. I will shortly comment on Trip Advisor as well. As i stated at our Le Tonkin dinner, you welcome to use me as a referee for prospective clients and give them my email address as i am prepared to vouch for your standard of service.
Warm regards
Vadi and Aroshnee from South Africa

Vietnam & Mekong Tour 20 days 19 nights from 02 Nov 2014 to 21 Nov 2014
Dear Ms Van Anh
I just did the E-survey. We would like once more to express our satisfaction about everything you did for our trip, which was just an excellent experience of good choices and perfect organization !
We will certainly recommend your agency to our friends!
And we will probably next year in November, as mentioned when we met you in Hanoi , come back to you about a cruise on southern Mekong in Cambodia.
Thanks again and have a good time!
Claire & Beat Spycher from Switzerland

Vietnam and Cambodia 12 days 11 nights - 5 Nov – 16 Nov 2014
Dear Nga
We enjoyed our trip. Thanks for making it possible and for the gift you gave us. We have no complaints with all the services. Mother nature was not working with us but that is part of the trip. I personally tasted the culture and friendliness of people. I was able compare the people from one region to another in Vietnam. I like Hanoi compared to Saigon. I like Seim Reap to Phnom Phen. I hope to visit again the rural places in Vietnam. I love the Hmong people. Good luck to you.
From all of us. Thank you
Ana from USA

Vietnam & Laos Adventure from 20th Oct 2014 to 01st Nov 2014.
Dear Ms. Thuy Do
Thank you for making our vacation so memorable.
Although Ms. Maya Evans and my plans will not include Vietnam and Laos in the future we will be in touch with you to plan our next trip to Cambodia and Myanmar.
Most of all I want to send you a special thanks for the little things that helped make our adventure very pleasant and successful: The use of the cell phone, the changes of hotels, itineraries and the special "favors".
What we liked most of all is how you were so graceful in dealing with us.
All the best to you and everyone in your organization supporting your work behind the scenes in addition to your capable guides and drivers.
Lewis Saltiel and Maya Evans from United States of America

Vietnam and Laos - 2 Oct 2014 to 30 Oct 2014
Ms. Nga Vu,
Our trip was absolutely wonderful. We received everything discussed and much more. The entire Travel Vietnam team, from Ms Vu, through our guide in guides and drivers in both Vietnam and Laos, were the best we have encountered during our travels all around the world. We did not have to worry about anything. They were always on time, well prepared and made our day extreme exciting in a wonderful manner. There were no unwanted surprises throughout the entire trip. The accommodations were excellent as well as the planned meals. When we had to eat on our own, everyone was very helpful in making sure we had great places to choose from, with an excellent selection of local food. When we started planning our trip we did not know what kind of accommodation would be available. Ms Vu assured us we would enjoy the sites she selected. I will say they were beyond our expectations in every manner possible. They were clean, well furnished, and very helpful when we needed something. The Gondola Hotel in Hanoi was exactly the kind of hotel we enjoy. We will recommend that hotel to anyone coming to Hanoi. Travel Vietnam is a first class operation and one we have, and will continue, to recommend to our friends and other travelers. If we decide to return to Southeast Asia in the future, they will be our first, and only, choice to help us plan the trip and provide in country services.
Cliff and Gay Pappas from USA

Vietnam & Cambodia Tour from Oct 1st to Oct 25th, 2014
Dear Ms. Vien,
Thank you for your e-mail. We were sorry to miss seeing you in Ho Chi Minh City and very much appreciated the lovely gift you sent us. I have filled out the survey as you requested, but I wanted to write you a separate letter to tell you how delighted Kathy and I were with every detail of the trip you arranged for us. Our visit to Vietnam and Cambodia could not have been a more rewarding experience for us and we give you and your colleagues at Travel Vietnam credit for making the trip so memorable.
The itinerary you helped us design, the visits to craftsmen’s workshops and peoples’ homes and activities such as cycling and snorkeling that you arranged, the beautiful hotels you booked and the wonderful restaurants you included in the itinerary (and the others your guides recommended), were all perfect. While Kathy and I enjoy a little of the unexpected on our travels and don’t even mind some inconvenience, we had to admit that having one of your skillful and careful drivers there each morning to pick us up and insure we got where we were supposed to be through the often crazy traffic, made this trip completely stress-free and allowed us to focus on what we were seeing instead of worrying about whether we were going to make the next stop on time.
I want to add a special commendation for the guides you arranged for us. Each one was knowledgeable, fluent, friendly and professional in every respect. We could not possibly have gotten such a comprehensive exposure to the countries we visited, learned as much, or understood what we were seeing as well had it not been for the work of your cadre of terrific guides. Each one was a great representative for your organization and a wonderful ambassador for their country.
At the risk of slighting the rest of an outstanding group, I want to particularly praise the work of Ms. Trân Nguyễn, our guide in Ho Chi Minh City and the Mekong Delta. Ms. Trân is a true force of nature! She was, if anything, even more determined than I that I should see the site of the small thatched-building training camp on the “beach” in Ba Tri District where I spent four months in 1971. Her persistence led us to a wonderful opportunity to share tea with a team of watchmen in their watchtower overlooking a rich shellfish bed on a mudflat at the mouth of the Hâm Luông River within a thousand meters or so of where I had lived. It was an unforgettable moment for me, and I applaud her resourcefulness, energy, friendliness and dedication to her work. I hope that if she or any of your other guides are able to visit my country someday, they will have guides who are as professional as is your fine team.
Now that we are home, I intend to write a letter to the editor of the newsletter of Counterparts, a veterans’ organization of former military advisors that I belong to, informing the members of the absolutely outstanding service we received from Travel Vietnam in planning and arranging our trip. If there is anything else Kathy and I can do to assist your company in any way, please do not hesitate to contact me.
Thank you again.
Very truly yours,
Michael F. Delaney from United States

Vietnam Discovery 08 – 23 Oct 2014
Hello Hue,
Hope all is well on your side…
We arrived home yesterday (after spending few more days in Bangkok on the way back)… A trip of overall more than 3 weeks….
I wanted to take a minute and write to you few words of appreciation and feedback – The trip is Vietnam was amazing, well organized, you recommendations for the trip agenda were very valuable and the execution during the trip itself (cars, drivers, guides) was excellent. All people involved were very professional and pleasant.
We will be happy to recommend your agency and you personally to our friends and colleges that will be planning a trip to your beautiful country.
Looking backwards, the only thing that I would change is to reduce one day in Hoi-an (5 nights were a bit too much) and add the extra day to Sapa.
In terms of sites we liked, the ranking was:
1. Halong-Bay (our #1 highlight in the whole trip)
2. Sapa (simply amazing views)
3. Hoian
4. Mekong Delta
5. All the rest
Thanks again and best regards
Ben Weinberger Family from Israel

Vietnam & Cambodia Tour from Sep 23rd to Oct 14th, 2014
Dear Ms. Lana,
We are back home after a wonderful trip.
We enjoyed very much our trip in Vietnam.
The trip was excellent, everything worked as planned and the guides and the drivers were all great.
Thank you very much for organizing such a great trip for us.
Best regards
Shuli from Israel

Vietnam Highlights from Oct 02nd to Oct 11th, 2014
Dear Lana,
It was pleaser to visit your beautiful country with my sister and to see the sweet Vietnamese people with their smile. I would like to thank you so much for make our trip smut and easy. Everything was wonderful and I can stop telling the people about our trip and giving your email address and referring your company.
Many thanks on my behalf and on the behalf of my sister.
Best regards,
Hind Kecha from Morocco

Insight Vietnam & Cambodia from Sep 24th to Oct 10th, 2014
Hello Ms. Lana,
I am home back in the United States now and just unwrapped the lovely gift I received from VTT when I first landed in Viet Nam. I know my husband will find the three stacking lacquered dishes as lovely as I do. Thank you for planning such a great trip for me. I said such good things about your planning that my friend has made plans through you with other friends. The word is out that you are a very reliable company that hires great guides and finds comfortable, clean, and pleasant hotels for customers.
Thanks for making my trip so special.
Susan Furste from United States

Ho Chi Minh City Stopover from 30th Sep 2014 to 01st Oct 2014
Thank you very much for organising this tour it was truly fantastic.
We have had a wonderful experience and the tour guide was fantastic. He has a very good local knowledge and also a really good one of Vietnam generally.
Thank you again.
Alix Walker& Partners from UK

Myths & Mountains of North Vietnam from 24th Sep 2014 to 30th Sep 2014.
Overall, it's good. Mr Khoa, our tour guide has a good sense of humor, we can communicate well and he tried his best to answer our questions in details and brought us to the places when we request to. Most likely will come back to him for the next time when we visit Vietnam again. We enjoyed the trip a lot. Other than that, the food provided are so nice. But if drinks are provided, eg green tea or plain water is provided, then it'll be great. About accommodation, the hotel Angel Palace Hotel is great. It's so comfy and having a good service. And we having a great experience staying in Mai Chau homestay. We hope to stay one more day in Mai Chau as we did not really 'explore' it. It's fine with the queen hotel in Ninh Binh. Another great experience in while we're in Ha Long Bay. The view is no nice and we managed to see the sunrise and sunset. Next, it's about the driver. The driver in superbly good! He follows the traffic rules all the way and he's friendly although he can't understand English. Lastly, we'll most likely visits to Vietnam again. Thank you for your professional services. We enjoyed a lot.
Ms. Lily Low & Partners from Malaysia

Vietnam & Cambodia - 7 Sept 2014 to 24 Sept 2014
Our trip was excellent; very efficiently organised by Nga, an outstanding consultant!
Our guides provided good to excellent service, in particular Dang (North Vietnam) and Nguyen (South Vietnam).
Also special mention for Kiem? Phnom Penh who was very passionate about his work.
All drivers were very high standard. We will be highly recommending Travel Vietnam to friends and family considering travelling to Indochina.
Many thanks again to Nga
Gary Beer from Australia

Highlights of Vietnam & Cambodia 12 days from 13 Sept 2104 to 24 Sept 2014
I travelled on this trip with my friends Marie and Emma and I would just like to say a big thank you to everyone who helped organize this trip to some of the most amazing and memorable places I have been to. It was so nice to be able to trust the services that were provided for us and for allowing us the chance to visit 2 amazing countries Vietnam and Cambodia. We did a whistle-stop tour of a lot of places and having someone organise the travel details took a huge pressure off us, allowing us to just relax and enjoy the experience. I would like to say thank you to all the tour guides, who were incredibly knowledgeable and to the drivers, who drove carefully and safely. We packed a lot of things into our trip and we're still talking about it now and re-living moments. My favourite places were Halong Bay (Big Thank You to Sunny and Van Anh for arranging the itinerary for before the typhoon so we got to see it!), the Mekong Delta trip (Thank you to Vincent for showing us around all the various stops and the local produce), Hoi An (Thank you to Hanh for showing us around the city and sharing that really tasty fruit we've never seen in the UK!) and Angkor Wat (Thank you to Narin for guiding us and taking lots of photos!). Thanks also to Sam for showing us around the killing fields and prison in Cambodia. It was a very difficult topic to cover and you made sure we understood the history and impact it had on your country, I think it's one of the memories that will stay with me, However I can see that people are working hard to keen put the past behind them and show everyone all that Cambodia can offer. The only other thing I could possibly suggest to improve the tour would be to give us an idea or list of the different local shops that were on the tour so that we could suggest which places we would like to visit and shop in and spend more time in.
There were some places we were really keen to go into and purchase products that we were shown (for example the tailors in Hoi An) and we enjoyed seeing the various handicraft and skills that people displayed.
But there were some shops where we felt a bit awkward at not being able to purchase products (either because we would have been unable to carry them in our suitcase or didn't have much interest in purchasing these things in the first place), especially after the store owners had kindly taken the time to show us around.
However, that's not to say other people in other tours would take the same view as us and if it was tailored so that each individual group of people could choose the places they would want to visit, then it may be more likely that more people would buy the products.
However, overall we all LOVED the countries and your tour company and again thank you for everything you have organised and done. It was an amazing trip and we're telling all our friends to visit your countries and to use your tour company!
Ponarasi Sathiaseelan from UK

Vietnam Highlights 07 – 17 Sep 2014
Thank you Hue for arranging such a wonderful itinerary & meeting all our needs. We were extrememly impressed with your service & Knowledge. Also, when our trip to halong Bay was cancelled due to Typhoon Hue was so fast & efficient to reschedule a new triphotel & flights to suit our needs. I would highly recommend your company to anyone.
A job WELL DONE! Thanks.
Kelly & Ian Fraser from Australia

Vietnam & Cambodia 12 – 25 Aug 2014
Hello Hue,
I just wanted to tell you that we have enjoyed an amazing trip.
The content of the tour have been perfectly choosen and also guides and driver. Anh and Lucky (our guide in Cambodia) deserve be especially mentioned due to their deep knowledge, friendliness and actitude.
The only black point of the trip has been our hotel in Siem Reap. The room was beside the night market and it was extremly noisy, the AC did not work properly and it was noisy too. We went twice to reception to try to get a solution but the person in charge was very unpolite and rude (he was half sleepy and did not put any attention to us) so we decided to left the hotel and book another hotel by ourselves. I have not told you until now because i did not want that anything bother our trip.
We are very happy for the trip and all your service so just as a suggestion we think you should search for better acomodation partner in Siem Reap because Memories D'Angkor Hotel and the person in charge do not offer the same level of services that you do.
It is not about the stars of the hotel because Gondola and Sapa Paradise View were perfect and the people there great professionals, it is about the way they treat us. I wanted to be very honest with the feedback because be sure I am going to recomend you to all my friends and family.
Thank you very much for everything, honestly, despite the mentioned problem with the hotel the trip has been amazing and we hope to come back soon.
Luis Sevillano Gallach from Spain

Best of Vietnam from 8 Aug to 22 Aug 2014
Dear Mrs. Lana Vien,
We had a safe journey back to Switzerland. It was a pity we did not see you in Saigon to thank you personaly.
We all enjoyed the time, our trip in Vietnam very much. Thank you for the perfect service and organisation.
We saw the beauty of Vietnam, learnt a lot about the Country, culture and history. Our guides did their best to make our trip comfortable, unforgettably.
With best regards and good wishes
Heidi Frei from Switzerland
Best of Vietnam from 8 Aug to 22 Aug 2014
Dear Lana Vien,
Thank you very much for organizing our trip so well. We enjoyed a great time in Vietnam, we could lern alot about life and culture. Your tourist guides helped us greatly to understand many things.
The last driver we had from the Mekong to the airport Saigon, didn't stop for lunch and not for toilet even we told him. He just drove through for three hours till the airport. This was the exception all the others were very friendly and helpful. In general everything was very well organized. We had excellent guides and especially a great driver from Nha Trang to Dalat and Saigon.
We wish you all the best. We will keep you in mind for other trips later on.
With best regards
Silvia Wehrli from Switzerland

Vietnam Holiday 13 days from 4 Aug 2014 to 16 Aug 2014
Hi Huong Do,
We had a fantastic time. We are very very satisfied with ms Huong Do. She was a great help, she gives very good advice, she is flexible and very kind. She made our trip a great success. All the guides and drivers are also very good. Thank you very much. In the coming years we will visit cambodia and laos and we wiil contact ms Huong Do again.
Monique Wolfkamp from Netherlands

Vietnam and Cambodia from 18 Jul to 2 Aug 2014
Nga Vu (Ms).
I would have loved to had the opportunity to travel our whole trip with yourself and Sunny. We enjoyed all the best by meeting you both!! It felt to me so comfortable to have shared dinner, conversation and the "motor bike ride". We were brave enough to choose this transportation on one of our excursions in Halong Bay. The option of 2 persons to Kayak there was something we had not done. Spent our time looking and enjoying as well as collecting plastic bottles and other floating garbage. I understand it is difficult to free the area of such but every little thing helps. I was interested by the bright red push-up bra floating, cups up!! Again, I wish you both good health, happiness and reaching a goal for both. With Love and Respect.
William Hall and Nancy Hall from Canada

During the planning phase, the responsiveness of Ms. Thuy Do and her colleagues were amazing, as was her flexibility in tailoring the trip to our needs. From the first welcome at the Hanoi Airport to the final Bon Voyage in Saigon, the guides, drivers, and Vietnam Travel representatives were first class, as were the accommodations and the meals. All details were handled flawlessly, and we also appreciated the flexibility of the guides in changing the planned itineraries according to our moods, energy and interests on a particularly day. It was amazing to have seen and experienced so much in such a short period of time.
We will forever be grateful for such a memorial experience!
Jack & Carol Weber from USA

Vietnam Discovery from 14 Jul to 27 Jul 2014
From the moment we landed in Vietnam, Travel Vietnam were there to assist us in any way. All the guides were extremely informative and friendly. Drivers were very capable and we always felt safe! People will only understand that after they have been to Vitetnam. Extremely competitive tour price and quick replies when organizing the trip. I would highly recommend Travel Vietnam to anyone planning a trip to Vietnam, you will be well looked after. Thank you again to you all for helping make our holiday so relaxing, enjoyable and memorable.
Tara O Brien from Ireland

Vietnam & Cambodia discovery 11 days from 19th Jul 2014 until 29th Jul 2014
Hi Mary
We are all well and settled back home. I am about to do the survey for you. i just wanted to say thankyou for all your organisation!! We had a great time and the whole trip was stressfree and went according to plan. All our drivers and guides were great and we would highly recommend your services!! Please say Hi to Tao and let him know we will pass on his name to friends. He was more than helpful and made our time in Vietnam so enjoyable. Guess what??? Today I found Brendhan's wallet! He had tucked it into the back of my camera bag. So not lost after all!! Please let Tao know too. Thanks also for your thoughtfulness on Dads birthday. The gifts and cake were a special touch.
Hope to be back in Vietnam one day
Kylie from Australia

Essential Vietnam 9 days. From 15th Jul 2014 to 23rd Jul 2014
Dear Mary,
Warm greetings from Perth Western Australia:)
We are all fine thankyou for asking,we have all agreed what a wonderful 9 day tour of Vietnam we have just experienced due to your efforts and of your peers,we cannot thankyou enough Mary and your peers for ensuring that our Essentials tour went hassle free without any drama`s;)...So please pass on our deepest thanks to all involved.
We have all certainly gained a greater experience of knowledge of your history,culture and the beauty of your country but most of all we had the pleasure to meet the friendly,peaceful people you are, that are so talented and resourceful and go about your day to day lives in a harmonious way, it is so refreshing to experience this.:)
It would be our greatest pleasure in using or even suggesting Travel Vietnam and Asia Travel & Leisure in the future.:)
So from all of us for now:
We applaud you! and we thankyou!
Highest regards:)
Annabel,Paul,Suzanna,Zaw,Frieda & Chris from Australia

Vietnam & Cambodia Discovery 17 days from 08 Jun 2104 to 24 Jun 2014
Vietnam Today Travel was organized, communicated well with us, and planned the trip exactly to our liking. Van Anh was a wonderful travel agent and always returned our emails with helpful answers to our questions. Our guides (particularly Anh in Hanoi/Halong Bay area, Hau in Saigon, and Mot Samnang in Siem Reap) were outstanding. We would highly recommend your company to others thinking about traveling to this region of the world because we had a terrific experience.
Amy Bush from USA

Angkor Wat & North Vietnam from Jun 14th to 22nd, 2014
Dear Mrs. Lana Vien,
We just want to congratulate the perfect trip logistic, we come back very happy and pleased all the way. Inclusive for the nice gift that you gave us in Hanoi. Your team made a memorable trip for all the family.
We appreciate it very much, if in another time we want to do another visit around there of course we will do it again through you.
Thank you very much.
Best regards.
Leticia Saucedo from Mexico.

Discovery Mekong from 4 May 2014 to 11 May 2014
Dear Lane Vien,
We are back home again in Australia after a fantastic time in Vietnam and Cambodia. We have met many wonderful people and have learnt a lot about both cultures and history.
Thank you so very much again for your assistance and professionalism. We will certainly recommend you to our friends.
We love to come back to Vietnam to see the Central and Northern part (Halong Bay, Sapa, Laos, Myanmar etc.)
We will contact you when we make new travel plans. Back to work first though.
Kind Regards
Jos and Marelle Wolfkamp from Netherland

Vietnam vacation 14 days. From 13th Apr until 26th Apr 2014.
This is to provide you feedback on our trip for South Vietnam (Saigon). You would have already received feedback forms completed by us in Hanoi, Hoian and Sapa
Huyen provided us excellent support while on Saigon. She is an extremely capable guide with extensive knowledge of the area, tourist sites and history of the place and its people.
She explains things well and is highly professional. She is also very flexible and is always happy to work with the clients to satisfy their needs.
The driver provided us with very good service. He was very punctual and always available when required.
The itinerary prepared was excellent and we were able to see most of the key attraction in the short time we had.
With the Huyen's help and the driver's services we thoroughly enjoyed our time in Saigon.
Sabeena Oberoi from USA

Vietnam and Cambodia 10 days 9 nights - 10 Apr 2014 – 19 Apr 2014
Dear Ms Nga Vu!
We want to thank you because of the well organization of our trip.
The perfect manners and good behave of your two guides (Mr. How and Mr. Tola) and all your trip staff!
Family Osborne and Family Bayarri also want to thank your husband Sunny Son for the marvellous trip in Halong Bay.
Thanks again from all my friends and myself!!
Ana Mercadal and Party from Spain

Vietnam Highlights – From Apr 10th to Apr 19th 2014
Hi Lana,
We had the best holiday we have ever had. Thank you so much for organizing everything so smoothly making it very easy for us. We loved every single day and the itinerary you recommended.
We were particularly pleased that upon meeting us in Ho Chi Minh, your company already knew we were delayed and had missed our connecting flight to Hanoi and had arranged a later flight for us. Everything ran very smoothly and all the guides and drivers were fantastic.
We would definitely recommend your company to our friends and we are thinking of arranging a bike tour through Cambodia next year with friends and would like to arrange this with your company and have the same bike tour guide as we just had.
I will complete the online survey now but once again a big THANK YOU from both of us. We loved your country, the experiences we had and all the people we met.
Tracy and Warren Currie from Australia

Best of the South 5 days 4 nights - 10 Apr 2014 – 15 Apr 204
Dear Nga,
I just want to inform you that my brother in law and his family were very, very happy with the tour and the guide.
I hope to come back to you, and do the same tour with my family.
Best regards,
Marie Palmer Bergholm from Sweden

Vietnam Holidays from 5 Mar 2014 to 29 Mar 2014
Part of what made our trip to Vietnam so great was the incredible service from Huyen Dinh. She always responded quickly to all of my emails. We made last minute changes for some pick up and drop offs and all are were accommodated by her. We felt nothing was a bother and was great to work with. We would definitely recommend her to all our friends.
Robert Loughman from Unite States

Indochina Highlights 14 days from 14th March 2014 to 27th March 2014
Dear Ms. Van Anh,
Our travel through Indochina has came to the end. It was very enjoyable, and we are fully satisfied with the program and the quality of the service as well. It was very professional, all worked as it should do, an we feel in every moment safe and accompanied, which was very important in countries and cultures so different and unknown to us. We were delighted with the beautiful countries, its culture and most of all, its people.
I have sent the satisfaction survey, as asked. Thank you very much for your services, I will recommend the agency to other Chilean travellers in the future.
Best regards
Fernando Raga from Chile

Indochina Tour 24 days from 27 Feb 2014 to 24 Mar 2014
It was a real pleasure to have Huyen as consultant, she has a very good knowledge of the different places to visit and was always very proactive. I really like the flexibility provided.
Thanks for all your help to plan this trip, it has been a success. My parents and friends were very happy.
Be sure that I'll recommend you.
Thanks again!
Lourdes from Mexico

Vietnam & Cambodia Tour – From 5 Mar to 26 Mar 2014
I apologize that I began this survey (including my ratings of the guides/drivers) and I believe it got sent to you before I had the chance to give further comments. Again, thank you for the opportunity to give my feedback..
I thought this was an excellent 3 week journey of discovery and cultural immersion. The itinerary included the very best highlights of the areas we visited. The accommodations were better than we expected for the cost of the trip, the breakfasts at the hotels were exceptional (LOVE pho!). Without exception, the drivers were very good, but it took a little adjustment to understand the driving styles in the cities, allowing for the frequent construction, constant honking of horns and lack of orderly driving of motorbikes. We wanted to wear our seat belts all the time, which is required in the US but we discovered the seat belts not to be readily available (needed to stop and figure them out) and several guides suggested they didn’t need to be used as the traffic was slow and the drivers were good. That is not the point! Wearing seat belts should be encouraged, especially when the traffic is chaotic. Also, I was so pleasantly surprised that every guide and every driver met us on time and in very nice vehicles (with cold water in coolers).
The only guide we had an issue with was in Cambodia. He told us to be in the lobby of the hotel at 5AM. He showed up late and then told us he had set his own alarm for 5:30. However, he really tried to accommodate us by making an unexpected stop for an hour at an orphanage (requested by a fellow traveller) and making numerous adjustments due to our dismay at not having the hot-air balloon ride. I thought he did an excellent job of explaining the Angkor Temples history but his trivial stories of legends was lost on us when we were more concerned about getting to the elephant ride on time!
I thought this was an AMAZING trip! I Iearned so much and I especially appreciate the determination and positive attitudes of the Vietnamese people with no sign of hostility toward us as Americans. Although our forms of government are different, I saw so many signs of recovery from this most recent war, gained a greater understanding of the events that led up to it. Vietnamese people are truly resilient! I'm so glad I had the opportunity to get to know your country and people better. I also need to say that I travelled with the other 2 women for the first time. I felt that their expectations/needs were different from mine so our evaluations of the trip will reflect this. I can only say that I will have NO reservations about recommending VTT to anyone who wants to have a comprehensive, in-depth and wonderful experience in Vietnam/ Cambodia. Thank you, Lana! You did a fabulous job!
Martha Nill from United States

Essential Vietnam 8 days: from 9th March until 17th March 2014
Hi Mary,
Just to let you know that my parents arrived back to Dubai okay, they really thank you for such a great trip and the well organized tours the hotels were all great too
We will recommend you to all our friends and family for sure
Thank you to all the team
Best regards
Sami from United Kingdom

Vietnam and Cambodia Discovery 21 days 20 nights/ 6 Feb 2014 to 26 Feb 2014
Dear Nga,
Both my wife and I thoroughly enjoyed our trip to Cambodia and Vietnam. The organisation and coordination of our trip by Travel Vietnam (Ms Nga Vu) was First class. We had friends who had done a trip to Cambodia and Vietnam, and talked about how beautiful it is. We have now experienced that beauty and will tell our friends about it.
Again, a big thank you to Travel Vietnam.
Mike Poidevin from Australia

Highlight of Vietnam 9days 8nights from 5th Feb to 13th Feb 2014
Dear Ms Tra Le,
I write to thank you for the superb arrangements made by you and your company at each stage of our holiday from arrival on Feb 5 till departure on Feb 12/13. At each stage the arrangements worked perfectly.
I must also thank you for sending my sun-glasses from Hanoi to HCMC, after I left them in the vehicle in Hanoi. They arrived perfectly. I offered to pay for the express-mail charges, but I was not charged for it, so thank you for that as well.
Be assured we will recommend your company to any of our friends who want to visit Vietnam in the future. And of course we would like to make another visit after 2 or 3 years, and we will contact you at that time.
All four of our group together send our thanks and regards to you and everyone in your company, and to our guides, Ms. Linh in Hanoi, Mr Thien in Hue and Mr Dzung in HCMC.
Kind regards,
Ajay Shrikhande from India

Vietnam & Myanmar from 7 Feb until 20 Feb 2014
Dear Mary,
We're all back home now, and I wanted to take this opportunity to thank you for a wonderful time we had in Myanmar and Vietnam.
The organization, the guides, the tours and the facilities (hotels and resorts) you organized for us was outstanding.
We were all happy and very satisfied.
Please also send our high appreciation to Sunny (our guide in Vietnam) he was great with us.
We certainly consider to visit again in Vietnam (center and south) and we will for sure use your services for that.
Again, thank you and see you in the future
Shlomo Barak from Israel

Grand Vietnam 17 Days from 18 Dec 2013 – 03 Jan 2014
Hi Minh Dang,
I must say the quality of correspondence & professionalism shown by Mr Minh Dang & his team from our first enquiries to the end of trip was excellent. I will be highly recommending Vietnam Today Travel to anyone intending to travel to any of your destinations.
Mr Brendan McGrath from IRELAND

Vietnam Memory 16 days January 2014
Dear Mary D,
I would like to thank you for arranging our wonderful time in Vietnam. This tour was perfect and I will be recommending Travel Vietnam to all my friends and family.
I would also like to make mention of our drivers and guides. The drivers we had were all very good. Our Guides were excellent, Khoa in Hanoi, Hoang in Hue, Anne and Tran in Saigon and Mekong Delta, Nguyen in Vung Tau and Houng in Nue Dat. I must say a special mention for Tran as her English and understanding of people were outstanding. She is a brilliant guide.
Our hotel were all excellent. Our friends Robert and Marlene Sutton found the hotel in Vung Tau a little hard because of the slope of the land and the stairs to our rooms. I feel that this was due to their lack of fitness. Keith and I enjoyed the hotel in Vung Tau and the views from our room were amazing.
Thank you again for making our holiday wonderful
Lyn from Australia
Vietnam & Cambodia Discovery from 23 December 2013 – 07 January 2014
Ms Van Anh was really in the planning of the trip and the advice given was good. I feel that your company is really good as customer service and thought that the provision of a mobile phone for contact was a very good service. I would certainly recommend your company to people that want to travel to Vietnam etc. Thank you to Ms Van Anh ,we had a amazing time in your country.
Kind Regards
Jiva Chokkappan from South Africa

Vietnam Discovery from 28 Dec 2013 to 10 Jan 2014
Hi Lana, we arrived home safely Saturday am after a fabulous holiday in your beautiful country.
Thank you for organising an amazing holiday for us. We found vietnam to be a beautiful country and the people to be very warm and friendly. Our guides were good and Phuoc in South Vietman was absolutely amazing. On reflection the places we enjoyed most were the homestay in Mai Chau, Halong Bay, bike riding at Hoi An, the Mekong Delta and for my son the Cu chi Tunnels where he was able to shoot with the machine guns. These were largely places where we were doing things and being active rather than looking at things. The trip you planned for us was a happy mixture of both sight seeing and physical activity so we had the best of both worlds.
We would highly recommend you and your company to any of our friends or family wanting to visit Vietnam. We miss the weather in Vietnam, it was 45 degrees c today! With thunder, lightning and bush fires.
Again many thanks for a wonderful holiday.
The Ellis family from Australia

Highlights of Vietnam 8 days from 20 Jan 2014 to 27 Jan 2014
The whole trip was so enjoyable! Everything included was excellent and we had a wonderful time. The only thing I would suggest, if possible, is a little more free time during the day/evening to relax or do some things by yourself. Because we were only there for a short time, each day was full packed and not a lot of free time. Thank you all for a great experience in Vietnam :)
My sincere apologies with the long delay to your email. It seems that I read it, and forgot to answer! I have submitted the feedback form for you. Thank you so much to everyone who made our trip to Vietnam so enjoyable! We had a great time :)
Kind Regards,
Laura from Iran

Vietnam Highlights 12 days from 21 Dec 2013 to 1 Jan 2014.
Dear Mary,
We arrived in Jakarta yesterday afternoon, and we would like to thank you for everything.
We really enjoyed every minute of our vacation in vietnam, everything was excellent and well organized. We will recommand friends and family to follow our step, and of course you as a contact person.
We wish you a happy new year 2014, and may this year bring us health, success, and happiness.
Thank you Mary.
A very warm regards from us :
Endah, Claude and Noémie Galzin from France & Indonesia

Vietnam & Cambodia Discovery 17 days 16 nights (from 29 Nov to 15 Dec 2013)
Dear Anna,
As we came home and we are back at our daily business, we take a brake just to thank you again of our beautiful travel to Vietnam and Cambodia. The travel was designed carefully and met all our expectations and beyond. we enjoyed every day of our travel- the accommodation, transportation on air, sea and land.
Reuven Birger from Israel

Vietnam & Cambodia 25 days from 19 Sept 2013 – 14 Oct 2013
Hello Nga Vu
We are now home after 25 amazing days holiday in Cambodia and Vietnam
I wish to sincerely thank you and the other members of your team (Mary D and Thao Nguyen) for the excellent way in which you organised our travels. We found you very responsive to our requests, quick to reply to any questions and when we changed personnel, it was seamless - the new person just carried on where the last left off. The quality of the accommodation and the quality of the tours that you recommended were fantastic. We really enjoyed the places we stayed and the amazing places we visited.
During our travels we had several different guides and drivers as we changed locations. At all times, guides were on time and made a real effort to make our holiday memorable. The drivers were competent - we always felt safe in their hands.
It was great to meet you when we were in Hanoi. Thank you very much for the wonderful gifts for our wedding anniversary and for choosing Travel Vietnam. Pauline really enjoyed her birthday dinner too.
We have many hundred of wonderful photographs and memories. Vietnam and Cambodia will remain happily etched in our memories for the rest of out lives
Kind regards and best wishes
Murray and Lorraine Cain from New Zealand

Essential Vietnam from 11 Oct 2013 – 20 Oct 2013
I just wanted to let you know that we had a fantastic time in Vietnam. Thank you for your help in organising it and looking after us when we were out there. The personal service that we received from you was excellent. This was our first experience with Travel Vietnam and we will be definitely recommending you to friends interested in travelling to Vietnam.
The hotels were all of an excellent standard and all very centrally located. We were very grateful for the mobile phone that your provided us and this became invaluable during the cyclone.
The only comment we would have is that we feel that the Essentials of Vietnam tour should include the Cu Chi caves. We feel this is a very important site to visit in HCMC and we’re pleased that many people had told us to go before we arrived. This trip can easily be done in the same day as the HCMC sightseeing tour.
Please pass on out thanks to the guides and drivers that looked after us during our stay too. We have travelled extensively both independently and through organised tours and this was by the far the best organised trip we have done.
Kind Regards,
Ms. Caroline Bell from England

Best of the North from 22 June 2013 – 28 June 2013
Hi Thu Hoang,
We would just like to thank you as a family for the best holiday of our lives. We enjoyed every moment and think you have a wonderful country. The tour was well planned, the guides excellent and your help was the best. Thank you so much to make this a wonderful experience. We would like to see other parts of your country when we have money. Thank you for everything you did for us. And then - so sorry that we did not arrive as expected on Saterday morning. Thai air delayed us for 7 hours in Johannesburg, then we missed the connecting flight in Bangkok and sat there for 5 hours before we could fly to Hanoi. We could not phone or contact you and just had to wait until we reached Hanoi to tell our guide. Every thing we did was so interesting and different from what we did before. Once again thank you for your effort in planning this for us, this was for my 60th birthday,and the best birthday ever. Regards Liza Gerber, my partner, my 3 sons and there partners.
Thank you,
Ms. Liza Gerber from South Africa

Vietnam Discovery from 27 Mar 2013 – 11 April 2013
Dear Ms Thu Hoang
I have sent the feedback form back to you with our comments but I must also thank you personally for the care and attention you gave us throughout our contact with you, both prior to our visit and especially during our tour. Our experience on board the Sapaly Express did not spoil our tour simply because you were able to come to our assistance during our ordeal. If we did not have the use of the cell phone so that we were able to contact you our whole trip would have been ruined. Can I apologise also for sending the sms text messages during the middle of the night, I certainly did not expect to receive the instant replies but they certainly helped at such a traumatic time.
Thank you once again.
David from England

HIGHLIGHTS OF VIETNAM 15 days from 19 Sep 2013 – 3 Oct 2013
Hello Jack,
Thank you for your email !!!!! yes indeed we had a pleasant time in Vietnam !!! thank you so much !! everything that you and Belinda planned for us, and booked for us was fabulous !!!!! every single time our guide and driver were there on time, our guides were wonderful, our accommodation was fantastic, and all of the places we visited were amazing !!!
We certainly do hope to travel to Vietnam again one day, and will most definitely be recommending travel vietnam to anybody and everybody that we can !!!
It was very nice to meet you in Hanoi too, thank you very much for coming to visit us !!!
Stephen and Kim Lubberink from United States

Vietnam tour from 3rd – 23rd Sept 2013
Hi Vicky,
Just wanted to reply to your email and let you know that we've had a WONDERFUL trip!
We have one last day in Saigon, then home early tomorrow. We have thoroughly enjoyed all of our time here, and would like to thank you again for all of your help. We will definitely pass your information on to any/all of our friends and family for any future trips to Vietnam.
Thank you again!
Laura and Dave

Vietnam Holidays 13 days / 12 nights 29 Jul - 10 Aug 2013
Dear Vicky,
Thank you for your mail.
Made it back home, although I would have liked to have stayed in Con Dao Islands!
And thank you again so much for all your invaluable help and follow up throughout the trip.
We will definitely contact you for our next trip to Vietnam (and recommend you to our friends)!
Kindest regards,
Brent Markley & Ivan Garcia

Vietnam Holidays 15 days / 14 nights from 1st – 15th Aug 2013
Hi Vicky,
We had a wonderful holiday. Thank you.
As we are retired we do not want to run around and be busy every day. So the free days allowed us to wander around at our own pace and discover local places. So staying in one place for a number of days is rewarding.
The aim of this trip was to find more about local street style food. Most visitors are not adventurous enough to try food from street vendors and previously we have stayed in restaurants. There are a number of cooking shows on Vietnam, notably Luke Nguyen - a Vietnamese chef in Sydney, that have increased our interest.
The Taste of Hoi An Food Tour was amazing. Extremely informative and very well presented. We tasted some 42 foods. It is a MUST DO for anyone interested in Vietnamese food.
We also enjoyed the cooking school trip in Ho Chi Minh too. We had to gather plants before cooking and learnt a lot about them too. More hands on and better dishes than the Red Bridge school - but we hear that Red Bridge have developed more since our visit in 2010.
The tour in Nha Trang was worth doing. Different people have different interests - while Helen liked the mud bath it did little for me. Helen had difficulty with the place being a bit slippery underfoot. We both found the after bath hot pool too hot - we would have preferred a cooler pool [not heated, say 28C] to cool down after the bath.
The river dinner was a good last night. We had an excellent table at the front of the boat. Thanks.
We found Nha Trang food was good and cheaper than Hoi An. Ho Chi Minh was at least twice the price for food and beer.
Some comments:
- if we could be sent the Visa form that we fill in on arrival it should speed the process up. It took a long time to get the visa. A prepared form would help I think.
- I am 184cm tall. The car we had to the airport for departure was low. I had to slide forward to stop my head hitting the roof. I would not want to do a longer trip in that car. The mini buses and SUV type vehicles we used last trip were preferable.
- The guides seemed to recommend restaurants that were more expensive. We found local places ourselves and enjoyed the food there. Our aim was to try authentic local food rather than visit places catering mainly for tourists.
- as an aside, the charger I was given for the phone was the wrong size plug, but it was not a problem.
We have recommended you and Travel Vietnam to a number of our friends.
Thanks again.
John & Helen Glennie from Australia

Vietnam Insight 8 Days from 11 Oct 2013 – 18 Oct 2013
Dear Mr. Dang,
How are you doing? Just want to inform you that we reached safely back to UAE.
We enjoyed our trip and thank you very much for organising and for re-scheduling the trip last minute. Really appreciate. Travel Vietnam is an excellent travel agency and I'm much impressed with the facilities you provide.... mobile, etc...The tour guides were very good and helped me all the time. Not forgetting the drivers.
Thank you once again.
Simi from India

Vietnam Holidays from 19 Oct to 4 Nov 2013
Dear Mrs. Lana Vien,
Thank you very much for asking, we had a save flight back to Switzerland.
I will of course do the online survey, but my wife and myself wanted to say to you thanks a lot for the perfect organization of our holiday trip in Vietnam. Everything went smooth, tour guides and pick up worked like swiss clocks and we enjoyed your country very much. Vietnamese people are really friendly!!
The only feedback for you to take into consideration for changing is:
- the stop when driving from and to Halong Bay was both the same. It would have been nice to stop at least once in another place.
- if wished by the guests, would be nice to have tour guides on the same table for lunch breaks. (Instead of sitting on another table) But we had the feeling that tour guides are instructed differently by the travel agency.
Thanks again for a wonderful experience.
Hans & Iris from Switzerland

Vietnam Holidays - 01 Oct 2013 – 17 Oct 2013
Hi Van Anh
Many thanks for all the arrangements you made for our holiday in Vietnam and also thanks for the souvenir gifts.
It was quite an experience for me and I'm glad that I was there even though I struggled with pain in my knees(arthritis) throughout my tour. I went there with one luggage but returned with 1 luggage and 3 large bags with all the purchases I made for family and friends.
I would not hesitate to recommend you to my friends when they wish to visit Vietnam.
I will forward your email to my tour friends for their comments.
Wishing you the best in your future.
Best regards,
Jimmy Sim from Singapore

Vietnam Holiday - 11 Aug – 21 Aug 2013
Dear Nga Vu,
Back home and back to work!
We would like to say thank you for the organization of the trip, the changes you made and you help.
Our experience in Vietnam was great.
We will recommend it to our friends and also Travel Vietnam and yourself as travel consultant!
All the best
Agnes & Domènec from Spain

Vietnam & Cambodia Discovery - 1 Aug 2013 to 15 Aug 2013
Hi Lana
Thank you for your interest!
We returned home with all your colours e perfumes.
We have seen a lot of beautiful end interesting places and met and known kind e smiling people.
A special thanks to you and to all guides: very professional friendly and helpful.
Danilo Lamperti and his party

Vietnam Holidays - 23 July 2013 – 2 August 2013
Hi My Tran
We had a very pleasant flight back home although I wish we were still travelling in Vietnam! I have just filled in the survey. This is what I wrote:
- Our trip was outstanding! We were very pleased with how well organized it was. Our guides and drivers were all excellent. Each of our guides were very helpful, knowledgeable, friendly and caring. Giap in Hanoi even managed to retrieve a blouse that I left on the overnight train from Sapa ( I was astounded that he got it back and was very grateful !!!).
Our accommodations were wonderful and we were really impressed by our rooms and the excellent food. We were amazed at the quality of the food even on small boats in Halong Bay and on the Eco Tour in Hoi An!!
We especially enjoyed our trek in Sapa and our Eco Tour in Hoi An. We are so glad the Eco Tour was included because it gave us a chance to actually experience what some Vietnamese people do in their daily life.
We were delighted that we found your company by chance on the net! We will happily recommend Travel Vietnam to anyone we meet who is planning to travel to Vietnam. Thank you so much My Tran for organising such an incredible trip to your beautiful country!
Thank you again for doing such a great job organising our fabulous trip. We loved every minute of it!
Best Regards
Lainey and Tony Ponsford from Canada

Vietnam & Cambodia Discovery - 15 Jun 2013 – 29 Jun 2013

Hi Lana,
My husband and I were very impressed with the excellent quality of service that we received from Travel Vietnam and would be happy to recommend it to others.
Everything was organized perfectly, the financial process was hassle-free, and the guides were very knowledgeable. We appreciate all of your hard work!
Best, Georgina Scarlata and Michael Wellmeier
Mrs. Georgina Scarlata from USA

Vietnam Highlights - 10 Jun 2013 – 18 Jun 2013

Dear Lana,
It was my intention to write to you and to thank you for the wonderful trip organized by you and your agency all was perfect and well organized.
Your country is a beautiful country and the population nice and very very polite. I hope we could come again even if the distance is a lot.
I have already done the survey and everything was excellent for us the structures the organizations the guided and the population. Thanks for having given us this big opportunity.
Should you need anything from Italy side let us know we are at your disposal give all our best wished to the wonderful guides.
With Warm Regards,
Mrs. Gabriella Longhi from Italia

Vietnam Holidays - 06th May – 12nd May, 2013

My Wife and I would like to thank you and your company for an unforgettable holiday in Vietnam. Everything was just perfect. The hotels were amazing as were your guides and drivers. Even with the little problem whilst in Halong bay everything worked out with the cooperation of the Captain of the ship who made a special journey back to shore to pick up my wife's medication after the storm had been cancelled leaving us with nothing but what we were wearing as we had left all our belongings with your driver because we thought we were only going out for the day. Again THANK YOU and I will recommend you to all our friends plus a write up on Trip advisor
Thanks Again Warmest Regards Alison and Roy Keepin
Alison and Roy Keepin

Grand Vietnam - 4 May 2013 – 19 May 2013

Dear Ms Dinh,
I have completed the feedback as requested. It was so nice to meet you and please accept our sincere gratitude for ensuring we were cared for and provided with such gracious and knowledgeable guides. We are indebted to them for the knowledge we have brought home about your beautiful country and the appreciation we now have for the history and culture of your country. We would be very happy to provide a testimonial for you and your company.
Our best regards
Keith and Karen Cain
Mrs. Karen Cain from Australia

Vietnam Holiday - from 3 Apr 2013 – 15 Apr 2013

Dear Travel Vietnam, we can't thank you enough for what has been our best trip every, with every moment a truly great experience, all the planning was well worth it, every flight meet to hotel worked as expected, with all the guides were great and full of so much additional information about Vietnam.
Once again we can't thank you enough and we guarantee we will be back sometime soon
Best regards
Chris and Anna from United Kingdom

Vietnam Honeymoon - from 08 Apr 2013 – 13 Apr 2013
Hi Lana,
Sorry for the late reply! After we left Vietnam, we went on to Bangkok and Phuket and only arrived back in Sydney last Thursday. I would like to personally say what a wonderful time we had in Vietnam! Thank you so much to you and the perfect organization of our trip. We really felt that we were looked after by your special guides and drivers. The guides were all lovely, polite and informative. The accommodation was excellent! Especially the Sofitel Metropole - this was by far the most beautiful hotel I have ever stayed in. Thank you for arranging our stay there.
It was a shame we didn't get to meet you in person, but felt that we knew you already from our communications on email!
My husband and I will definitely recommend “Travel Vietnam” to all our relatives and friends!
Just to let you know, I have completed the survey. I would have put excellent (10) for the drivers as well, but it took me some time to get used to all the traffic in Vietnam and the way everyone drives there (i.e. overtaking on an incoming lane :) I was a bit scared at first but eventually got used to it). They are very skilled to get around all those motorbikes! haha!
Thanks again and next time we decide to visit Vietnam, we will be in touch with your company, for sure!
Kind regards,
Belinda Lam from Australia

Vietnam Discovery - 05 Apr 2013 – 20 Apr 2013
Hallo Lana
We had a nice flight back home, and now we are redatto to get back to work. Which is the hardest part or been back home :(
The journey through Vietnam was marvellous and did enjoyed very much! We do appreciate your and all the staff in VTT professional!
Thank you for our discovery of your beautiful country!
Warmest Regards,
Roberta - Claudio - Paola - Fabio
Mrs. Roberta Tione from Italy

Vietnam Holiday - from Apr 6th 2013 to Apr 16th 2013
Dear Nga Vu,
We have successfully returned to home after a unique and wonderful trip to beautiful Vietnam. Thanks to you and all the people that helped us during our visit everything went more than well. Could you do me one more favor please: Could you get me Lok / Luk / whatever the real name of our first quide in Hanoi, e-mail address, thank you. I would like to send him a personal thank you note. Even though (almost, the man in Da Nang/Hoian was the negative exception) all the Vietnam Travel people we had honour to meet are worth our praises and thank you this man was more than good, he is certainly honour to your company and whole off Vietnam.
Another e-mail address I would gladly get is that of your boss as I would like to tell him / her how good people are working for him.
Best Regards, all the best!
Seppo from Finland

Vietnam Holiday - from 31st March to 7th Apr 2013
Hi Nga,
I just wanted to thank you very much for all your organising. We had a wonderful holiday in Vietnam, thanks to you and your team.
We were so impressed with all the guides and drivers, they were always on time, and made us feel very welcome, and did their very best to keep us informed.
I will recommend you and Vietnam Travel to anyone I know travelling to Vietnam for a holiday.
Kind regards

Owen Jill from Australian

Vietnam, Laos and Cambodia - 05 Mar 2013 – 02 Apr 2013
Hi Lana,
Lana arranged a magical memorable trip for the 4 of us - the accommodations were everything we hoped for and not only that her attention to detail was amazing - this included a birthday cake for me on my special day and flowers - how very thoughtful! The guides were informative and gave us great insight into the culture of the countries we visited and both drivers and guides acted extremely professionally at all times. The only hiccup we had was with the Cambodia arrangements - there was a breakdown in pickup at the Siem Reap airport and again in Pnom Pehn but was rectified immediately to our satisfaction. I really feel Lana had a good understanding of our needs and wants for the trip and arranged everything accordingly - this is so important when visiting a strange country and being able to rely on her expertise was invaluable. She was always available by email and answered promptly at all times. I am already recommending Vietnam Travel and Lana's services here in Canada to colleagues and friends. It was an exceptional experience. NOTE - regarding the Cambodia rating - the #3 is for the driver who took us to Phnom Pehn - the car was old and had no seat belts even though we specifically asked for them but the driver on the pickup day from the airport was great.
P/s: Hi Lana – I am rested now and back to work – still trying to get over the jet lag! I have send in the feedback survey but just wanted to Thank you again personally for all you did to make our trip so memorable. We had a magical time – all your attention to detail was so greatly appreciated! The accommodations were amazing as was the entire tour arrangement. We have very fond memories of our tour through the three countries and are recommending your services to all our friends and family!
With our sincere appreciation,

Taffy and David Lock from Canada

Vietnam & Cambodia - 06 Feb 2013 – 23 Feb 2013
Hi Lana,
We had a great tine in Vietnam. EVEN THROUGH THE FLIGHT BACK WAS TIRING, everything went well. We are now adjusting to snow and 2°C. Thanks for the late check out on the date of our departure and the 45$ refund for the Cu Chi tunnels. The 5 hrs. on the last day of the trip was too tiring for all of us. It was a pleasant gesture of refunding us even though there was the no-refund on the cancellation. Once again it was much appreciated.
I also had the pleasure of finally meeting you. We loved our trip seeing your beautiful country and getting to know the culture. I would like to make a special thanks to 2 guides who made our trip especially memorable:
In Sa Pa - Mrs May (Tel: 016774771198). She learned to speak English speaking with the tourists. She was incredibly warm and friendly. The unscheduled trip to her village, meeting her family made it very special. Her pronunciation of English was a lot better than some of the other guides we had.
In Seam Reap - Mr. Maden - he actually changed his program on the last day to take us to the airport. And for the seating arrangements at the Apsara Show he tried very hard to get us good seats up front.
It was the extraordinary efforts of these 2 guides that also made our trip memorable. I would like you to please mention it in your report.
P/s: I also would like to mention that our travel consultant Lana Vien did a fantastic, professional & excellent job of coordinating and efficiently responding to our every change in the planning stage of our vacation. Everything went off so smoothly especial the fact that there was always a guide there every time we came to a new city. All the hotels were good and we were very satisfied with all of our accommodations. I want to than Travel Vietnam for making this vacation a most memorable one (except for the train - that I’d like to forget!!!!). I have already sent your link to 3 of my friends. Thank you ever so much for a wonderful holiday and for the chance to see Vietnam and Cambodia. We will definitely keep in contact with Lana Vien / Travel Vietnam when we want to see Laos!!
Thanks once again.
Maria Krüger from Germany

Cambodia & Vietnam Tour 1 Feb – 12 Feb 2013
Dear Ms. Nguyen,
Thank you for your email.
After having returned from our outstanding vacation, I would like to take this opportunity to thank you and all the tour-guides and drivers for the excellent job. We enjoyed most the guide in Cambodia and Ho Ngoc Thong (Saigon) as well as Tran Thanh Ha (Hoi An).
Both, Ho Ngoc Thong and the guide in Cambodia had an outstanding knowledge which they shared with us, which made the tour in Cambodia and Saigon with Mekong Delta stunning and extremly enjoyable !!
It does not matter, that we could not get an official Harley-Davidson T-Shirt. Now, after having experienced the city and after having seen nearly 6 million small motorbikes, it is more than understandable to me, that there is no official Harley-Davidson dealership in Saigon, yet. But, it doesn't matter. We enjoyed the tour so much, that we will spread to visit Cambodia and Vietnam within our friends and relatives.
We will also recommend VTT - that's for sure were very, very good!
If we would go again, we would make a few slightly changes. We would not go to see Dalat, we would spend more time in Mekong Delta and we would stay in the Mekong Delta overnight to be able to get more of the authentic feeling, how people live there.
We would kindly like to ask you, if you can give our excellent feedback regarding the guides, mentioned above, back to them.
Thanks again, and all the best,
Kindest regards.
Johannes from Germany.

Vietnam Discovery: 16 Jan 2013 – 02 Feb 2013
Xin chao Lana Anh,
Thank you very much for coordinating our tour of Vietnam. The experience was simply fantastic...thanks to your expertise and flexibility. We are back in Canada in the midst of the winter...current outside air temperature at -15c...We have fond memories of your country, its friendly people and great “cuisine”. Hopefully we will soon be in contact with you again to discover another part of South-East Asia.
Happy New Year
Denis Lepage & Sylvie Georget from Canada

Angkor Wat & North Vietnam from 3 Jan 2013 – 11 Jan 2013
Dear Lana,
Thank you very much for everything.
We were very satisfied with our trip to two beautiful and interesting Asian countries Cambodia and Vietnam.
Your organisation was excellent, hotels were good (especially hotel in Hanoi which was excellent - location, service, very clean and beautifully designed) cars and drivers excellent.
The only thing that we have been confused was heating in Bamboo hotel in Sa pa. They do have central heating, but they are switching it on for just couple of hours which is definitely not helping during winter time, but during these two days that we spend in Sa pa we realize that heating do not exist for people leaving there and probably hotel is economizing energy. Fortunately we did not get sick, so we could continue our trip to Halong bay. Calipso boat was excellent with very nice people working there.
All the best and thank you one more time
Dubravka from Serbia

Vietnam – Cambodia discovery 30 Dec 2012 – 13 Jan 2013
Dear Hue
Thank you for organising our trip to Vietnam and Cambodia and we all had a fantastic time in both countries. Most of us returned to Australia early this week and few people went to Sri Lanka for an extended holiday. I have attached a couple of photos we took at the hotel when we met. It was really nice to meet you in person and wished we had bit more time to have a chat.
Your country is very beautiful and we all enjoyed the many places we visited and the Paradise Cruise in Halong Bay was very special, something we will remember for a very long time. I have to thank you for organising everything to meet our expectations. The choice of hotels and restaurants was excellent. All tour guides were very professional, friendly and made sure that we had a very good time. Please convey our kind regards to all of them, in particular Khoa and Tran who were very caring and friendly.
I certainly will highly recommend your company to our friends who may be planning to visit Vietnam in the future and already given your contact details to a couple of people.
I also like to point out a couple of things for your company to consider in organising future Tours. Many in our group were a bit concerned about the safety of several boat trips we had during the tour. In particular, the one we went to visit the floating village in Siem Reap. We understand that these trips are partly to give a first hand knowledge to tourists about the way of life for people in various parts of the world. The boat we travelled in Siem Reap was driven by a 16-year old kid and was not very good mechanically. Perhaps, in future trips it would be worthwhile to provide life jackets to everyone and contract only those with a good safety record to provide the boats. The other issue was the unnecessary delay and extensive questioning by the Immigration Officers in Siem Reap. They were asking for a letter from the Cambodian Tour Group and felt that we were delayed unnecessary. Some officers at the counters asked for money. Not sure what you can do about these things but something to consider to help promote tourism in that country.
Anyway, these are not criticisms but something that will help improve your business and bring more tourists to your country.
Overall, we had the most enjoyable trip which we will talk about for many years to come. Not sure when but If we decide to visit Vietnam again in the future you will be the first to know about it.
Finally, the ladies told me that you are expecting a baby soon. I like to wish you the very best and a safe arrival of the baby when due. Good Luck and best wishes!! Cheers
Thilak from Australia

Vietnam Holiday 5 Jan – 17 Jan 2013
Dear Hue,
We have just returned home from our wonderful trip to Vietnam. We enjoyed every minute of our time in your beautiful country. Fusion Maia was outstanding as were our day trips.
We loved our time in HCMC too. Every aspect of the trip was so well organised. Thank you for your attention to detail. This trip has given us a taste of Vietnam and we plan on coming back to explore the north and will definitely be in touch with you to help plan our next trip.
Would you please pass on our thanks to our guides, Mr Khanh (Da Nang/Hoi An) and Mr Luda (HCMC). They were both outstanding and went out of their way to help us. We have many wonderful memories. Once again, thank you.
The Waugh/Kennedy families.
Tim Waugh from Australia

Vietnam vacation 15 days: Danang – Saigon – Mekong – Phu Quoc from 22 Dec until 5 Jan 2013
Hello Mary D
Now it’s a couple of days since we arrived at home after our holiday in Vietnam.
It has been a fantastic trip, we have been enjoying ourselves during the hole holiday, and has learned a lot about Vietnam.
All of us want to thank you for being very nice, professional and quick in your response to us. We felt very much taken care of.
So, thank you, and may be we will be in touch some other time
PS Yesterday, a friend came to me asking for advice for going to Vietnam. I recommended you if she wanted to get in contact with a travel agency

Helene Falch & family from Norway

VIETNAM HOLIDAYS - 23/12/2012 – 2/1/2013
Dear Ms. Thu,
How are you. Well we are back to our place of work and would like to thank you once again for all your help and efforts in making our holiday the most memorable one for us. We thoroughly enjoyed ourselves and would not hesitate to recommend you to our friends who would like to visit Vietnam. It was very thoughtful of you to provide us with a mobile during our stay. Thank you again for this. We loved all the hotels, guides and facilities provided. The only thing we thought what could be worked on is the time we have spent on the airports while travelling within Vietnam, especially after the trip from Halong Bay the waiting time was a bit too long.
A small mistake on the part of the tour guide in Saigaon, was dropping us off at the International airport terminal, when we had to take a domestic flight to Hanoi. It was a bit of an inconvenience to us.
Once again we thank you and look forward to visiting Vietnam again and visiting places which we have not done in this tour.
Jodie Mendes.

Vietnam & Cambodia - 22 Dec 2012 – 3 Jan 2013
Dear Lana
We just landed at Dubai airport. To start with, I need to thank you and Travel Vietnam for the excellent arrangements. We had a perfect vacation!!
The overall arrangements during the trip were excellent. I was particularly impressed by Lana who was efficient and always very prompt and relevant in her replies to my queries. The quality of hotels was up to the expected standard. Victoria Angkor at Siem Reap was easily the best with very high standard of rooms, food and service (it was well worth the additional cost). Although the rooms at Riverside Bamboo Resort at Hoian were spacious, the other amenities and services were very average (the location was also not very convenient). The guides at all the locations were very good. However, Mr Chung at HCMC deserves a special mention. He did his best to show us the maximum possible in the limited time available. He also gave very good advice on the shopping areas and restaurants to visit on our own time in the evening. Mr Pasquale in Siem Reap was also very knowledgeable and enthusiastic. His efforts ensured that we went on the Angkor Wat balloon ride although it had been cancelled on the scheduled day due to windy conditions. I chose Travel Vietnam purely based on my hunch (without any references) and the confidence provided by Lana. I fully realise that vacations can never be perfect but this was as close as it can get! On hindsight, we certainly have no regrets. I would not hesitate to recommend Travel Vietnam to my friends would certainly use them again. Thank you
Philip from India

Vietnam Discovery 26 Nov – 14 Dec 2012
Hello Hue
I can’t believe we’ve been home again for almost two weeks after our wonderful holiday in Vietnam. I’m still working on “Viet time” and keep having flashbacks to all the great things we did.
I can’t thank you enough for organising such a memorable trip for us. NOTHING went wrong during the whole trip and the whole experience far exceeded our expectations.
The hotels were fabulous – all in convenient locations and of a terrific standard. The Renaissance in Hue was a standout and we lost ourselves in the Art Deco feel of the place as well as the luxury of the whole establishment. I don’t think I’ve ever been more pampered than on the Paradise Peak Cruise on Halong Bay – it was simply magnificent.
Air Vietnam flights were great – efficient and comfortable They even let us on with MUCH more baggage than we should have had!
Our guides were fantastic – professional and caring and all went “that extra mile” to ensure we did and saw everything we wanted to. Could you please pass on our thanks to Lan in Hanoi, Hieu in Hue, Tin in Dalat and Hau in Saigon. Australian tour guides could learn much from them all.
Our memories of Vietnam will stay with us forever. ..the fascinating culture, beautiful and diverse scenery, delicious food, great shopping , but most of all the people. Everywhere we went we were greeted with a smile and a sense of fun and happiness.
It was great to meet you on our arrival in Hanoi and we were really touched by your gift and the effort you took to see us personally. Please be assured that I will be recommend your company to all I know who contemplate a trip to Vietnam and we look forward to returning one day to see the parts of your beautiful country we missed this time.
Fond regards and thanks once again for the best holiday of my life.
Carol from Australia

Vietnam highlights 13 days from 21 Dec 2012 until 3 Dec 2012
Mary hi,
Both my wife and I want to thank you for the perfect management of our tour in Vietnam .
Our only complaint was that the car you provided us in Saigon and Can Tho was too large but with very limited leg room and very uncomfortable in the long trip to can tho and back.
The cars in Hanoi, Sapa and even Hoi An were much more comfortable. We were very satisfied with all 4 guides especially Hieu is Saigon. All drivers were very good, and the hotels were perfect.
Thanks again
Elish. And zwi Vromen from Israel

Vietnam Discovery (14 days) - From 27 Nov 2012 to 10 Dec 2012.
Hello Lana!!
We are back in Spain. The whole trip was wonderful and we hope in the future, to have the opportunity to travel with you again. We want to thank you for the gift that you did us and for your visit at the hotel.
Thanks again, Merry Christmas and Happy New Year
León and Cristina from Spain.

Vietnam & Cambodia (15 days) - From 12 Nov 2012 to 26 Nov 2012.
Hello Alan,
I would llike to thank you for doing a good job of our recent trip. We were all very pleased with our guides, especially with regard to Garry's feelings in the DMZ area. All of our hotel accommadtions were very good. Hope all is well with you.
Beverly from USA

Vietnam & Cambodia 16 days from 29 Oct until 13 Nov 2012.
Dear Mary,
Thank you for your greetings and thank you for your consideration. We had a wonderful time in Vietnam and will always remember it.
Best regards,
Anna and Kai from Sweden

Southern Vietnam - From 12 Nov 2012 to 28 Nov 2012
Dear Ms Lana Anh,
Thank you for organizing a most enjoyable visit to your beautiful city and to the Mekong Delta. Mr. Hau was knowledgeable and did everything in his power to make our visit instructive and enjoyable. Mr Hoa was a very reliable, courteous and skillful driver. We had a great time in their company. It was a most memorable experience.
Jean and Louise Renard from Canada

Vietnam Discovery (19 days) - From 6 Nov 2012 to 24 Nov 2012.
Firstly, I would say all was great as you can see by my ratings and so only offer these comments as positive feedback to assist you to make your business the best it can be.It was wonderful to have an English speaking guide with us so much but to make even better they could be prepared to make suggestions for options that are not typically tourist and help access local culture more when there are gaps in the day. In general I found Vietnamese people reluctant to make suggestions and would sort of give a nothing answer if pressed to make a judgement. Given people living in the particular area have better knowledge than me I found this at times frustrating. Also guides seemed reluctant to assist the tourist with advising the price that should be paid for something and assist with the bargaining. This is not a criticism but a general comment as I would praise all the guides for all their assistance & knowledge sharing. In particular I would like to praise Hai who was our guide in Hoi Ann/Hue who provided a level of care & professionalism beyond that of his job and was very caring. Finally, I like to particularly mention Miss My Tran who was wonderful in every respect and very patient and efficient with all my questions/ requirements. Our trip went so smoothly and exactly as I asked. I believe you are lucky to have employees such as Miss My Tran and Hai. Look after them! thank you for sharing your lovely country with us.
Pamela & Tom Webber from Australia

Angkor Wat & North Vietnam - From 03 Oct 2012 to 11 Oct 2012
I would like to mention the outstanding performance of Van Anh as travel consultant. She was absolutely amazing, very professional and approachable. She managed to set up everything for us in a very short time quickly replying to all the emails, always providing us with options and solutions. Throughout the trip she kept in touch with us making sure everything was going well and that was great, we felt we were being well accompanied by her. She was very kind and friendly the all-time and we really appreciate the efforts she did. We wish her all the best.
Keep the great job!
Ricardo & Filipe from Portugal

Vietnam discovery 11 days - From 30 Sep to 10 Oct 2012.
Dear Mary,
Thank you for organising a wonderful holiday for us. We are very happy with all your arrangements and had a wonderful time in your country.
Our guide in Hanoi – Son – was very good. He was enthusiastic and very informative, we enjoyed our time with him. He was a pleasure to be with. The guide in Ho Chi Minh city was good and the guide in Hoian was OK but not as good as the others.
We will definitely recommend you to all of our friends and encourage them to go to Vietnam.
Thank you again.
Louise from Australia.

Thailand Holidays (11 days) - From 27 Sep 2012 to 7 Oct 2012
Dear Mr. Alan,
We arrived home safely, after our great time we all had in Thailand, thanks to you and all the team that was involved in the operation.
I am very satisfied and more than happy I decided to do the trip with your company.
I am sure that in the future we shell do the same with you, hopefully next year.
Thanks again from all of us in Israel.
Yaron Pick from Israel

Best of the North (6 days) - From 1 Oct to 6 Oct 2012.
Hi Hue.
Robyn and Myself absolutely love Vietnam.
Our Trip was just brilliant. The Tour Guide ' Gaip ' was the best and we loved him.
We are coming again within 12 months for sure as it was just breathtaking.
We cannot stop talking about it
Thank you for an outstanding trip
David and Robyn from Australia

Vietnam Holiday - August 21st 2012 - September 5th 2012
Dear My Tran,
How are you doing? Here everything is allright (means very busy working!).
As promissed i would give you a short summary of our stay in Vietnam.
Overall we loved again our stay in Vietnam and the time of two and a half week went very fast.
The first days staying in Hanoi was good to get used to the hot temperatures. We liked the hotel and we were very happy to meet you in the lobby of the hotel.
The stay at Halong Bay (2 nights) was a bit disappointed. We had a romantic idea of the surroundings but it is just to much touristic. Too many boats staying (overnight) at the same spot and overall it was very noisy, for example at 9pm the Karaoke went on......uhhhh we are at Halong Bay, one of the most unique places on earth??!
It was good we spent 3 days at Halong Bay because the full day we went on a smaller boat and sailed and kajakked with the guide along the bays. That was really nice!
The boat we were staying on was also a bit disappointed because the cabin was very small and the food was not that good. Friends of us stayed on a bigger boat (luxury paradise) and after all we preffered staying on that boat and pay some more.
Then we went for our stay in Hoi An (about 9 days) and the Victoria Beach resort is really very good! Beside that we loved the beach, walking for more than a hour and meeting just a few friendly fisherman. The old town we spent every night and having dinner at our favorite restaurants "good morning Vietnam" and "Morning Glory".
Of course we were also a good client of the cloth shop "A Dong Silk" just like three years ago i bought two suits and some jackets. Marielle also bought severall dresses, so we are dressed for the next years!
The last two days in How Chi Min was ok, maybe just one day to long afterall but we went for massage and a haircut so time flies. The hotel was in the good area of How Chi Min but the quality was less than the hotel in Hanoi, but ok no problem.
So afterall it was worth coming back to Vietnam. I have planned to come back in 2015 (than i can buy new suits again) and stay again in Victoria Beach Hoi An and in combination with Victoria Sapa it will be a nice time again!
Thank you very much for your support, kind regards to your colleaques and i added just two pictures as a little gift.
Keeping in touch!!
Kind regards,
Michel Wouda

Vietnam Highlights - August 21st 2012 - September 2nd 2012
My husband and I were extremely happy with the planning of our trip and also with the accommodation, guides and drivers. Everyone was very professional in their assistance and we would not hesitate in recommending your company or using your services on our next visit to your country.
Kind regards.
Hello My,
Thank you for your email. I am back at work today after a very pleasant trip. My only problem was in HCMC on the return – I went to get into the van at the airport, put my foot on the step and heard a loud crunch and a terrible pain went through my foot….nearly passed out.
I have broken a bone in the bottom of my foot and am now in plaster from my toes to just under my knee!
I hobbled around for the last two days in HCMC but really couldn’t do very much so stayed in the hotel and went to the hospital when I got back to Australia.
I did advise Hai, our guide, of the problem, but wasn’t sure at that stage what I had done, whether it was broken or not.
Anyway, I also wanted to thank you for a wonderful trip. You planned it very well – everything was perfect . The hotels were excellent as were the guides and drivers.
My only comment would be with regard to the day trip to Vung Tau. I think it would be best to travel there and back by ferry as the trip home by car is too long. It is good if you haven’t been to Vietnam before and it enables you to see the countryside but in my instance, I would have preferred to come home by ferry.
You did a great job My and my husband and I thank you very much for your help and professionalism – we will certainly book through your company again when travelling to Vietnam/Cambodia or Laos.
Kind regards,
Gaye Macdonald-Smith from Australia

Vietnam Vacation 17 days from 06 Aug 2012 to 22 Aug 2012
“Mr. Lap,
My children and I arrived safe to the USA last night. I wanted to thank you for coordinating an amazing trip to Vietnam. My cultural and historical knowledge of my birth country has been enhanced as a result of your meticulously planned trip. Again thank you and I will spread the word and refer you to my friends who wish to visit Vietnam. I also returned your loaner cell phone to the taxi driver before departing for USA and hope you have it back. Wishing you a productive and fun week!
Thu Stubbs

“Mr. Lap,
Now that I am home, I wanted to take this opportunity to thank you for your outstanding service. Your guides and drivers were informative, friendly and timely. Our travel within Vietnam was coordinated and executed by your company perfectly. I must say that I was concerned about our continued movement throughout Vietnam. However, our comfort, safety and interests were highlighted and exceeded our expectations. Providing a telephone for our use and your immediate response to our frequent calls was a great assistance and a comfort to know that you were only a phone call away. Your continued attentiveness and assistance was much appreciated and made us feel safe. Your country is beautiful, interesting and fun. I will tell you that I have already recommended your services to a friend that is considering travel to Vietnam. Please feel free to use me has a reference if need be.
Thank you again for your outstanding service and assistance.
Robert A . Spelke
The Law Office of Robert A. Spelke
1614 20th Street, N.W.
Washington, D.C.

Best of the North from 17 Aug 2012 – 23 Aug 2012
Dear Lana,
Thank you for your welcoming home email. We had a fantastic time on our Tour of the North in Vietnam. I have just finished filling out you survey and I will thoroughly recommend your company Vietnam Today to all our friends. We were very impressed with your company's attention to detail and the care shown to us by your Guides and Drivers. The accommodation was excellent and the food great ( although we were a little sick when we first arrived).- Thank you for your concern. One day we would love to travel back to Vietnam and do some more exploring. Thank you once again for all your help.
Kind Regards.
Ron and Lynne Hulm Minyama, Queensland Australia

BANGKOK & VIETNAM DISCOVERY (23 days) - From July 13th 2012 to August 5th 2012
Dear Mr. Lap,
Safe at home and already back to work in the Netherlands, we are looking back to a wonderful tour through your country. The landscape, the cities, the people, everything was so great and beautiful. Thanks to yourself and the tour guides (esp. with Mong in Hanoi and Tran in Saigon we had a lot of fun), the organization was so smooth and professional, that we had no worries at all. That also contributes to a perfect holiday.
Thank you very very much for all that you've done to make this tour a success, as it starts with you and your itinerary. It was a full program but very diverse and enough time to relax now and then. Also the hotels were well chosen and diverse.
We really appreciated your own visit to us in the Hanoi hotel and that you brought us these presents. That was a real surprise!
We would like to thank you again for all your support and we promise that, for any future visit to Asia, we come back to you and your company to help us with a tour.
Best regards from our family!
Michel, Marjan, Imeldo, Jurriën and Bibi Kwaak

Vietnam Honeymoon – 18 days
Dear Nga Vu,
We send this email to congratulate you by the tour that you have organized for us. We thank you for your effort and the effort of all your team. We are very pleased with the tour: your professionalism, the organization, the staff who greeted us so kindly...
It has been a great experience.
We take this opportunity to send you some pictures. One of them with Mr. Son in Hanoi and the other with Ms. Tran in Saigon. I ask you that you send them with all our love.
Also we want to propose an improvement in your website. Something very simple like including a section where you may post pictures of your customers during the tour that they (we) send you at the end. We believe that the web would be more attractive and friendly.
Best regards,
Jordi & David

Vietnam & Cambodia Vacations - From 30 Jul 2012 to 8 Aug 2012.
Dear Lana Anh,
I enjoyed my time in Vietnam and Cambodia very much and will certainly come back for more. Trip planning was excellent and all guides were always punctual and very helpful. I do not have any complaints at all and will certainly recommend your agency to friends. Maybe next time I find a few people in Dubai who would like to come with me. I also want to see Myanmar and Laos.
Also enjoyed our dinner very much – nice little restaurant in deed. I arrived safely back to Dubai after a long wait at Saigon airport (next time I go for multiple entry visa).
Everything worked fine with the luggage, VN checked it through to Emirates. Actually felt a bit sad having only 2 days in Siem Riep (very nice place). Hotel was great – fantastic location – big pool but had no time to use it…
Wish you all the best and good business in the future and hopefully we will meet again next time – then I show you more secret little restaurants in dark alleys…
Kind regards from hot Dubai (today only 38°C)
Christine Orth

Vietnam Vacation - 17 Jul 2012 – 03 Aug 2012
Hello Ms. Le Anh,
Vietnam was a fabulous trip for us, full of strong emotions and pleasant invcontri. You are a wonderful people.
First of all I thank you and Le Anh and Dao Vi that you have been my first contact and you were fabulous, very professional and you have fulfilled all my requests ..
Thanks and a big hug.
I also thank all your team certainly worked very hard so that our holidays are fabulous.
I thank our guide who has accompaniato min in the tour explaining everything so easy and clear speaking perfect Italian, thanks Min you kindly send me your e-mail that I missed, thank you.
In the coming days I will send your judgment on the link you sent me.
If I can be useful and help from Italy, do not hesitate to contact me I will be very happy to collaborate with you.
Write me when you do not know what to do, get your news will be for me a moment of happiness greetings and kisses Valter
Mr. Valter Calo from Italia

Vietnam & Cambodia - 17 July 2012 – 26 July 2012
Dear Ms. Lana Anh,
I would like to congratulate you for the trip!!! Everything turned out to be EXCELLENT! My parents and my sisters were very very happy with the trip. We really enjoyed every part of it. The itinerary and activities were all very nicely planned and organized. The places were incredible, the tour guides, the restaurants, everything. We really enjoy our vacations and I was very happy to have chosen you and your company to provide us with your services. Everything was first class service. The attention of the tour guides, the drivers, having water available at all times, their disposition towards us.
I also wanted to thank you for everything!!! After several emails back and forth you were able to meet our needs :) We also wanted to thank you for the little gift you gave us. We thought it was very nice of you. We loved everything. It was also a nice gesture you pass to our hotel to meet us :)
I would also like to recommend you Paradise Cruises. It was THE BEST!!!! The boat was in excellent conditions, the rooms were very nice and clean, the food was delicious, the services very very good. We loved it!!!
I will definitely recommend your services and company to my friends!! It was a pleasure travelling with you.
Hope you keep doing great! It was very nice meeting you.
Alejandra from Monterrey, Mexico

Vietnam & Cambodia - June 26th 2012 – July 7th 2012
We were all very happy with our holiday in Vietnam and Cambodia. The service provided both before and during our holiday was excellent and I would definitely be recommending your Travel Agency to anyone who was traveling to Vietnam and Cambodia. All the services provided accommodation, guides, drivers meals etc. were first class and very reasonably priced. Ms. Nga was so patient with all our enquiries and so friendly when we finally met her her in person in Hanoi. We were sorry we did not have more time in Hanoi, felt another day would have been wonderful. As far as the service on the boat at Halong Bay is concerned I cannot thank you enough - it was amazing, we could not believe the wonderful food they presented at every meal and the friendly staff made it a memorable experience. Of all the hotels we stayed in our favorite was Ancient House, Hoi An.
Denise Oades from Australia

Vietnam & Cambodia Discovery - 10 May to 20 May, 2012
Hi Thao / My,
I would like place on record our sincere thanks for organising our tour to Vietnam and Cambodia.
We had a wonderful time seeing and learning about Vietnam and Cambodia.
The tour guides were very knowledgeable and helpful and assist with all our requirements.
I would also like to thank you for the wonderful gift we received as well as the birthday cake for my wife on her birthday.
I would certainly recommend your company to anyone wishing to visit Vietnam.
Best regards.
Sydney van Heerden
From South Africa

Vietnam Cambodia holiday 25th Feb to 12th Mar 2012
Tuan Phan:
We are still savoring the wonderful experiences we had on our three week journey to Cambodia and Vietnam. We were most impressed with the attention to detail and warm hospitality shown by your staff and the guides you chose to lead us. We appreciated your flexibility and expert advice in designing an itinerary so we could travel as a couple rather than join a larger group. Traveling in Cambodia and Vietnam is such a pleasure. The people, culture, natural beauty, and historical sites combined to offer all the elements we look for in a perfect vacation. We look forward to working with you and Vietnam Travel Today in designing our next vacation to Southeast Asia.
We appreciate your excellent help.
Linda Eichengreen
Douglas Beattie
From USA

Vietnam holiday 24th Dec 2011 – 6th Jan 2012
Hello Tuan!
First, I want to thank you for a fabulous trip that you set-up for me! Your team is very professional and fun. The mobile phone was very helpful to me. I thoroughly enjoyed everything about Viet Nam, sans the horrible train ride to and from Lao Cai, & hope to return again The cooking class was a great experience. Thank you for adding that. I absolutely love Hue. It was my favorite city on the stop and the hotel Gerbera is top notch!! I loved all my guides, especially Tue and Quang. Tue is so smart and his English is the best. I learned so much from that man. What an asset to Viet Nam Today Travel. And Quang saved the day in Saigon. He is just a lovely young man, very professional and extremely fun and funny. He made me laugh the whole time and treated me like I was family. The woman in Mekong was so sweet too. I do not remember her name.
Can you help me here? Le in Sa Pa was great too, because he is really enmeshed with the tribal people and they seem to like and trust him very much.
Seriously, your team is just great.
Thank you! Thank you!
Tammy From Spain

Laos & Vietnam Adventure 24th Jan to 6th Feb 2012
Hi Tuan Phan,
We arrived Spain on Sunday.
I didn't contact you before, because I had a lot of work in my work.
We write to inform you that all were ok, and we enjoy a lot.
Just let you know that was great. The guides were very friendly and very attentive, they did all for us.
Thank you very much too for the presents, we like very much.
Vietnam and Laos countries are very beautiful and different from ours, so it was a very enjoyable and rewarding, to return again.
Also let you know that we had a problem with the customs office of exit, when we entered Laos, paid the visa, they put the entry stamp, like everything to do the guide, we did not check the passports, and in my passport had not the enter seal, then in Vientiane, the police wanted that I must to return to the top (customs were we enter to Laos) for me to put the seal, if not, could not get out of Laos, at the end we solve it by paying $ 100. I paid and we take the flight.
Best Regards
Anna from Spain

Best of the North - 16 Apr 2012 – 21 Apr 2012
Dear Nga Vu,
I am afraid the e-survey does not open. But just to let you know everything was perfect about the trip - the guides (including your husband), the drivers, hotel choices and all the beautiful places we visited. I will recommend to friends your travel agency, or more specifically you to arrange their holiday in Vietnam.
Best regards from Finland
Tim Bedford from Finland

Vietnam & Cambodia 16 days/15 nights, from 6 Apr 2012 – 21 Apr 2012
We have so much appreciation for you! You were created an absolutely amazing trip to Vietnam and Cambodia for us. You were instrumental in making such incredible memories for my sister and I. Our trip went very smooth and the little issues we had were always solved by you immediately. We are so happy that you were there to assist when needed! Please feel free to send this email onto your superior. You did such a fantastic job... you deserve recognition!
Our hotels on our itinerary were always very nice and clean. Two of our favorites were the River Beach Resort in Hoi An and the Angkor Holiday Hotel in Siem Reap. Both were simply amazing for food, service, value and decor.
Also, Our guides were all wonderful and received top scores on the evaluations. Three guides went above and beyond our expectations. I would like to make special mention of them to encourage you to continue with their services. I will write separate emails to you on each of them so that I can cc them on as well.
The three outstanding guides were:
Pa May Phuong - Sapa
Bui Van Hau Luda - Mekong Delta
Sene Maray - Cambodia
Thanks again, Nga!! I will definitely be posting a very positive review on trip advisor for you and your company!
Kathi and Joanne from Canada

Best of Vietnam 10 days - from 9 Apr to 18 Apr, 2012
Our guide Phuket (Phuoc) was fantastic. It is because of her that we all agree HCM was the favorite part of our trip. We really enjoyed meeting My Tran when we arrived in Hanoi,her efficiency in organizing our tour was very impressive. We also appreciate the honesty in our over payment to the company. My parents are planning a trip to Vietnam in the near future and we will most certainly be recommending you all to them. Thank you all very much
Fox-Smith Family from Australia

Vietnam Discovery 12 days - from 31 Mar – 1 Apr, 2012
Dear My,
We did mean to email you sooner than this but life returned to its usual hectic pace on our return home. We would like to thank you for the wonderful trip we had in Vietnam which exceeded our expectations.
We were overall very pleased with our guides (and drivers) who did make the trip very informative, fun and thoroughly enjoyable:-
Anh in Hanoi was very polite, accommodating and informative. I guess as she is relatively young and "new" to her role, it was at times a little challenging to understand her, requiring perhaps more concentration on our part. She did however provide us with an informative and enjoyable experience of Hanoi.
The Halong Bay cruise was fantastic! The staff and activities were all great - the cooking class was a real bonus! We would have done 2 nights instead of one if we had known…..
Mr Huang in Hue was a gem! His enthusiasm certainly rubbed off on us making Hue one of our favourites - his knowledge of the history, passion for the subject and easy-going manner made this part of our tour thoroughly memorable. His friendly nature meant the kids felt quite comfortable asking him questions - this would suggest they were actually listening and were interested!!
The free time in Hoi An was well appreciated. A rest, some shopping and some lovely food and photos.
In Ho Chi Minh City, we were greeted at the airport by Mr Hao who did seem rather serious initially. Our first impressions were obviously incorrect (think his glasses were broken and he wasn't quite himself) as over the next 3 days, we really appreciated his knowledge of the region which he imparted with a great sense of humour while he entertained us with his many anecdotes. He even managed to persuade us to try the various wines including snake wine!! The kids felt very comfortable with him and he did seem to go out of his way to make sure we were looked after. The Mekong Delta was another one of our favourite highlights.
If there was a negative part to the whole trip it was perhaps the restaurant in Tay Ninh. The food was very average (perhaps the least appetising of our entire trip) and the staff was certainly not typical of our experience in Vietnam - one female member of staff actually informed us that a certain brand of beer was unavailable then proceeded to serve it to other tables - I am quite certain that it was not a language problem…. I understand that being a relatively small village that it is the only "restaurant" suited to tourists but in hindsight we would have been happy to skip Cao Dai Temple in Tay Ninh altogether.
Overall, we had a fantastic tour and would be very happy to recommend Travel Vietnam to friends and family. The customised tour with our own guide, driver and transport meant we weren't under any pressure to meet "deadlines" and were free to enjoy the sights/experiences at our own pace. The choice of accommodation was also excellent.
Thank you once again for putting together a great itinerary and tour.
Yours sincerely
Denise Koong and Philip James from Australia.

Central & South Vietnam - Apr 10th 2012 to Apr 20th 2012
I had a fantastic time. You did an excellent job arranging everything on short notice and taking care of my requests…Pleas pass this on to your supervisor - they need to know what an excellent job you did When any of my friends want to travel to Vietnam your are the only person whom I will let them be set up by.
Thank you so much!!
Mr. Tony Zanatta from Canada

Vietnam Highlights - 8 Mar – 18 Mar, 2012
Dear My Tran,
We were very impressed with the whole package offered by TRAVEL VIETNAM .... from the initial detail and attention from the Travel Consultant ... thru to all of the guides and drivers . All very good . The standard of the accommodation ... all very good and well located (as recommended by our travel consultant who asked us the right questions and made good recommendations accordingly ) The food generally in Vietnam was a highlight including all of the meals that were included in our package . Many thanks for all of your excellent service . We will be happy to reccommend Vietnam Travel and hope we will be back to see more (Cambodia and Laos ?? ) sometime in the near future .
Douglas Moxon and Cissy Yee

Best of the north 9 days (from 7 Mar to 12 Mar 2012)
Hi Mary!
This is Lillian and John. We have been back for a few weeks now. We just wanted to write to you to thank you for the great experiences we had during our tour. Thank you to VTT for taking such good care of us and allowed us to enjoy a very smooth trip. When we return, we will definitely contact you again. Hope things are well in Hanoi! Have a wonderful day!
Lillian Nguyen

Vietnam, Cambodia and Laos Experience 21 days - 24th Feb to 15th Mar 2012
Dear Thao,
we just arrived in Italy from our tour in Indochina.
Our trip has been very nice and we have been completely satisfied by your organization.
I and my wife want to thank you and all the guides and drivers of our trip very much!!!
Surely I will suggest your company to my friends, interested into travelling across Vietnam, Cambodia and Laos.
Thank you very much again and… good luck for your motherhood.
Aldo and Evelina DELL’ORO

Vietnam & Cambodia 8 days - January 2012
Hi Mary,
We just came back from out trip today. It was a wonderful experience and thank you and your company for arranging our tour. Everything was perfect and you have arranged everything as per the tour plan. Our family had a really memorable holiday experience.
Thanks and all the best,

Vietnam discovery 16 days from 7 Jan 2012 to 22 Jan 2012
Hello Ms. Mary,
we returned home safely after our Vietnam-travel.
At all times our guides and drivers were present upon arrival and we never had any problems being lost. Due to the mobile phone we were able to contact them in times outside of their service.
We were able to visit and see all of the travel program points you offered. They were shown and described in depth by our guides. We had very good contact to all guides and drivers.
It was a very interesting time even (and expected) it was no relax tour.
Especially the first days were very busy and the trip in the night train to Sapa and the trip back to Hanoi was a bit inconvenient (no heating in the train, the beds were a bit clamp, very early arrival).
It was quite an experience to see how your country recovered after the war time. We enjoyed that our travel time was just before the tet-festival and we were able to see all the beautiful decorations and the crowds of lucky people. We were impressed on the heavy traffic in the cities.
Please consider this as a first comment. After all impressions have settled we may send more comments.
Best regards
Helga and Helmut

Vietnam Discovery: 1st Jan 2012 – 15th Jan 2012
Hi Hong,
We have just returned home from our holiday in Vietnam. I would like to say that your company has done a fantastic job and the guides were awesome.
My family had a great time and most of that is due to the very well organized tour, we didn't have one single problem.
We found the guides to be very friendly , knowledgeable and they organized everything for us.
All I can say is THANK YOU, GREAT JOB.
Once again thanks for a great holiday.
Grant Williams
Mr. Grant Williams from Australia

Vietnam & Cambodia – 18days from 17 Dec 2011 to 04 Jan 2012
Dear Nga Vu,
Just wanted to let the sales team director know how much we appreciated working with Miss Nga Vu of your company in arranging our recent travel tour of Vietnam and Cambodia. Miss Vu was very competent and professional. She was able to address numerous questions in detail that we presented to her over the many months of planning this vacation which was very helpful in our decision making process. She showed and provided exemplary customer service and provided us with a lot of confidence that we had made the right choice in selecting your travel company. I hope that she receives the recognition that she justly deserves for outstanding representation of your company. We will most definitely recommend and use your company again for any future travels that we my make to Southeast Asia.
John Roy
John Roy from USA

Myanmar Discovery - 22 days from 19 Dec 2011 to 10 Jan 2012
Dear Nga Vu,
Thanks for the wishes. I got back to work this morning so have only seen your email now.Thank you for organising my Myanmar trip. I had a wonderful time!Wonderful people and country. Still a long way to go in terms of tourism and infrastructure butthat will happen now that the country is moving forward.In terms of organising and service I must complement VTT for superior delivery.Hope to use your services in the future and I will recommend your company to others traveling to your wonderful country.Roz
Roz Wooldridge from South Africa

Vietnam & Cambodia 14 days - From 24 Dec 2011 until 6 Jan 2012
Dear Mary D
We wanted to thank you for arranging the most amazing trip of our lives for us!
You and your team were so professional in putting together a trip including everything we wanted to see and do.
Travelling in a foreign (non-English speaking) country is often daunting - but there was a friendly driver to meet us at every stop, and a very knowledgeable guide at every destination.
Our Vietnam and Cambodia trip was so wonderful, we have recommended it to all our family and friends.
We found the country to be clean, the people friendly and helpful, it was not too expensive and the food was amazing!
We also got engaged on our last day at Angkor Wat - it was a very special day for us!
Our every day was filled with new adventures...
Herewith a brief list of our encounters:
Hanoi was amazing! We loved the old quarter, temples, war history museum, shopping and water puppet show. Simply wondering around the streets and watching the people was fun.
Halong Bay was simply breath-taking! We could not get enough of the scenery. It is a must !!!
Hoi An was definitely our favourite city. We could not get enough of this place - the old quarter was incredible, the old buildings and little shops were so authentic. The fact that they do not allow vehicles in this part made it so peaceful and one could enjoy the sounds and smells of the little shops far better. We rode around on bicycles and felt so safe, we had beautiful clothes made, did a fun cooking course at Gioan, walked along the river illuminated by colourful lanterns at night and had a massage at our lovely hotel spa (this was our favourite hotel!!). We regret not having another day at this destination! My Son was very interesting but our feeling was that if people are also going to Angkor Wat then My Son isnt neccesary as the tombs are far more impressive at Angkor Wat. Hue was not a highlight on our list, maybe because it rained all day - but we did enjoy seeing the Citadel and the Puppet King's Tomb.
We spent New Year's eve in Saigon (Western New Year) and the whole city was illuminated by lights and lanterns and there was even a fireworks display on the river at midnight. We also enjoyed the big market, where the shopping was great and we got to taste delicious fruit that we had never seen before. This city has a lovely vibe to it. The location and quality of the hotel was great as we were within walking distance to many of the Museums and restaurants.
We visited the Cu Chi tunnels and valued the history that we learned about - it's worth the visit. Duncan absolutely loved it as he is a history enthusiast and he got to shoot a machine gun.
The Mekong Delta was wonderful! It was incredible to see how people live on the water, and walking among the small industries gave us a much better perspective of daily life in this area .
We travelled to Phnom Penh by boat and saw more floating villages and rural life.
We visited the Killing Fields and museum at Phnom Penh, this was a very disturbing experience, very sad that a genocide happened there so recently. We regret not having time to visit the royal palace; it looked very impressive from the outside. We enjoyed watching the people dance and exercise along the river in the late afternoon. If time allows it, people should try and have 2 nights here.
We do not recommend taking a boat to Siem Reap - it was 8hrs long, hot, cramped and uncomfortable. Rather fly!
Siem Reap was absolutely incredible!!! The many old temples are amazing to see, each with it's own unique story and character. Our favourites were Angkor Wat where we watched the sun rise, Angkor Tom with the giant stone faces, and Ta Prohm with the trees growing over the ancient ruins. Pub street is also not to be missed, it was very festive and the food was great.
Overal, we felt the tour you designed for us was very well run. Having the drivers and guides made life much easier for us to get around without wasting a lot of time. Most of the guides were exceptional with their manner, and their knowledge was wonderful. Our best guides were from Hanoi and Ho Chi Minh. The hotels were lovely, well located and the breakfasts were delicious.
We will cherish our memories from our Vietnam & Cambodia trip forever - and hopefully one day, we will be able to bring our children to come and experience this wonderful destination!
Warmest Regards
Lisl Riley & Duncan Drew from South Africa

Vietnam, Laos & Cambodia discovery 21 days - 7 Nov 2011 to 27 Nov 2011
Dear Ms Mary D,
We are all back in Canada now and just have pictures and memories of our wonderful trip to visit your country.
We all had a great holiday and enjoyed it all so much. There was so much to see and experience and all our guides were helpful and friendly.
We have a great picture of all of us in your office that day when we met.
I have been talking about our trip to my friends and am giving your company and your name to anyone who is interested in taking a similar trip.
Thank you so much again for a very good time and hope that others will visit Vietnam and enjoy as much as we did.
Yours truly
Judith buruk from Canada

Vietnam & Cambodia discovery 20 days - 3 Dec 2011 to 22 Dec 2011
Hi Mary,
We are now back home, we had a lovely time in Vietnam and Cambodia.
Thank you so much for organizing such a smooth running trip.
Our trip was made more enjoyable by the professionalism and friendliness of all the guides you organized for us.
We will highly recommend your company if any of our friends are planning to visit your beautiful country.
Wishing you a very happy new year.
Moonie, Umesh, Shreeya and Nayan

EXCLUSIVE INDOCHINA DISCOVERY - from 12 Dec 2011 to 29 Dec 2011
Both Zac and I enjoyed our trip. It was well put to-gether and we thank you for all your efforts and professionalism. You offered us a superior product and will recommend your agency to others. Here are a few suggestions:
Myanmar - First of all we did not know that this was a CASH only economy and therefore was not fully prepared.. Lucky for us we had $120.00 and of that we had to pay $20.00 for our departure tax. We used the $100.00 for tips to our guides, drivers and porters. It was a very stressful period for us as we only enjoyed breakfast and did without lunches and dinners. We would have liked to have spending monies with us for souvenirs. I recommend that you prepare a checklist of Things to Know Before You Go for all of your international clients.
For us tipping is rewarding for good service, however; because we had so many different guides, drivers and service handlers ( busy boys, hotel maids, cyclo drivers etc) it became a bit too much with the constant preparation for finding monies to tip, complciated by the fact hat we had to deal with so many different currencies. Each day we ending up tipping at least five or more individuals. This detracted from the vacation. You may wish to include a general porterage in your package for the services paid for. This constant pressure to find monies for tipping was a bit too much and distracting from enjoyment of the vacation. For example, when we travelled to China in 2009 we were only responsible for tipping our guide - all other service providers were taken care of by the tour company.
Other than that, I would have enjoyed a day at the spa or a stay at a luxurious beach or lakeside resort for a couple days. I also suggest that you include some very contemporary stuff as well - a visit to a modern art gallery etc as options. Mandalay was a disappointment especially the tour to Palace etc. We loved Bagan and seeing Rangoon. We enjoyed our tour of Vietnam and Cambodia.
Thanks again for the opportunity to give you our feedback.

Best of the North - 9 days - Dec 3th 2011 - Dec 11th 2011
Hola Nga Vu,
Ya de regreso a España tan solo queremos agradeceros lo bien organizado que ha estado el viaje, todas las atenciones recibidas y la colaboración prestada sobre todo por ti para que el viaje fuera muy completo.
Nos hemos traído muy buenos recuerdos de Vietnam y de su gente. Gente muy amable y servicial y siempre con una sonrisa en la boca que nos han hecho sentir muy a gusto. Hemos disfrutado y nos hemos reído mucho.
Los hoteles todos fantásticos y con muy buen servicio
El barco estupendo y da las gracias a todo el personal y sobre todo al cocinero por su fantástica comida
Y como no darte las gracias por haber elegido para nosotros a Long como conductor. Es muy buen profesional, siempre con la furgoneta limpia, agua en todo momento para beber y lo mas importante , muy buen profesional a pesar del caos de trafico. Aunque no entendía nuestro idioma siempre tenia una sonrisa para nosotros Y también darte las gracias por asignarnos a Qhynh como guía y sobre todo como amigo en nuestra aventura por Vietnam que esperamos que no sea la ultima. Habla muy bien español, nos hemos divertido mucho con el y sobre todo nos ha hecho conocer a una Vietnam muy acogedora que seguro volveremos a visitar
Da las gracias a los dos de nuestra parte
Y por supuesto darte las gracias a ti y a Vietanm Today Travel por habernos organizado un viaje tan maravilloso
Y la mejor manera de agradeceros vuestra buen que hacer es que hablamos estupendamente de vosotros y estamos animando a la gente a que vaya a visitaros
Gracias de nuevo por un viaje inolvidable
Saludos de
María, Chiqui, Mariola, Carmen, Javier y Ana

Vietnam Holidays - 30 Oct to 18 Nov ( 15 days)
Dear Hoang,
Be sure that we have had a wonderful travel and in part that is thanks to you and to your excellent organisation.
I can give very good references about you to my friends and relatives. Nevertheless, and I know that is not your fault, honestly we have to say that the problem with the traffic in Hanoi and Saigon could be very uncomfortable for a tourist like us, that likes very much walking around the city. May be you and other tourist operators could press the authority for them to impose a little order and the international traffic's rules.
I've answered your questionnaire, but I don't know if you'll receive it, because it had appeared a strange message after sending. In case not, I have no problems in doing again.
Thanks for all and see you again.
Montserrat Niella

Essential Vietnam 8 days - 29th Oct to 5th Nov 2011
Dear Thao,
Sorry for writing you just now, but after one week of vacation, coming back i had a lot of work.
I want to tell you that our trip in Vietnam was fantastic for what we have seen. Vietnam is a wonderful country and we just regretted not to have 3-4 days more to see something else.
We were very surprised and so pleased about your fantastic organization. Everything was so perfect. Very good hotels, very good guides, fantastic drivers and cars.
I already have recomended your agency to many of my friends and i m sure that many of them will contact you for a tour. Thank you for your wonderful gift.
I already tell you that we want to make a trip next year in Myanmar. Do you think that the same time like this year will be fine to visit this country? If not which would be to good period to visti this country? I think we can stay again 9-10 days. Could you send me a program to what we could visit.
Once again thank you so much for your wonderful assistance.
Best regards
Laura Russo

Vietnam Holiday 13 days - 17th Oct - 29th Oct 2011
Hello Thao,
Just to let you know that we have arrived back in Australia now & I am back at work. I wanted to thank you so much for such a wonderful holiday in Vietnam.
You planned it very well for us and everything went like clockwork.
The tours you organized where fantastic and the guides and drivers were very professional, friendly and informative. Also, the hotels were perfectly located and ideal for what we required.
We loved every minute of our time in your country and loved the people.
Thank you so much Thao – we really appreciate your help and assistance and will have no hesitation in recommending you and your Vietnam Today Travel.
Cheers Thai and best wishes always.
Ms. Gaye Macdonald Smith and Mr. John Macdonald Smith

Vietnam Holiday 17 days - 18th Oct to 3rd Nov 2011
Hello Thao,
I and my friends so enjoyed our visit to your country, you put together a wonderful itinery for us, all our guides were so kind and informative, and our accomodation first rate, we thoroughly enjoyed the visit to your country and I thank you sincerely. Should I have any friends in future mention a proposed visit to your country I will certainly give them your name and e-mail address.
Wishing you a safe and healthy birth for you and your baby,
Sincerely, Jenny.
Jenny Oliver’ group

Vietnam Holiday 19 days - 1st Oct to 19th Oct 2011
Dear Thao,
We are now back safely home.........though wishing we could still be in Vietnam !
I want to thank you and the VTT team for our excellent holiday. I cannot praise you too highly : everything was extremely well-organised and well-executed : all of our tours were very enjoyable : our hotels were very comfortable : our travel arrangements well-planned. Most of all we loved meeting the Vietnamese people who are so friendly and kind.
I will certainly recommend VTT to my friends......... and let me know if there are any recommendations that you want me to write to anyone.
I attach a picture of Susan, with her birthday flowers and cake (which, again, I thank you for organising).
I hope your pregnancy goes well.........and I hope we can use VTT again in the future.
Many thanks and regards
Mr. Tim Fielder and Ms. Susan Fielder

Best of the North - Oct 2nd 2011 to 8th Oct 2011
Hello Ms Nga Vu,
We just wanted to say a big thankyou to you, Son and all at Vietnam today travel for a wonderful stay in your magical country. We both thoroughly enjoyed ourselves with the delights of Vietnam and would like to return sometime soon. Both Son and May were very professional in their work as a tour guides.
We have many friends who are interested in visiting Vietnam and have already highly recommended your company. Keep up the good work.
Yours Faithfully,
Neil & Sue Townsend from British

Vietnam and Cambodia Discovery 15 days - 3rd Sept 2011 to 17th Sept 2011
Good Morning, Thao!
We are now at home, in our loved Portugal, but very pleased with our travel in Vietnam and Cambodia. We are grateful to you and to Travel Vietnam, because everything was perfect and we enjoyed too much the country , the people, the food, the culture!
The guides were also very helpfull, but we must do a special reference to Fran ( in Hochimin city ) and Son (in Hanoi) quite well prepared for a sensible job like this one of tourist guide. Be sure that in the future, if anyone of our friendships talks about to travel in Vietnam we`ll refer your Company.
We thank you very much,
Best regards,
Mr. Costa Pereira from Portugal

Mekong Discovery - 5th Sept 2011 - 13th Sept 2011
Our tour overall was excellent, we cannot praise Ming highly enough. He was very professional and witty and funny at the same time. I have already told my mother (who is traveling with you in November ) to ask for Ming. Hoang, our driver was very quiet but we felt very safe the whole trip. Sp our tour guide in phnom penh was very polite, but he was far too political throughout the tour. We basically received lectures from him throughout the tour about various topics, and we felt if we were to stay longer we would would have asked for a different guide. Would not recommend him at all. Sarak, our guide in siem reap was fantastic. His English was excellent and was very polite. It rained very hard on our first day and we couldn't view one of the temples properly so he took us back the next day so we didn't miss out. We even asked him if we could get blessed by a munk which clearly is not in the tour itinerary and he found one for us without any problem. We would definately recommend him to anyone. Miss nga vu gave us exceptional service and made booking this whole holiday a breeze. We have already recommended your company to many people.
Kim Strang from Australia

Vietnam and Cambodia Holiday 15 days - 23rd Aug to 6th Sept 2011
Dear Thao,
Thank you very much indeed for the perfect organization of our trip around your wonderful country. Everything was great. The guides and drivers at each stage of our tour were great. Friendly, helpful, punctual. Thank them by us of all. It was also an honor to meet you personally. The trip was a great experience that I will recommend to anyone who asks me.
Thank you very much again and here are some friends if you ever want to visit Spain Un abrazo, Chiqui
Mr. Jose Luis De La Fuente Martinez & Ms. Paloma Llaneza Gonzalez from Spain

Vietnam Holidays – 15 days from 08 Aug 2011 to 22 Aug 2011Dear Mr Hoang Dinh,
We have arrived home safely, and I just wanted to thank you once again for organising our tours for us. It was so nice meeting you and thank you for our presents that was very nice of you.
It was so nice having a driver and guide with us to show us the sights, and knowing we have transport to and from the airports.
So much less stressful doing it this way. The hotels were great, the tours,the people, the food, the scenery, the history was very interesting we couldnt fault it. We really did enjoy ourselves. I wont hesitate to give your name to my friends who want to travel to Vietnam. I wish you all the best and thank you from two very happy customers. Kind regards Tracey Alfrich and Noeline Ozarczuk

Upstream Mekong River 5 days (5 – 9 Aug 2011)
Dear Ms. Hue Nguyen,
Back in our country (Portugal), I want to tell you that everything went well with the tour you organized.
So, from now on, Vietnam Today Travel, will be my agency when I travel to your country, and to some others around.
Thanks for your simpathy and professionalism..
Best regards
Antonio Costa from Portugal

Grand Vietnam Tours 19 days (10 Jun – 28 Jun 2011)
Hi Hue,
One last Thank You before we leave Vietnam on Tuesday night, for the wonderful dinner cruise on the Bonsai river cruise on the Saigon River for our farewell dinner, it was a great night, we have just arrived back at hotel 9.45pm, so I thought that I should send this e-mail to let you know that we had a wonderful night and great hoilday, our tour guide Ming and driver in Saigon have also been great, but like all holidays they come to a end and we must return home, I will write when back in Aust. It has been a great holiday with all things going the way they should so I can only thank you for that, we will be back to see more in Vietnam soon, I also have my son and girl friend, wanting to travel this year so will let them know about our trip, so may speak to you soon to arrange another trip.
Thanks Again
Kevin & Liz.

HI Hue
How is all going in Vietnam, we have been home for three weeks and back at work, how time passes so quickly, we came back to our winter and our log fire, not like the temp. In Vietnam. As we travelled around Vietnam we thought about different things, but once home and you reflect on your holidays and look at all your photos you then realize what a great holiday it had been. We had a fabulous time and that only occurred because of your help in booking the holiday and making sure that all ran as it should. We would like to say a Big Thank You to Vietnam Travel Today, yourself all the guides the drivers and all the tours that you had arranged.( Which were Great )
We will be back to see more of your beautiful country soon, once again thank you for giving us a great holiday, we travel each year and this is the first time that we would like to re –visit Vietnam again.
Thank You
Kevin & Liz Mc Hugh from Australia

Vietnam Cambodia and Thailand Tour 17 days (05 Aug – 21 Aug 2011)
Hi Tuan,
We are now in Dehli on the last day of our holiday, as we fly back to the UK Tomorrow and I just wanted to let you know that we all had a great day in Bangkok yesterday, Jade especially wanted you to know that the trip to the Tiger Temple was one she will remember for a very long time, so thank you very much for sorting that trip out for us.

I would also like to take this opportunity to thank you Tuan for the fantastic time we had in Vietnam and Cambodia and to the excellent tour guides and drivers, that you supplied for our holiday. I will have no hesitation in recommending Vietnam Travel to all my friends.

With all of our best wishes
Suzanne, Mike and Jade from England

Vietnam Holiday 13 days from 15th July to 27th July 2011
Hi Thao,
It was lovely to meet you in Hanoi. We are a group of 14 extremely satisfied and happy guests which was because of your great organisational skills. I did complete the survey you sent but I have a feeling it may not have come through to you as I got error messages. I will try and remember the content and show below:
Northern Vietnam – Hotels and guide excellent. Coach driver and coach we rated 9. Hoang was awesome and fitted in with our group really well. Because of him we went to places we probably wouldn’t so saw a lot more than anticipated. We did have problems with check in at Hanoi which took an hour and four staff members to sort out. Recommended great eating places.
Central Vietnam – Hotels excellent; guide and coach driver we gave a 7. Hanh was a good guide however she did not have the same passion that Hoang had. She was great though in sorting out our flight hassles and organized a guide to meet us at Danang when we flew out so the check in was flawless and we had no further problems in this regard There was some miscommunication with when she and the driver were leaving the group but this was not a major.
Southern Vietnam – Hotels and guide excellent. Coach driver and coach we rated 9. Tranh was great and provided a good insight into both the South and North Vietnamese issues so we gained a lot of insight with her. She was also great in organising the Cu Chi Tunnels tour for the five who stayed later. Recommended great eating and shopping places.
Thanks also for organising the transfer to the airport for those of us who left earlier. We were fully expecting to pay so to have this provided free was a big bonus.
We loved Vietnam and, speaking for my husband and I, will definitely be back. I would highly recommend Vietnam Today and have already passed details to another couple we know are planning on traveling in December. I am hopeful they will use your services as they were superb. You are a fantastic agent to deal with, and a great company. Keep up the good work.
Kind regards
Kind regards,
Sara Mclay’s group

Vietnam and Cambodia Discovery 15 days - 15th to 30th July 2011
Dear Thao,
I just would like to inform you that we arrived well at home and are back to work now as well as to thank all the team of Vietnam Travel Tour for everything.
All our stay both in Vietnam and Cambodia was very well organised, we felt very comfortable with the guides and drivers and the hotels were fine and according to its category.
As well, we found very useful having the mobile you gave us for any matter, even though we did not need to use it. All this has made our trip unforgettable.
Many thanks again for the present and we will make some reviews in your site and some Spanish websites in order to recommend you.

Kind regards
Beatriz Pulido

Vietnam Highlights From 7th Jun until 14th Jun 2011
Hi Mary,
How are you? I hope you are well.
Todd and I just wanted to pass on our sincere thanks for organising us such a great holiday when we travelled to Vietnam this past June. We wanted to pass on our specific feedback so that it may be of some help for your company.
We found it excellent that when being picked up from the airport that each of our guides told us how long it would take us to get to our destination. This put our mind at ease as to where we were going, in a country where we knew nothing.
We also found our hotels to be excellent – particularly the Caravelle in Saigon. Saigon was our favourite part of the trip. It was fantastic.
The mobile phone you provided us was a brilliant idea and we really appreciated knowing there was someone we could contact at any time should we need to. That reassurance that you were always there meant the world to us and made being in a foreign country so much less stressful.
And finally, Maoy, our first guide. He was absolutely brilliant and he made our trip unforgettable. We just wish every trip we went on, that we could take him with us as our guide as we found him so interesting to listen to and tailored the information to our age and interests. All your guides were good, but he was fantastic. He was so helpful when I was sick and needed the chemist, I honestly don’t know what we would have done without him, and he was funny and absolutely lovely. As was our driver on this part of the journey. We can not give him enough praise. He was fabulous. Please pass on our thanks to him, we just loved him and loved hearing about how he lives and his experiences, we found it so enjoyable.
Our last guide – the lady – was also brilliant and spoke fantastic English, and we’d like to thank her too, especially for taking us to the CuChi Tunnels at the last minute.
Anyway, we just wanted to put something in writing to show our thanks and gratitude to you, Vietnam Travel and Maoy (I’m sure I’m spelling that incorrectly and I apologise).
Vietnam Travel is very lucky to have you both.
Thanks again,
Sonia and Todd Appleton from Australian

Vietnam & Cambodia Discovery 15 days - From 3th Jul 2011 – 17th Jul 2011
Dear Ms. Mary,

As vacation time ends and I reflect on my experiences, I want to thank you and your team for helping me to experinece a "dream come true." I truly enjoyed all the experiences I had in Vietnam and Cambodia! I got to see and do things that I have wanted to do and experience for many years. Your tour guide and driver selections were just great. Each location was special and the teams who took care of us did a superb job!

Just wanted to say thank you and please know we were very pleased with our experiences. If you need any detailed critique information, I would be glad to think about the experiences and share insights..... for now, though, I want to say the following:

thank you for the use of the cell phone and the SIM card. That was an excellent convenience for us, and Tour Guide Son was most gracious to teach us how to load it and use it.

for helping tourists in the future:

I wish i had known the right tipping policy. I don't like to "over do" tipping, and perhaps for guides and drivers there is no expectation, so that guideline would be helpful. Tipping in restaurants we were able to figure out after a few times, but that is just great info for people who don't know....

We loved the cruise for the ambience and experience. The scenery was wonderful, but nobody told us anything about what we were seeing..... I wish Son could have come with us to explain or that the company provided more explanations....

I have several friends who are interested in possible trips similar to ours. I will be sure to share your name and company.... we were very pleased.

Ms. Margaret (Peggy) & Mr. Herbert from Germany

VIETNAM AND CAMBODIA HOLIDAYS - 12 days, from 27 June – 6 July 2011
Hi Hoang,
All I can say is Thank you, Thank you and Thank you again for making all the arrangements for our trip and that everything ran so smoothly. The time in Vietnam and Cambodia will stay in our hearts forever and we will be sure tell all our friends and family about your excellent service.

Thanks again
Chantelle Elliott
Product & Technology Development
Kimberly Clark - South Africa

Cambodia and Vietnam Discovery (16 days) from 10 June 2011 to 25 June 2011
My comments wouldn't send in the survey so i cut them and pasted them here if you want to forward to whoever reads the surveys.
First I would like to say thank you so much to Hoang for helping us plan this trip. I'm so glad we did the Private Tours instead of a group thing since we deviated quite often from the itinerary :).
If Chau Doc could be avoided probably would be okay. other than the overnight in the hotel there wasn't much you could do in this town and guide said we should eat in the hotel and not out in town so we felt confined to the hotel.
Cambodia was awesome. I will admit we got sick of seeing sooo many temples, but the guide was fantastic we diverted away after visiting 3 temples, did drive by's on the others and instead he took us to see some elephants and then we went to the floating village. Now this.... I highly recommend. I think everyone should see this. was really amazing!
We found Saigon to be a bit intimidating and the taxi drivers had no idea what we were saying so that was a bit tough on our free time. You really need the guides in this area. At night we just walked around to find restaurant no taxi. In Cambodia was so easy to get around on those bikes with seats in the back (not sure what you call them) and it was amazing that they all spoke fairly good english. We often would hop in the back of one and just tell the guy just drive us around until we say stop. was really nice cambodia.
We really enjoyed Hoian. Nice atmosphere, nice people, great bars/restaurants on the beach, cute little town. We rented a motorbike for two days as well as went scuba diving out to the Cham islands.
Hanoi was nice. But at this stage we were over the big cities and just enjoyed the pool at the hotel more than anything else. Halong bay was cancelled so we departed Hanoi one day early. Not a big deal. Every other aspect of this trip was so wonderful. All the guides very helpful and timely. Always felt well taken care of and in good hands with your company. Would definately use you guys again and especially ask for Hoang Dinh.
Thank you so much for a very memorable holiday!
Julie Hodson and Darryl Hodson

Vietnam Holidays (1 March 2011 – 10 March 2011)
Dear Nga Vu,

First of all I must apologise for not writing to thank you and your company for the well-organised Vietnam tour for my husband, Helmut and I early this year. We enjoyed ourselves and hopefully we can plan another holiday in Vietnam later on. We’ll definitely recommend you.
We were pleased to have the invaluable services of Nguyen Hoang & our driver Mr. Wha (sorry, don’t know how to spell his name) while we’re in Hanoi. Both of them were very helpful to us. Please say hallo to them if you happen to speak with them. We grew quite attached to Hoang, who has many attributes to be successful in life.
Once again we like to express our appreciation and our compliments to your choice of staff. If you ever come to Sydney, please do drop us a line, we’ll be happy to show you around.
Helmut sends his best wishes.
Thanks and kind regards,
Agnes Haslinger from Australia

Vietnam & Cambodia tours (10 May – 24 May 2011)
Dear Hue,

Thank you so much for your lovely email, we were delighted to show our appreciation for your assistance, your friendship, and kindness. We all had a wonderful holiday, it ended too soon. For myself I would like to thank you again for the beautiful flowers and for helping make our birthday such a memorable one. We hope that it will not be too long before we are able to venture your way again, certainly we have friends and family who will be contacting you so that you may help them plan as wonderful a holiday as you did for us.

Thank you again and good luck on your forthcoming marriage. Please give our regards to Alan and the staff.

Kind regards

Judi and Mike Waller from Australia
Hello Hue,

Sorry it has taken so long to respond to your Thank you letter, but we have had to buy a new computer as our old one died.

Thank you so much for the marvellous job you have done for us for our wonderful holiday. We were so pleased to meet you on arrival & get to know the email voice we have been talking to for so many months. With all the different modes of transport ( Personal driver, train, sail boat on Halong Bay, plane, speed boat, oar boat, rickshaw, tuk tuk, cyclo,),we had while in Vietnam & Cambodia, we were very pleased to experience every one of them, it made the trip so interesting. We all had the most fantastic time in your beautiful country, & the people were just wonderful, helpful, polite, courteous, & just plain lovely.

We have so many wonderful photos & we will send you some when we get organised. Barry was so thankfull for that lovely bunch of flowers you gave to him for his birthday & we & others all enjoyed them on the Oriental Sails boat while in Halong Bay. On board the boat that night the chef made a birthday cake each for Barry & Judi & it was shared among all the other passengers as well.

We dont know which was the best part of our trip, but we feel that we like the northern part of Vietnam better than the south. We will definately be back.

We will be doing the survey later in the next day or so.

Once again thank you very much for all the effort you put into making our trip a truly memorable one.

All the best for your wedding plans, & we know you will have a very happy & wonderful marriage.

Kind Regards

Barry & Carmel Webb from Australia

Vietnam Vacation - From 1st May 2011 until 17th May 2011 Dear Mary,
first of all sorry for answering so late. It has been boiling like in hells cattle since we arrived with our work and projects!
Anyway- it was real pleasure to visit Your wonderful country and have such a great program and service. This was the best trip we´ve ever had and You have to believe me. Special thanks to our guides, especially to Zung (!?) in Sapa and You, Mary for answering all our questions and solving little problems in hotels!
We don´t have enough words to explain how happy and satisfied we are with everything. We got so many information from our guides about Vietnam, culture, food, everyday life, wars and nature.
So, we´d like to come back. And very soon with our children 4, 16, 18! And with Your help about program and everything.
As our eldest is graduating from college next spring, we have time from December 17, 2011- Feb 29, 2012. Between Dec 17- Jan 8, 2012 we can stay for 18 days, after for 14 days.
We were thinking also about Laos and Kambodja. The plan is to visit different places we visited this time and to have beach vacation for 6- 7 days. Kite- surfing again will be important too................If You are interested to show us more in Your beautiful country and neighbours, we´re looking forward to start planning a new trip!


Anneli and Renno Luht from Spain

Vietnam Holiday – (30th Apr 2011 – 14th May 2011)

Dear Nga Vu
Firstly thankyou so much for organising such a wonderful holiday for us. We had such an amazing time.
We loved your beautiful country,lovely people and the delicious food.

Everywhere we went, we found the people so friendly and helpful.

All of the Tour Guides and drivers you organised for us were also wonderful.
They were all very friendly and shared lots of information about the sites we visited and the history of Vietnam. They were also great with our children.
It was sad to say goodbye to them each time we moved on with our tour.

Also thankyou so much for the upgrade on the boat on Halong Bay It was just amazing. We were very spoilt and found Halong Bay a truly beautiful piece of Vietnam.

We plan to try and come back again next year and maybe spend some more time in the North.

We have told so many friends and family about the amazing holiday you organised for us and recommended you and your agency to them.

We hope they all book a holiday with you.

We hope your move to the Saigon office went well and we will definitely get in touch with you if we are lucky enough to return to Vietnam next year.
With much appreciation and warm wishes
Wendy, Dean, Matthew, Shayla and Tayah Osborne from

Vietnam & Cambodia Discovery - From 6th May until 23rd May
Thank you Mary.
I was just going to write you this morning to let you know how happy we are with everything you have put together for us so far. The itineraries have been excellent, the hotels excellent, and our guides so far have been more than excellent. As I explained to the young man Hoang we had in Hanoi and on our trip to Halong Bay that my wife and I have traveled most of the world, and we would probably rate him as one of the best guides we have ever had. He was polite, professional, truley anticipated any want or need and totally looked after us. We learned a lot about the history of the country, the culture, and about how the people are living today, which is exactly what we wanted from this trip.
The other guides we have had have also been very, very good,
Thank you
So far the itinerary you have put together has been excellent. We are very happy with the balance of activities you have done.

Thank you Mary - You have done a Great Job and I would surely recommend you and your company to anyone and will also send this recommendation to our travel agent we use in Edmonton Alberta Canada as a recommendation for her clients who would be interested in traveling to Vietnam and Indochina.

Mr. David Bagan & Ms. Ruby Bagan - From Canada

Vietnam and Cambodia Discovery 12 days - 9th to 20th May 2011
Dear Nguyen Phuong Thao,
Bill and I arrived home last night and both of us wanted to tell you how enjoyable our trip was. Thank you for all the planning you did for us. Our hotels were beautiful with excellent staff (the Tara Hotel in Cambodia actually did something special for our anniversary). Your guides were very informative, each one with their own engaging personality. The drivers all safe and provided waters for us.
Thank you for making our trip unforgettable !

Tina and Bill Wayt

Vietnam Highlights - From 29th Apr until 6th May - 2011
Dear Mary,

My wife and I just like to thank you so much for the wonderful trip you scheduled for us! Everything went well and the guides and the drivers were excellent.
We had a very interesting week and we were able to get a good "first impression" of your wonderful country. The people were nice and friendly and we even dared to cross the roads (!) despite the heavy traffic!!
We can highly recommend you and your Travel Company for anyone interested in going to Vietnam.
Please take care and - who knows - we may contact you again for another trip!
Best personal regards//Ulf

PS. Thank you also for the nice laquer ware plates!
Mr. Ulf Melin & Ms. Barbro Melin

INDOCHINA HIGHLIGHTS from 11 Apr to 18 Apr 2011
Dear Hoang Dinh,

Thank you for your note. Your friends in Cambodia were extremely nice to us. My friends and I had a wonderful time on the trip and the kindness and attention shown by the drivers and tour guides in each of the countries, particularly allof the folks in Cambodia, made the trip very special. Thank you again fo working with us on this trip and I look forward to a future trip to Vietnam and other IndoChina countries.


Daniel Collopy

Vietnam Memories - from 15th Apr until 29th Apr
I keep thinking about our trip, and one of the most important things about it, was the attention to detail that you gave to our time in Vietnam. Every single detail was carried out so well, from being picked up at the airport , each time, to having a cell phone to call you if we needed to.
IN reality we rarely needed it because you had worked so hard to make the trip so incredibly good. We believe that you heard us early on in planning, that this was not just a tourist trip, that we had something so important to accomplish. Your extra effort to find Dieu Tri, from helping us connect to the non profit agency who searched for her, to checking to see if they had located her, and then of course getting a last minute driver and translator/guide were just so profoundly appreciated by all of us.

WE also so much enjoyed your understanding of the need to recouperate for Lian, after our time in Danang and Hue. The Sunrise Becah Hotel was exceptionally correct for us, as the entire placement of the hotel, the calm interior, the beautiful views, were so calming and therapeutic! Equally wonderful was the trip to Halong Bay that you convinced me to take, as I was not sure , and thought it might be very touristy! But our boat and the rooms there too, with that particular boat were superb. Both hotels in Hanoi, and in Ho Chi Minh City were in perfect locations for us. All this work commendable.

WE hope you share this with your agency who should know how much we valued your efforts, and we would and will recommend your Travel agency to any one we know who might come to visit your lovely country, and first home of my daughter.
I will always and continually be grateful! WE have now connected with Dieu Tri’s brother in Colorado and will continue to find out more about him and have more conversations with Dieu Tri through him! Surprisingly, he lives not too far from my sister Barbara!!!

Sharon Mier, Barbara Penning, Lian Mier and John Mawdsley from USA


Hello Hoang Dinh

Just wanted to tell you how much we enjoyed our time in Viet Nam and Cambodia. The problems with the gates in Chan May and Phu My were difficult at the time but the rest of the visit made it all worth while. I would just include the price of meeting your customers at the dock in your original costs rather than go through that again.
Thanks again for all of your help and professional service. We felt well looked after and that we had an opportunity to see a small part of your beautiful country. We will definately reccomend your company to others (in fact we already have).
Take care

Best of Vietnam & Cambodia 15 days from 10 Apr to 24 Apr 2011Hi Mr. Hoang Dinh

On behalf of my husband Ray, sister Pat and David Fong and brother Mark and Ratana Lum I wish to thank you for organising a great tour for us. We all had a good time despite early rises but all in all everyone coped very well and now have very fond memories of the trip. Sapa was beautiful even though it was difficult to get to. Angkor Wat was amazing and we were all in awe at the immensity of the temples and it's unblemished state. It was also quite an adventure going from Saigon-Mekong Delta through to Phnom Penh-Siem Reap but on reflection it was actually very interesting and a nice way to have a real feel and see the waterways and the countryside. We were truly blessed with great weather. There were sudden downpours but it often happened when the tour for the day was over so it didn't affect us at all.

It was with great reluctance that I had to return to work today but such is life!

Thank you also for your hospitality at your office and for the kind gifts. They will take pride of place at my house together with others that I have collected through my many travels to other countries. I hope we didn't cause too much chaos in the office that day!

Please be so kind as to thank and convey my good wishes to your boss "Shark" and his wife on their impending parenthood in September. It was very kind of him to meet up with us.
Wish him all the best for his tennis as well!! Perhaps we may see him at one of the Slams!!

Many thanks once again and we shall keep you in mind should we know of anyone wanting to tour Vietnam in the future.

Kind Regards,

Marie and Ray Cheung

P.S. Would you be so kind as to c.c. a copy of this letter to "Shark" (sorry, we don't know his real name).

Vietnam and Cambodia Discovery 19 days from 5th to 23rd April 2011
Hi miss Thao,
We are back in Buenos Aires.,,I want to thank you for your excellent job.Owr trip was great, all hotels were very good (except hue heritage, we did not like that one), all the guides were excellent, friendly, educated, with very high knowledge of history and english. Food included in itinerary was also excellent.,,We had that problem in bangkok but you answered mails immediatly and solve the problem of transport and hotel reservation, so thank you again for that.,,I will recomend VTT to my friends.
Mr. Diego Narvaez and Ms. Laura Toledano

Essential Vietnam (15 Apr – 25 Apr 2011)
Discovered VTT via google (drop down box in this survey directs you straight to the site The entire experience far exceeded our expectations, Hue provided very personal service and truly appeared interested in our individual experience and comfort. Also the individual attention to our needs in Saigon by Thao was really impressive.Difficult to identify areas for improvement as the service was 5 star, individual personal connection with each of the guides influenced our ratings.Many thanks, you provide a terrific service!
Varri & George from UK & New Zealand

Vietnam and Cambodia Holiday 23 days - 13th March to 4th April 2011
Hi Thao
We are all safe and sound after a wonderful experience visiting Vietnam and Cambodia. I would like to compliment you and your company on a well organised and problem free tour. Everything worked to plan as scheduled and we were treated as "royalty" by all the guides and drivers that chaperoned us.
We cant think of anything that needs improvement, the hotels were good, the guides and drivers were punctual and informative and the itinerary was perfect - a pleasurable 23 days.
Please could you pass this on - firstly to the Guides - Ving, Hai, Mui and Temly. They were all unique in their own ways which gave us a very good perceptive of the various areas we visited. Secondly to you boss as I do think you and all who contributed to the tour need to receive the necessary praise.
Thanks again and I hope you are enjoying the tea. We enjoyed your food and drinks and could not get enough of it.

Derek & Rosetta

Vietnam and Cambodia Holidays 13 days from 25 Mar – 06 Apr 2011
Dear Mr. Hoang
Thank you so much for arranging our trip to Vietnam.
The trip was orgenazed very well and we enjoed it a lot. We will recommend you to our friends when they wants to go to visit Vietnam.
Thank you again
ELI & Shula Peer
Yossi & Bracah Zolti from ISRAEL

Vietnam Holidays - 12 Days from 26 Mar to 06 Apr 2011

Dear Hoang

I am writing on behalf of Amanda and myself, to thank you so must for organizing our trip. Thank you also for your lovely gifts. Hoang, we had the best holiday ever. The people, the accommodation – Vietnam in general – absolutely loved it.
We are hoping to come back towards the end of the year.
Please be assured, we will highly recommend your services.

Respectfully yoursRhonda Elizabeth Crooks

Cambodia Holidays - 8 days from 27 Mar – 03 Apr 2011
Dear Hoang Dinh, thank you for your kind e-mail.
We only can say thank you to you and all your team. Everything was perfect!
We have had a good time, the service was very good and we did not have any trouble. We only got good experiences!
For sure we will consider to go to Vietnam next time, as Cambodia was an excellent experience.
Best Regards/Cordial Saludo,

Indochina Discovery 15 days from 19 Mar 2011 to 01 Apr 2011 Dear Hoang:
We are back safely at home now. Thanks for providing us with the tour guide and driver our final day in Hanoi. It was nice of you to change at the last minute and help us to see the Fine Art Museum, Prison, and market. Our final guide Hoang (King) was very good as were almost all of the guides. They gave us a glimpse into the lives of citizens of all of the counties visited.
I know you said that you did not give out names of earlier tour members to prospective clients for recommendations. However, if you would like to you are welcome to use me as a reference. Your people were always right on time, most of the guides very good, and most of the things we saw or did were terrific.

Again thanks!

Mark Gibian from United State of America

Vietnam and Cambodia Holidays 20 Days - From 2 Mar to 21 Mar 2011. Dear Hoang,
We hope this message finds you well. We have been home now for a few days and have adjusted back to U.S. time. We wanted to thank you for putting together such a wonderful trip for our group. Everyone enjoyed the areas we visited, each one special in its own way. All of our guides were excellent, the food was delicious, and we found beautiful souvenirs to remind us of the places we saw.
We were also very impressed with how you handled the few problems that came up, and we do realize that the fault was not yours or that of your company. We will definitely recommend Vietnam Today Travel to all our friends and family who are interested in traveling to Vietnam or Cambodia. We also hope to return someday to the areas we did not have time to visit, and will be sure to contact you for our travel plans.
I will check with the others in our group to see whether anyone has any suggestions, but overall, everyone enjoyed the trip and has fond memories of the experience. Thank you again for all your patience, suggestions and help.
We wish you the very best of luck in the future.
Best regards,

Kathleen Shizuru

VIETNAM HOLIDAYS 23 days - 15 Feb -09 Mar 2011
Hi Hoang , this is a note to thank you so much for all the organising of our trip. Colm and I thoroughly enjoyed it everything was great . guides were super , we thought Thau was lovely and knew the answers to all of colms questions!!! All in all a great holiday. Only one room we did not like in the Lavender was small no window and very smelly, but hotel was ok. Thats for your future reference!
Jan colm Hyland

Cambodia Discovery from 25 Feb to 05 Mar 2011
We just want to put on record what a wonderful tour we had with your company. Our guide Nom, was knowledgeable, courteous and his time keeping was excellent. Our driver was a safe driver and always on time. The itinerary was just what we hoped for and we managed to see a lot of your beautiful country. The hotels you booked were also of a good standard and very welcoming. Thank you so much for your excellent service.

Jane and John Chapman ( Phil Flemming Group) from England

Vietnam Cambodia Tour 16 days (28 Jan - 12 Feb 2011)
Dear Hue Nguyen

finally we have arrived save at home in Korea - again thank you for the great arrangments and that everything worked out so well.

I will sure give my recommendation to other friends traveling to Cam/Viet

Cheers - Juergen Lind Family from German

Essential Vietnam: from 5th Feb to 15th Feb 2011
Hello Hue,

I just wanted to thank you for an amazing holiday in Vietnam. Other than a couple of mishaps with wrong times meeting us at airports, the trip was fabulous and a couple of my work colleagues intend contacting you, on my recommendation.
The highlights of our trip were our day on the Meekong Delta and the absolutely fabulous lunch provided, the day at the Chi Chi tunnels and of course the Red Bridge cooking class.
We found the cars excellent, the drivers obliging and the English speaking guides absolutely fabulous! I would like you to pass on our thanks, particularly to our three excellent guides. The guide in Hanoi had perfect English and really looked after us so well in Halong Bay. Please tell him so!
Thank you for your lovely gift given to us by your representative who met us at Hanoi. A big thankyou also for lending us a phone so that we could contact you at any time. This made us feel very secure.
I will certainly recommend your company to anyone I know going to Vietnam and would certainly love to return to your country myself.
Do you also work in Laos and Cambodia?
Thanking you for a wonderful holiday

Ms. Suzanne Shultz & Daughter Anna from Sydney, Australia

Vietnam Discovery 14 days - from 6th to 19th January 2011

Hello Thao,We arrived in Hong Kong this afternoon. I left the cell phone with the driver, Hung. Hope you will receive it.
We would like to thank you for organizing such an excellent tour itinerary for us. The whole trip ran smoothly and there were not many surprises. The accommodations, food and transportation were better than expected. We enjoyed the trip tremendously and learned a lot about the Vietnamese culture, history, people and above all the wonderful food. The tour guides were friendly, knowledgeable and really took good care of us. We felt safe, secure and comfortable at all times and could really relax and enjoy the surroundings.
We would highly recommend your tours to our friends. All the best to you.
Sincerely.Ms. Patricia Lee and Mr. Alexander Lee

Indochina Experience 16 days (25 Dec 2010 – 9 Jan 2011)

Hi Hue,

We arrived this morning and we are back at work.
I'd like to take this time just to say a big thank you to you and all the
people who helped us along the way to enjoy the three wonderful countries.
If any of my friends or family show interest in visiting Indochina, I'll
send them your way.
Thank you once again.

Alvin Machia from England

Vietnam Discovery 15 days (28 Dec 2010 – 11 Jan 2011) Dear Hue Nguyen,

I just wanted to drop you a note to say thanks for organizing a wonderful tour for us. We all had a great time, finished off with a great few days on Phu Quoc. It was good of you to pop in to see us in Ho Chi Minh city, its always good to put a face to an email. We enjoyed the company of all of the guides, who were a great asset to the tour.

Thank again

Neil Simms from England

Vietnam Cambodia Tour 15 days (4 – 18 Dec 2010)Dear Hue,

As we have returned we’d like to thank you for a wonderful trip, well prepared, excellently programmed which we enjoyed.

As I have some experience with travelling I have to say that I was impressed with how professionally everything was executed.

Your associates and guides were excellent very polite, professional and helpful.

We will most certainly recommend your agency to all our friends who wish to visit Vietnam and Cambodia.

Once again thanks for everything, we hope we will visit your country again sometime soon and have the chance to meet you.

Best regards

Petros Triantafyllidis from Greece

Vietnam Holiday 13 days (29 Nov – 11 Dec 2010) Dear Hue,
Thanks for the Christmas greeting and your effort on organising the tour as well as helping us to secure the insurance document.
We had a wonderful time in VN despote of that unfortunate incidence.
I have lodged the claim with the Iinsurance Co and hope to get some money back.
I have sent you some photos of our trip taken with your tour guides in separate email and hope the message get through.
Wish you and your team lots of happiness, success and good health in 2011.
We will certainly recommend and use your service again in the future.

All the best,
Dzung, Mac, Jack and Hannah from Sydney Australia

MEKONG DISCOVERY 7 days - 24 Dec – 30 Dec

Dear Hoang Dinh,
now we are back in Germany and we want to thank you for the organisation of the magnificant tour. We really like the program and you had good guides, specially your tour guide Koa (Mekong Delta) was so friendly. We had so interessting discussions with her about Vietnam, the country, the people and the culture.
It was not a big problem that we don't get the german tour guide in Angkor Wat. Excuse us, that we didn't inform you immediately. But it was so much to organize with the missing backage (thank you for your help regarding this problem) that we missed to ask for the german guide in the right time.
In total it was really a great tour and we will try to place a comment into the tripadvisor, for that other tourist can be sure to choose your organisation for Vietnam/Cambodia Trips.

Best regards

Nicola Lohse

Hanoi - Halong Bay holiday - 5 days - 19 Dec - 23 Dec

Hello Hoang ! We enjoyed our trip immensely!!!! We have recommended Vietnam and your company to everyone that we have spoken to. I have forwarded your information them so you may here from them. They may use our names in reference. We enjoyed our time and will certainly contact you if we ever get to make it to Cambodia.

v/r, Christine from USA

CAMBODIA DISCOVERY - 14 Days - 18 Dec - 31 Dec

Dear Hoang, our experience in Cambodia was beautiful. We liked it very very much and most of all its smiling people. Our guides were very professional and very learned. Surely we'll get in touch with you for a future visit to Vietnam and Laos and also will suggest our friends to contact you.. We wish you all the best Thanks again for everything..

Enea and Gessica - From Italia


Dear Hoang Dinh,

First of all I really loved to have met you. You are very nice, in all of this hard process of planning a trip to Vietnam. And believe that I am very demanding.
We just had dinner and I would like to thank you for the amazing surprise that you made: I loved the flowers but most of all I loved your kind gesture. I was speechles. I really wasn' t expecting, but I really loved it. You know how to make things special...
I am loving the trip in Vietnam and loving your country and people. Everything is going great and I really hope I will travel with you soon in Asia. It will be a pleasure.
Thank you so much for all your kindness and gifts. I will remember it forever.

Mai Chau 2 days - 27/28 - Nov - 2010
Our weekend to Mai Chau was wonderful....we were delighted with everything.....from the wonderful guide (so knowledgeable) and had a great sense of humor and a lot of patience with us.....the driver who was such a safe....good driver and willing to stop at a moments notice when we wanted to take a photo.
The facilities in Mai Chau were delicious. Mr Thien took us on wonderful walks.....telling us about the agriculture....about the life in the villages.
The van was perfect....everything was perfect.
I am very grateful to you for making our weekend so nice. As a team is not typically my responsibility to plan weekend activities. I did for this we all agree we made a wonderful choice.
Thank you so much. Please note....I am sending a copy of this email to Marta and Jim Wallace who shared their experiences with Mr. Tan. I wanted them to know what a wonderful and professional job your organization provided.
Cheers Pam Cromer

Vietnam and Cambodia Discovery 15 days (8th Nov to 22nd Nov 2010)Dear Thao,
We are very glad to hear you had a wonderful honeymoon :)
We really enjoyed the rest of our trip and we are very satisfied with all the services you and your company provided for us! We are so glad we chose an organised tour because I think we could do so much more and learn much more about the history and culture etc. than if we went alone without any guides.
We will definitely recommend you to any people we know going to Vietnam :) Someone I know is coming to Vietnam for 6 weeks, he is travelling alone and I think he is mostly going to "backpack" but I will definitely give him Vietnam Today Travel's details.
We were very impressed with the punctuality of all the guides and drivers - they were always there on time to pick us up. All the guides also had very good knowledge of Vietnam and its people and we really learned a lot!
We will do your e-survey as soon as possible.
Thank you very much for your help with our trip! It will definitely be one of our unforgettable holidays :)
All the best for you and your new husband!
Kind regards
Christelle and Antoinette - From South Africa

P/s: I will send you some photo's ;)

Cambodia and Laos - Nov 2010
Dear Mr.Hoang Dinh.
We arrived at home and I want thank you for our trip:it was everything perfect and we had a pleasant experience in Laos and Cambodia. There was no problem and we are very happy of your work, so if we come back to visit better Laos that is really beautiful we will contact you again.
Many thanks.
Daniela Vanni from Italia

Vietnam Holidays - Nov 2010Dear Mr Alan,
We came home a few days ago.
The difference between Vietnam (30° and sunny) and Belgium (1° and snow) is big ...
We would like to thank you for the very good organisation of our splendid holiday. We had a nice time in Vietnam!
The authentic people in Sapa, the interresting places in Hanoi, the great views in Halong bay, the mystic places in Hue, the sympathetic town of Hoian, the lovely Mekong Delta and 'kinky' Ho Chi Minh...
... we liked it a lot !
We had also good guides and changing ideas with them was interresting for us.
We certainly will recommand your organisation to our friends.

Kind regards,
Ingrid and Koen
Lenoir - Deweert
Oostende / Belgium

Vietnam Holidays - Oct 2010.
Dear Mr Alan Hoang,
We have arrived home from our holiday to your beautiful country about 4 weeks ago. We would now like to take this opportunity to thank you kindly from our family for our holiday. Our tour with your company was better than we could ever have expected. Our accommodation was very good in every city and we thoughly enjoyed every moment that we spent in Vietnam. The service that we received from all of our tour guides in each city that we visited was very entertaining and informative. They were made our holiday alot of fun and we enjoyed their company during our travels. Our cruise on Halong Bay was our most favourit place of all. It is the most beautiful place that we have ever been to. The cruise with Paradise Cruise ships was exceptional in everyway. We would like to especially thank our guides Huan in Hanio and Youi in Nha Trang (very sorry for incorrect spelling of their names) They were very professional and entertaining and made our travel experience to Vietnam very enjoyable for us and our children. Our holiday has left us with very special memories for the rest of our lives. We hope to one day return again for another visit to Vietnam. Since our return to Australia we have had the pleasure to recommend your travel company to many of our friends and family.
Thank you again Alan and Vietnam Today Travel for all of your help and arranging us a wonderful holiday.
Kevin & Tracey Bradley

Student Adventure - Oct 2010.
Dear Tan
Thanks again for organizing such a wonderful trip for our students. You and your staff were so patient, accommodating and fun. It was a trip that enriched us all.
I hope you are well. Thanks again!
Best regards,
Courtney Cross - The International School of Kuala Lumpur - Photos of this trip

Vietnam Discovery - From Sept 19th to Oct 04th 2010

Hi Hoang
Thanks for your good wishes. Yes we have arrived back in Australia and some of us are back to work. The flight with Malaysia Airline was good but was overbooked, we were offered flights to Bali then Perth arriving much later than our booked flight. After a round of discussions with supervisors at KL airport and with a big sigh of relief we managed to persuade them to let us board the plane. in Australia we were told later that the travel insurance did not cover us for Air Asia's cancelled flight. At least we are happy to be back home on time.
We will put a comment on your website because we were very happy with the planning and the management of our tour. Your guides were very professional, knowledgeable and enthusiastic, with Tran in Saigon and Thuy(?), We called him Tim, in Hanoi the pick of the bunch and top mention for the drivers too. To you and the team our sincerest appreciation for a great job. Since we've arrived I have given copies of our itinerary and great reviews to a colleague at work and our family doctor who are both planning to travel to Vietnam. Rest assured that we will continue to mention you and Vietnam Today Travel to family, friends and colleagues as occasions arise. We will definitely contact you for our next trip to your lovely country, but with a more relaxed tour this time.
My best wishes to you and the team at Vietnam Today Travel

Cherif Amani - From Australia

Vietnam Holiday 8 days - from 3 Oct to 10 Oct 2010
Thanks again...and wishing you every happiness in your marriage...Hope we mee again when we return to Vietnam...Please extend our thanks and best wishes again to Tan,
We appreciate all that he and all of you have done for us.
YOur guides and drivers were excellent, and certaianly should be used with American Travelers...We highly recommend all of them!
WIth best wishes,
*Please tell Tan we will always recmmend his Agency to all that are acoming to VIetnam!
Shirley carol and rochelle - United State

Hi Alan,

Thank you for your follow up email. We have just arrived back to Australia this morning as once we had left Vietnam we went to Bali, Indonesia for 1 week. As soon as I get settled back in I will definitely complete your online survey.

Our group has nothing but praise for Vietnam Today Travel as our tour went off without a hitch and was fantastic. We will not hesitate to recommend your company to all our friends and colleagues whom we hope can see and en/joy Vietnam as we did.

Craig & Jenny Stedman - From Australia

Hello Mr Hoang Dinh
Thanks very much for all your help. Your company has been outstanding and we really enjoyed our time in Vietnam. Your country is impressive and the way in which the infrastructure is happening so quickly is fantastic. Could you also please pass on our thanks to all your people ( Tran, Vinh, Tim etc ) who contributed to a marvelous trip and for giving us an insight into your fascinating country.

It is a pity that Air Asia does not appear to have the same customer focus as your company!!!!
Until next time.....

Kind regards

Murray and Anne McKinnon Cherif and Trish Amani

Vietnam Discovery 14 days (12th Sept to 25th Sept).

Hello Thao,

I am very happy to advise you that Mr. & Mrs. Tavera, Ms. Petitpas and I have arrived safely home to Canada after our most wonderful visit to Vietnam.Our experience was so much more than we had even hoped for. All of our guides were extremely professional and took care of all our needs. Accommodations and transportation were always perfect and we felt perfectly safe and comfortable at all times. Your country is so beautiful and the people are so friendly and welcoming to tourists. Our guide in Ho Chi Minh City, Mai Ngoc Hoai (Ms. Dove) even brought us to her mother's home where we we served coffee and fresh fruit. I have already had the opportunity to recommend your service to some of my colleagues at Air Canada airlines and will continue to do so. We all wish you much success and happiness in the future. With most sincere gratitude,
Wayne Albertson from Canada
GRAND CAMBODIA TOUR - 15 Days - Sept 2010
Dear Hoang,
First of all, I hope you're doing well.
The tour is being great, among other things due to your efficiency and good will. As you already know, the problem with Mr. Romero's passport was happily solved. We were really concerned about that but Mr. Lok helped us a lot.
The staff here in Siem Reap is outstanding, polite and always ready to support us at any time. Today the girl who came to welcome us at Siem Reap port has delivered to us the gifts that you've sent. We felt more than happy due to the unexpected surprise. You made our day !! My Mexican friends intend to do a tour in March (probably) through Vietnam and Laos and no doubt, they will consult you after the good experience that we are having with your Company. I imagine that you know that we moved from Mysteres d'Angkor (bad located, uncomfortable rooms, poor breakfast, etc...) to Casa Angkor which is really great value. That was my mistake... I'm so sorry about it.
Finally, let me thank you again for your support and kindness to all of us.
Best Regards.

Olga Soria

P.S.: I hope you will receive soon my gift .________________________________________________________________________
Vietnam & Cambodia via Mekong - 16 Days - August - 2010Hi Hoang,
It was so nice to meet you personally at the beginning of our trip. I want you to know how much Lieu & I enjoyed the trip - both Vietnam & Cambodia were beautiful and the people so friendly. All of our guides and drivers were wonderful and so professional - everything went like clockwork making the trip easy and enjoyable. Their knowledge and enthusiasm for their locations was always evident - Lieu especially enjoyed talking to them in both Vietnamese and Cambodian. The hotels and included meals were great also. While the weather was not always picture perfect, it didn't interrupt any of our activities.
On our next visit we will be sure to use Vietnam Today Travel for our arrangements and I wholeheartedly recommend your Company to anyone contemplating a visit to Southeast Asia. Once again thanks to you and all of the team at Vietnam Today Travel for helping to make our vacation a perfect experience!!!

Thomas Basso & Lieu Tran Leominster, MA 01453
Hi there Hoang,

I want to thank you for a wonderful trip in Vietnam. Your Travel company is just the best to deal with, and travel with, guides and drivers very good, standard of hotels was excellent. Considering the changes I had to make to my travel arrangements from New Zealand, your company was just wonderful to deal with, and a can do attitude, also with very little cost to us as well. This is one of the best travel experiences of my life traveling to Vietnam ( I do travel regularly ), your company made the trip that much better for us. I would recommend your company to others traveling to Vietnam.

Many Thanks from a very grateful clients,

Gary and Sharon Richardson from New Zealand


Hello Hoang,
I would like to thank Vietnam Today Travel, and especially you and all the guides we had on our trip to Vietnam and Cambodia.
Our tour went very smooth and that was due to the great organising on your part. I will certainly be recommending you to our friends that are interested in travelling to Vietnam. Say hello to Hoang (guide in Hanoi) and Mi (guide in Halong). It was funny that we bumped into Hoang in Phnom Phen one evening while we were having dinner. If you have direct email addresses for them that you could pass on, it would be great. Hope your Kangaroo is behaving!! and you think of us every now and then. Hope to see you in Australia one day.


Leanne, Russell and Luke Roberts

Vietnam Holiday 18 days - June 2010
We were delighted with the service we received from Vietnam Today Travel right from the initial email contact to the end of our visit. The whole trip ran seamlessly, we were always collected on time. The tour guides were knowledgable and friendly and also flexible. We did not have one hitch in the whole program and could highly recommend Vietnam Today to anyone looking for an enjoyable, relaxaing and hassle free holiday in Vietnam.

Christine Neville from Melbourne - Australia ________________________________________________________________________

Southern Vietnam 10 days - June 2010

Vicky, thank you very much for the fantastic trip!!! All organization was perfect , our guide really nice and prepared and all your surprises and details were incredible. We are sure to come back to Vietnam with VIETNAM TODAY!!!!

Magdalena Montero & Fischer Juan from Chile

________________________________________________________________________ Vietnam & Cambodia and Laos - June 2010
Dear Hoang, Thank you for the warm welcome in your office. It was an experience to get to know you and all the staff. We had a very good time with Ms. Mi and the driver Duc. if possible look please that she should be the guide on my daughter Chantals ‘s tour in July. Please say hello to Denis and all the staff in your office.

Diane and Urs - Switzerland

Cambodia & Vietnam Holidays- May 2010
Mr. Hoang Dinh provided an extremely high superior level of customer service. He answered our request promtly and efficently and went out of his way to try and make contact when the communications were not very good between the Philippines and Hanoi...

Mr Meyer-Gleaves - from Australia


Vietnam & Cambodia Adventure - May 2010
I would like to say thank you very much for your great hospitality in Hanoi, which make us felt very welcome.
Special thank you to ‘Forever Patient’ Miss Thao, back and forth several times to our hotel, trying to fix the tour payment due to problem with my travel debit card.

In the whole trip, we are so well looked after by the tour guides and drivers from each city we have been, from day one we arrived in Vietnam to the last day we departed from Cambodia, we felt very safe and well looked after, we had such a wonderful holiday. My family and I have traveled around the world fair bit, and the kids have voted Vietnam/Cambodia was the best holiday they had so far.
Once again, I would like to express my sincere thank to you and your company for taking care of us, please do not hesitate to use us for your reference in your business, which we would strongly recommended your service to any one.
Hope to see you again in Vietnam soon, in the mean time, please take care.
Kind regards,
Irene Wu - Sydney Australia

Vietnam Discovery - Apr 2010
Our tour guide (Gan-Trang) and driver in Ho Chi Minh City were wonderful.
The guide went out of her way to inform us about the culture, religion, beliefs and daily life of the peoples of Vietnam. She was also funny and very caring - helping me find medication when I got an eye infection and giving us wonderful recommendations about where to eat and what to do in our free time. She really helped make the trip to Vietnam an incredible experience.
When setting up the trip with Ms Thao, she was very prompt in answering all our questions and arranging all the details to our satisfaction. She did a great job! Thanks for an amazing experience in a wonderful country.

This was a trip I will never forget.

Ms Maralyn Bennett from Richardson, TX - UNITED STATES
Rhapsody Of The Seas - Land services - Apr 2010
Dear Hoang

Mr. Du and Mr. Nha in Nha Trang provided excellent service for our group of 26 people. They made us felt very welcome in your country, the lunch was excellent if it was not spoiled by the heat in the central of Vietnam. Thank you.
Mr Tang - Group leader

Vietnam Discovery - Apr 2010
All excellent. We were very happy with the effort of our drivers and the guides. Oh, one last things. I had no idea of an appropriate tip. Maybe it could be put on the itinery under "What is not included" what an approximate tip, for example...For drivers between $1 american to $5 american, Or Guides, $10 to $20 per day?? Just a suggestion.
Melody Goldsmith from Australia

Grand Vietnam Tour - Apr 2010
We had a very enjoyable trip. The assistance provided by Ms Thao in setting up our trip was excellent. All our tour guides and drivers were extremely friendly and knowledgeable.Their English was good, but some were much easier to understand than others. The most inconvience was the long wait we had at the airport after our trip to Ha Long bay . We were at the airport for a long time before our flight to Hue. Other than that things went very well.
Mr Mr Alwyn Charles - Canada

Vietnam Highlights - Apr 2010
Amazing tour! Ms. Tran in Ho Chi Minh City stood out as one of the best guides I have EVER encountered. Her street smart knowledge made our trip that much more enjoyable! My only recommendation would be to check with the guests about food restaurant we were taken to catered to american and french with a lot of "westernized food". My friend and I love to enjoy local fare and local flavors. I have recommended your company to my friends and family!
Ms Barbara from United States

Vietnam & Cambodia Discovery 17 Days - April 2010
I would like to emphases that specially the guide in sapa,his name was zoom(I do not know if I spell it correctly) was absolutely fantastic and we would like to thank him for his dedication and profesionaly. His English was very good and made our stay in Sapa Unforgettable
Mr alfonso mialdea fernandez - from Spain
Vietnam Highlights - 6-16 Apr 2010
A particular thanks to our travel consultant Ms Thao, she is a superb professional who made the whole process very enjoyable. it was a breathtaking trip full of such a variety of events and places- highlights for me were the Mekong Delta and HoiAn. many thanks and see you again when we next travel to Vietnam! We will be recommending your tour company to all our friends. Many thanks
Daniel Santos - from Colombia

Vietnam Discovery 14 days - Apr 2010

Our holiday was perfect. Mary made everything simple and easy for us. From the time we arrived until the time we left there was not one thing that went wrong. The hotels and their staff were fantastic and their locations were convenient. I would like to thank Mary for her work in organising this trip. We all had the experience of a lifetime and we are very satisfied with Vietnam Today Travel and their services. We will definitely be recommending your company to our family and friends. Thank you again,

Melanie Green - from Australia

Vietnam Discovery - Private Tour, 14 days - Apr 2010
Dear Thai Tan
We would like to thank you for a wonderful holiday in Vietnam and must compliment you on the running of an excellent tour company.
It was nice to meet Alan Hoang and were sorry that we missed you.
All the tour guides and drivers were of a very high standard, but our guide in Hoi An and Hue, Nhu was absolutely wonderful. She was so welcoming and treated us like royalty.
All the hotels were of a good standard, however the Hoi An Trails Resort and Spa was outstanding. We were lucky to spend an evening with the Managing Director of Sapphire Hotel in Ho Chi Minh City, Mr Nguyen Tran Cat and enjoyed our stay there very much.
One suggest we have is as an advertising aid, that when you give your mobile phone to a client you also present to them a fan with “Vietnam Today Travel” printed on the fan. This would be most useful, for women in particular, with the heat in your country and we would imagine that a fan would be of little cost to your company.
Once again many thanks for your most efficient tour operation.
Kind regards

Bob and Jenny Warne
- from South Africa

Angkor Wat & North Vietnam tour, 9days & 8nights - Apr 2010

Dear Nga,
I would like to say a big thank you to you and your team at Vietnam today. Paul and I had a great holiday. Everything ran very smoothly and we were very impressed with the tour and how well organized it was.
We would definitely use your company again in the future and would strongly recommend it to our friends.
Many thanks,

Lynsey Humphries - from England

Vietnam & Cambodia - Apr 2010

VTT did an outstanding job of putting together an itinerary to suite our desires. We both felt we could have spent and extra half day or day in Hoian. The guides we had; Mr. Nam, Mr. Binh and Ms Tran were excellent sources of information. They had a very good command of the English language and we had no trouble understanding them. We thought the tour was the right mix of guided portions to self paced. Initially some of the restaurant suggestions were more in line with tourist spots. Once we made our desires known to visit more local spots the guides were able to suggest places more to our liking. The restaurants chosen by VTT for the meals that were included in the package were excellent choices. Neither Ms Mullen nor myself had any complaints about them. Both Ms Mullen and I agreed that Ms Tran, our guide in Saigon was the most knowledgeable. She provide valuable insight into the places visited and the workings of the Ben Thanh Market. It just added to our overall satisfaction of the trip.

I will happily recommend VTT to anyone who is considering a trip to Vietnam.

Frank Bigham
- from United States


Mekong discovery - Mar - 2010

Mr Dinh,

Sorry to have taken so long to get back to you. Right after our trip to Vietnam and Cambodia we moved from America to Kenya – so it has been very busy to say the least!

Both Fred and I enjoyed our trip very, very much – we will go online and fill in your survey for you.

Thank you again for everything,

Jana and Fred - from America

Cambodia & Vietnam Holidays - 20 Mar to 30 Mar 2010

Hello Hoang,
We have returned to Canada and wanted to let you know how much we enjoyed our tour to Cambodia and Vietnam.

We would like to thank you and Vietnam Today Travel for the assistance and professionalism when booking our tours. All the guides we had in the various cities were very informative. They had great knowledge of the area and gave us good insight on the people and the history of their country. Each hotel we stayed in were nice and in good locations.
We would recommend your company without hesitation and would encourage any one looking to travel this area to use your company.

Thank you again and good luck in the future.

Cathy Boos - Cornelius de Koning - from Canada


Vietnam Discovery 14 days - Mar 2010

Dear Miss Thao,
Thank you, thank you! We had an amazing time in Vietnam-even those it was very hectic. You and your team were excellent. It was great to not have to worry about anything because it was so well organized. All the drivers and guides were fun and very professional-we will definitely come back and use your service again. Thank everyone at VTT for us .
We wish the best for you

Tym & Fiona - from Australia


Discover Angkor 5 days March 2010

Hola Dinh,
Now we have return to Spain. We have enjoyed very much the travel, all was perfect.
Thanks to the guide SOPHALL and the driver, they made a wonderful travel for us. Very good team. Thanks also for the people from the office in Cambodia. They are very polite and nice.
Finally, thanks a lot to you for the good organization
I’ll speak to my friends about Vietnam Today Travel,
Best regards

Manuel Atienza Díaz - from Spain

Cambodia & Vietnam discovery - Feb 2010

Hi Hoang,
Sorry for the delayed reply. I usually put off things and intend to do them "tomorrow". It was nice to meet you in Hanoi and get a chance to express some of our impressions of the tour. Thank you for taking the time to meet with us.
One of the things I liked best about your company is that you are very reliable . We did not have to worry about anything on the trip. It was a very easy and convenient way to travel. Now that I have seen so much of Vietnam, If return to Vietnam I will contact you to arrange these tours. This was the first time I took such an extensive tour and I learned a lot from it. I am sure it would have been much harder and less convenient for us to see so much if we were on our own. I must admit that I am getting older and am no longer a "backpacker". I do need more comfort than crowded, old buses.
I will certainly recommend your agency to people I know who plan to travel to Vietnam.
Best regards

Israela Agress - from United States of America ___________________________________________________________________________

Laos , Vietnam & Cambodia Tour 20 days - February 2010

Dear Hoang,We're now back in New York and recovering from the long flight home. I want to thank you very much for arranging everything for us. The trip went very smoothly, we very much enjoyed the places we visited, the hotels were lovely, and the guides and drivers in each place were excellent. I will certainly use Vietnam Today Travel for any future plans to travel in your area of the world and I will recommend your company to any friends who plan to travel to Vietnam.
Thank you again for making our trip so successful and enjoyable.
Happy New Year - enjoy the Tet holidays.
Chris Greening and Jim Dickson - United States ___________________________________________________________________________

Cambodia Discovery - 10days - January 2010

Hi Nga
We have only recently arrived back in the UK. Just a line to say our trip to Cambodia on the 05/01 was very good. Your guide and driver that was provided in Siem Reap were exceptional for both the knowledge and care provided to us over the trip.
We may go back to Cambodia next year, with approx 4 days in Siem Reap and 4 in Sihanouk ville, but we would not need the guide, just hotels and transportation
We would recommend your company to any potential customers and thanks for your help.

David and Carmel Fletcher
Vietnam Cambodia Tour 20 days - January 2010

São Paulo, le 30 janvier, 2010Chère Madame Nga Vu,
Je continue à vous écrire en français parce que pour moi c'est plus facile.
Teresa Toledo et moi, nous avons fait le voyage et je vous écris pour mes impressions.
D'abord on voudrait vous remercier par l'organisation compétente du voyage. On était très contentes des guides et des hôtels. Mais je suis sûre que vous aimeriez des impressions plus précises.
Les hôtels de la chaîne Victoria sont excellents, tous les deux.
Les hôtels moins bien c'étaient ceux de Saigon et de Phnom Phem, mais très, très bien placés.
Nous avons regretté de ne pas être restés plus longtemps à Hanoi et à Siem Riep: Angkor est un site absolument superbe et Hanoi une ville très intéressante.
La seule suggestion: on devrait mieux prévenir les gens au sujet des visites historiques qui rappellent la guerre au Cambodge; on a trouvé trop tristes et lourds.
Finalement je tiens à vous remercier le beau et organisé voyage. N'oubliez pas mon nom, parce que peut-être je vous enverrai des amis ou moi même j'aimerai retourner au Vietnam.

Gloria Amaral from Brazil
Mekong Discovery - Nhatrang Beach Relaxation -14days - January 2010
Dear Mr Hoang Dinh
Many Thanks for organizing our wonderful holiday. My family and I had a fantastic time in Cambodia & Vietnam.
You and your company was very helpful and professional right from the beginning when I started to book my holiday. Your advice and tips were spot on.
Must say that I was a bit worried about booking a holiday thru the internet but I need not have worried because everything was PERFECT !!
Your tour guides & drivers were excellent. They were very knowledgeable, friendly and very helpful. We even got comments from other tourist about how good and knowledgeable our guides were. The hotels you picked for us were great and were exactly what we wanted and the vans used for transport were very comfortable. I would also like to Thank You for helping and staying with us thru our little problem at the border. Knowing that your company was doing their best to help us was very comforting and then to have the problem successfully solved was fantastic. We have nothing but praise for your company so don’t be surprised if you get more bookings from Australia because we are telling all our family & friends. The service provided by you and your company was excellent and really made our holiday enjoyable and stress free. The family and I loved Vietnam and look forward to retuning and seeing more of your beautiful country. We would most definitely be booking our holiday with you and your company again.
Many Thanks,

Angela Seeto from Australia
Vietnam & Cambodia 19 Days - August 2009 Hi Ms. Nga
We wanted to let you know we had a great time in Vietnam and Cambodia and it was mainly because of the great job you did putting it together for us and the great crew of drivers and tour guides you got us.
We are recommending Vietnam today travel and yourself to all our friends and will make sure to write reviews. It was a great trip that we will always remember. Is there any particular website that is helpful for me to go to and write reviews for your group? if so , email them to me.
Thanks for all your help and good luck , you have a beautiful country and people.

Camille & Thad from United States

Vietnam Discovery - August 2009
Dear Thai,
Thank you so much for a great holiday and your concern about Amanda health. . We both had a great time and were happy to meet you for a drink.
The service from your company was fantastic, we were met at every point and the tour guides and drivers were very friendly and their English was very clear .It was nice to have a female meet us for the initial time and also a female while we were at the homestay, saying that, the male guides were excellent also.
The itinerary worked well, we saw a little of North ,South and central Vietnam also the mixture of the beautiful Halong Emotions cruise , walking in the North then the Mekong experience all was different so made a good hoiliday mix..
Giving us a phone to use if we needed to contact you was a bonus and great idea.
We will be interested to see your country develop over the next 5 years and I will recommend your travel service to friends travelling to Vietnam .

regards Judy and Amanda from Australia

Vietnam Family Holidays - Jul 2009
Dear Tan,
4 weeks after we arrived back from Saigon the whole family still talks about the great holiday you arranged for us.
From the first to the last day it was wonderful! All the guides you used were great, the transport was well planned and comfortable.
All in all a great experience. The girls specially liked our guide in the Saigon area: Ms.Ha. She was very friendly and great with the children
The best hotel for the parents was the hotel in Hue “La residence” we had a great room overlooking the river. The best hotel for the kids was the "Sea Horse" resort Phan Thiet.
We loved the train and we absolutely loved the boat trip in Halong Bay.
It is difficult to say what we did not like
Thanks again for your personal hospitality and friendship!
With kind regards,

Tom and Marianne de Vries From Aalsmeer, The Netherlands
Vietnam Highlights - August 2009 Hallo Tan
we were happy to to meet you; The tour in Vietnam was wonderful and really very good organized. We are very satisfied it was the best travel in Asia the service, the tour, all the people that we meet are the best. I have a question is somebody in your team that speaks German?
Thank's a lot for everything
Best regards

Maristella from Italia


Cambodia & Vietnam Tour - Aug 2009 Dear Tan
we are very satisfied about our tour in Vietnam and Cambogia:
the sites were interesting and people were very friendly and we were very happy.
guides and drivers were very good and we particularly like the guide in Sapa and Saigon.The only problem we had in Sapa that is in my opinion one of the most interesting side to visit:the train was very cold in the night.
My friends also were happy about everything.Tan we are very glad about your organization and we are thinking about suggest our friends the tour , vietnam today and" Tan"

if you come to Italy you can come to my house. Ciao - Giuseppina - Italia
Best of the North - Aug 2009 Hi Tan,A few words to say thank you for a wonderful holiday. The tour was great and I would like to say that the guide Diep that we had in Hanoi was a great guide and could you tell him I say thanks.
I will recommend your agency to anybody that travels to Vietnam.
Thanks again,

John Tramsak and family from Australia
Vietnam & Cambodia Tour - July 2009
Dear Tan,
Just wanted to send a quick Thank You email for organizing such a fabulous trip for us! Everything was so well planned and it was definitely one of our most memorable holidays!
I have forwarded an email to all of my friends recommending your company if they are considering travelling to Cambodia and Vietnam.
We appreciated all the time and attention you gave to make our trip so special.

Margie - Canadian working in Beijing- China

South Vietnam & Cambodia Adventures - July 2009

Hello Chung-
Thanks again for guiding us through Vietnam. We all had really great time. I am definitely hoping to return at some point to see the north. I also really enjoyed the Angkor temples and Tyler and I ended up pushing back our flight so that we could stay an extra day in Siem Reap and ride bicycles around the main loop the Angkor temples.
In any case, the pictures I took in Vietnam can be found here. You are in a couple of the pictures when we went to the Mekong Delta.

Natalie - USA ___________________________________________________________________________
Vietnam & Cambodia Tours - June 2009 Thank you again for your outstanding tour of Vietnam! Virginia and I enjoyed all of the unique experiences we had, including the challenges of crossing the streets, We particularly enjoyed visiting the real families in their home environment and the opportunities to trek and bike through the neighborhoods in the different towns. We compliment you for your punctuality and the way that you took the time and used your expertise to expand and enhance our knowledge about the Vietnam culture via our visits with your family and other families in various areas.
Our tour guide, Mr. Ek Vibol and driver, Sam Bo were present at the airport when we arrived and kindly adapted our schedule so that we can see more of the great temples on the 1st day. He also suggested a restuarant for dinner that offer a great buffet and entertainment!

Evelyn Chunfrom United States

Vietnam & Cambodia Holidays - Mar 2009

...I would like to thank you very much for organizing us such a successful trip. It was wonderful, we enjoyed Vietnam and Cambodia very much. The trip was very well planned, the service was excellent we are very satisfied. I have sent you a link to visit my pictures at the Picassa Album. Please let me know if you were able to see them...

Irene & Amnonfrom Israel

South Vietnam Family Vacation 6 days - Mar 2009
Have been busy catching up after vacation. The trip to Vietnam was absolutely wonderful. Kids and adults both enjoyed it. We did need a couple of days relaxation after rushing around the city. We feel we saw quite a bit of the city and would not have been able to do that without the guide. We found the guides very pleasant and the driver as well. I have absolutely no criticism of the trip. At some point we will be going back to Northern Vietnam and we will be sure to call you. I also have some friends that will be traveling to Vietnam and will be sure to pass on your information.
Thank you for organizing such a pleasant trip.

Kirsten Hunt Family - USA
___________________________________________________________________________ Vietnam Holidays 12 days - Mar 2009 Shane and I had a wonderful time on our holiday. We were both very impressed with your travel company. The booking process was smooth and very painless and the tour from start to finish was perfect, the hotels, transfers, day tours were all exactly as you described.
I will have no hesitation what so ever in recommending your company to others traveling overseas.
Thank you again for your fantastic tour arrangements and hope to travel with you again.

Krystal & Shane - Australia

Vietnam Discovery 14 days - Jan 2009 "Vietnam Discovery"
..... Hi Tan. We are enjoying our holiday very much, and are very satisfied with everything so far. We especially enjoyed Halong Bay, it was very beautiful.
Thanks again,
Talk later. John+

John Malia - New Zealand

Vietnam Discovery 14 days - December 2008 "Vietnam Discovery"
...I wish to thank you and all your staff so very much for the most wonderful holiday we had in Vietnam. We would never have enjoyed ourselves so much if it hadn't been for all your efforts that your company did.
I have to praise you o­n all your guides they were all really super, their efficiency, politeness, knowledge and pleasantness were wonderful.
I don't believe anyone could have had a better organized tour than the o­ne you arranged for us and honestly I cannot fault anything, the guides,hotels and itinerary were out of this world.
I will highly recommend it to any o­ne that I know who plans to visit Vietnam.
I have attached some photos that we took and I am sending you another email
to break up the photos so the file is not so big and I would appreciate it if you could please forward them o­n to the relevant guides.
Once again many, many thanks Ha for all your hard work in putting together our wonderful holiday.
Kind Regards,

Ros and Alex - South Africa

Vietnam Holidays 12 days - December 2008 "Vietnam Holidays "
Dear Ha
Thanks for the nice tour that we had in the central of Vietnam.
It was our second tour in Vietnam and I am sure that we will be back next year with our families. I've got your lovely CD and we really enjoy it. If there is any option that you will send me the pictures from the presentation as pictures and if you may send us much more as you can we will really appreciate it.
Thanks for everything
Happy New Year

Jacob Verthaizer - Israel

Best of the North - November 2008
"Best of the North"
This is Cheng from Singapore, thanks for your arrangement for our trip in Sapa and Halong, my wife and I did enjoy very much. And you also make us feel the warmess and friendliness of Vietnamese.
I may come back again in near future for Sapa again. May be with your boss to have some photo trip if he like it, either in Sapa or in any place in Vietnam as well.
Any way, I want to share my Flickr photos with you and if possible, if you could also share these with your boss who I do not have his email address.
Hope you like them!
-- ykcheng229

My photostream

Mr. Cheng - Singapore
Best of the North - Oct 2008 Best of the North"
We have nice trip with your tour guides in Vietnam.We like it very much your country and Vietnamese people.They are friendly and helpful persons in nature.
Our tour guide Mr. Quoc Anh is a vey good guy.He is very particular and
perfect in his job.he will have a good future in his profession.
Ms.Shutan from sapa is good and kind tour guide.we feel to like a home in
Sapa.she takes care us well. We will go to Sapa again in future.
The arrangement from you is very nice and appreciatable for our tour
package. Overall tour is very nice.We like very much to be in vietnam.There
was a fantastic and fabulous trip we had in vietnam. TOI THICH VIETNAM AND

Sooriya - Singapore
Vietnam & Cambodia Holidays - Oct 2008 "Vietnam & Cambodia"
Dear Tan, We are at home after the trip. We enjoy a lot and liked Vietnam very much. I want to thank you for your hospitality, sorry about the inconvenience for you in the first evening when our flight delayed, A big thank to Khanh (the guide) who was very nice and kind. Hope to visit again,
Dr. Mariana Steiner & Friends - Haifa - Israel

Vietnam Discovery - Sept 2008 "Vietnam Discovery"
Hello Ha
2 weeks...gone like a puff of smoke! but we truly enjoyed our visit to Vietnam and we both thank you for all you put in it to make our trip worthwhile.
We love going to see what you have in the markets and it is usually the highlight of a tourist

Mrs Lim - Mauritius

Family Holidays ~ August 2008 Family Holidays
Good morning Tan,
My family and I are most grateful as the tour so far has been exceptional. Our guides Sue and Khanh have both been wonderful to us. As you know i will be staying a little bit longer in Hanoi and wanted to know if you could recommend a good hotel for 3 nights...

Vietnam Discovery ~ August 2008 "Vietnam Discovery"
I would like to thank you very much for the trip which was really wonderful, we had two days off to Cat Ba island and our children really enjoyed that!
Our trip in the center was particularly nice with the guide Ly who is really wonderful, I can just tell you good things about her and surely recommend her as often you can.
Thanks again for all your services and the perfect organization of our trip. I will sure contact you again if we decide to return to Vietnam.
Best Regards,


Halong Bay Cruises ~ July 2008 "Halong Bay Cruises "
Dear Thai Tan,
Just to let you know my friends and I enjoyed the cruise a lot, especially kayaking in the lagoon. Thanks very much for your recommendation and the useful travel information! We are very happy with your service. Actually, I've already recommended your company to my friends.
Thanks Linh for giving a hand to my friend for his train ticket to Sapa.


Taylor Made Trip ~ June 2008 Tailor Made Trip
Just a note to say thank you for arranging such a wonderful time for us in Vietnam. Our expectations were exceeded at every turn. Thong was an excellent (and safe) driver, the car was comfortable, the hotels/resorts were plush, the beds were big, the river cruise was exceptional.
And thanks for the added touch of the lacquer box that Thi gave us (he was a very engaging and informative guide in Saigon). I would be happy to recommend your services to anyone traveling in Vietnam.

Mr.David Misenheimer
Vietnam Highlight ~ May 2008 "Vietnam Highlight "
Thank you so much for everything you did for me while in Vietnam , I had a
great time but it was not enough . Linh was just so good with everything ,
she really is a a very nice girl and very knowledgeable too.
Looks like we will return soon with my husband and more others maybe
before end of this year, but I guess we will have to start from Saigon and
come up to Hanoi this time.
Wish you a wonderful weekend.

Zanelle ~ Johannesburg - South Africa

Vietnam Adventure~ Apr 2008
When I get home I will have to figure out how to get them organized o­nto a CD or website so I can show to Yue and friends. Please let me know when you are coming to Canada. As I told you I would be very happy to have you stay with us and invite some friends over to have you talk about Vietnam.. I will tell people I know in the travel business about you as well as the Butterfields. I could also have you meet the Butterfields if you come to Toronto.
Marilyn Marsham ~ Toronto ~ Canada
Halong Bay Cruise.

Hi there Tan!
I had a visit from Peter after his holiday.
Peter sounded more than happy about the VN trip. He was thrilled that you went out of your way to make his trip very enjoyable.
I was sure he would be in good hands. I was just as exciting about VN as Peter was when he told me about his trip.
Yes it definitely takes me back to my unforgettable VN experience.
It would be lovely to visit Halong bay again. It was definitely the highlight of my VN trip. Though too short. I would like to stay there a few night o­n the next visit .. o­n your boat.

Xuan Pham - Adeliade- Australia
Students Adventure - Apr 2008. "Students Adventure "
Hi Tan,
Thanks, too, for another amazing adventure! Everyone was so incredibly happy with their Vietnam experience!
I'm sending you warm wishes from Santa Barbara! We all made it home safely. The kids are positively BUZZING from our trip, saying great things about Vietnam, our program, and especially YOU!
My students are watching me write to you now, so I'll send you the longer letter later.
Many good wishes,

Alethea - Santa Babara- CA. USA
Sapa & Halong Bay - Mar 2008. " Sapa & Halong Bay"
Hello Tan it's Pete Mullen from Adeliade. I hope you and Quynh are both very good it seems like a life time away now, that we came to Vietnam still think a lot about our trip.
I was just wondering if you could supply me with daos (guide) email address in Sapa so i can send some photos and keep in touch, we had such a good time in Sapa.

Thanks Pete
Best of the North - Conquer Fansipan Mountains
Thai Tan - we really had a great trip which we will never forget. North Vietnam was fascinating and I would like to travel the whole way round VN o­n a motorbike next time - especially the border areas with Laos and China. I saw Simcha yesterday in town and we had a chat about you and Vietnam in general. Tks again for all the excellent arrangements - I will not hesitate to recommend you to other friends. All the best for 2008 and keep in touch.
Best regards. Alastair.
Michael, Sara, Shlomo, Nitsan, Esther, Dov, Nechemia - Isreal
Dear Tan
After long journey from Singapore, we are at long last safe and sound at home.
Now I can convey my feeling o­n my behalf and as a "spokesman" for everybody in the group and say that that the trip to your country was great experience to all of us,
It seems that Vietnam is mix or combination of interesting people, magnificence sights, tastes and flavors we love them all...
Needless to say that We enjoyed the visit very much. There is no doubt that much of it is thanks to you. Your planning, your services and guide and above all your personality contributed to the success
For me it was real pleasure to work with you and to meet you.
We wish you all the best, in the future ahead.

Halong Cruises
Dear Tan
Ed and I want to thank you for all that you did for us during our visit in Viet Nam. You were wonderful to work with, knowledgeable, competent, organized and had great resources. We couldn't have had a nicer visit and getting to meet you was a significant part of our experience.
Many thanks and we hope to see you again.
All the best,
Marilyn and Ed Winter

Santa Fe, New Mexico, USA

Maureen & Andrew - NewYork - USA
... And of course thank you for an incredible trip - we truly would not have been able to experience the Northwest in the same way without you - motorbiking and driving around the villages, speaking with different people and being able to visit their homes, and just being there with the fabulous mountains and rice fields and colors everywhere - it was definitely the highlight of our time in Vietnam. But thank you also to all the tour guides and staff at your company for making our time in Vietnam, and trips to Halong Bay, Mekong Delta, and Tam Coc etc. so interesting & comfortable & fun. We will definitely recommend your company to anyone we know who is thinking of taking a trip to Vietnam. Thank you also for the CDs of our photos - that was so helpful and generous of you. We have downloaded all the photos safely o­nto our computer, and we're about to make another set of copies, just to be safe - so feel free to erase them from your computer. Thank you for saving them for so long! Hope all is well with you and your wife, and with your wonderful guides & staff. Thank you again for an incredible trip! - Maureen & Andy

Motocycling HCM Trails ~

Ronal Jenks – Arizona – USA

Dear Tan,

I arrived home safely. Thank you so much for your work in putting together our trip. I enjoyed it very much. I want to express my particular appreciation for Mr. Sung. He worked very hard to prepare every day for our trip and to make it informative for us and to be sure all our needs ( food and lodging) were taken care of . I was very impressed with his dedication to making the trip good for us and want you to know this. Please let him know how much I liked his work. I wish you the best success in your work.. Thanks again, Ron Jenks. ...


Our guide, Tan of Vietnam Today Travel, was amazing. So friendly and accommodating, he was incredible at explaining the history of Vietnam, both North and Southern regions. Ho Chi Minh City is in the South, whereas Vietnam's capital Hanoi is in the North. The 15 people in our group (which is incredibly small for an SAS group, and much welcomed) took a large bus up into the mountains, near the boarder of Laos...

Deborah Cuevas Hill
...Thank you so much for your hospitality! We really enjoyed Vietnam,
Thank you again for arranging our guides in Hue, Hoi An, Mekong Delta, and Cu Chi Tunnels. All of the guides were very nice and we really enjoyed the sights.

Debbie and Ryan

Koppel family
With Tan as our translator, we learned about the people and their village (called Tram) of 2,500 people, and they asked questions about us. They couldn't stop talking about how honored they were to have had us as visitors...
...We headed back to the hotel, exhausted but thoroughly satisfied with our wonderful day. Now that we've spent four great days in Vietnam, we have a totally different perspective than when we came. Vietnam was o­ne of the countries that we were somewhat apprehensive about visiting - just the word "Vietnam" conjured up very negative images in our minds. Now that we've been here, we realize that this is a livable country (at least here in Hanoi) with warm and friendly people.

Heidi, Sarah, Mary and Bryan.
Tan! You are AWESOME!!! Thank you very much for organizing our journey...
Thank you so much. We will be in touch.

Alessandro Pritoni
We had a wonderful time in Cambodia, congratulations o­n your excellent organization...

Todd Lile(Teacher)
Hi Tan,
...the kids would love to send you a gift for your wedding and they have been telling their stories of Vietnam over and over. I spent o­ne class period showing the photographs to students in the 9th grade. Most didn't get to go o­n our trip and when they saw Vietnam, they were very upset they missed their chance!

I would like to congratulate you for the trip!!! Everything turned out to be EXCELLENT! My parents and my sisters were very very happy with the trip. We really enjoyed every part of it. The itinerary and activities were all very nicely planned and organized. The places were incredible, the tour guides, the restaurants, everything. We really enjoy our vacations and I was very happy to have chosen you and your company to provide us with your services. Everything was first class service. The attention of the tour guides, the drivers, having water available at all times, their disposition towards us.

I also wanted to thank you for everything!!! After several emails back and forth you were able to meet our needs :) We also wanted to thank you for the little gift you gave us. We thought it was very nice of you. We loved everything. It was also a nice gesture you pass to our hotel to meet us :)

I would also like to recommend you Paradise Cruises. It was THE BEST!!!! The boat was in excellent conditions, the rooms were very nice and clean, the food was delicious, the services very very good. We loved it!!!

I will definitely recommend your services and company to my friends!! It was a pleasure travelling with you.

Hope you keep doing great! It was very nice meeting you.






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